CPT IT Technical Support Jobs
IT Technical Support roles qualify for CPT when your coursework covers systems administration, networking, or help desk operations and your DSO confirms the position is an integral part of your program. Authorized positions can be full-time or part-time, on-site or remote, depending on your school's CPT policy.
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Get Access To All JobsJob Summary:
The IT Operations Intern is responsible for supporting the IT Operations department, primarily working with the Desktop Support team under the Senior IT Technical Support Manager. The role involves a variety of tasks, including installing, troubleshooting, and repairing computer hardware and software, assisting with network gear and physical security systems, and supporting Cellcom’s Summer Celebration Events by managing IT equipment. Interns will gain hands-on experience with multiple IT teams, making it an excellent opportunity for students pursuing an IT degree who have experience working in LAN/WAN environments and basic software installation skills.
Responsibilities & Duties:
- Install, troubleshoot, repair, and dispose of computer hardware and software.
- Assist in replacing network gear, wiring, and physical security systems like cameras and card access systems.
- Support the set up, maintenance, and take down of IT equipment for Cellcom's Summer Celebration Events.
- Provide customer service by resolving help desk requests and keeping users informed of progress.
- Train users on technology best practices and perform additional related duties as assigned.
- Other duties as assigned.
Requirements:
- High school diploma or equivalent; pursuing an Associate's or Bachelor's degree in an IT-related field.
- Practical experience working in a LAN/WAN environment is desirable.
- Experience installing and removing software on desktop or laptop computers.
- Must be 18 years or older with a valid driver's license and a good driving record.
- Strong customer service skills with the ability to handle complaints and troubleshoot IT issues.
This role is ideal for students pursuing an IT degree who have basic experience in LAN/WAN environments, software installation, and are eager to gain hands-on experience in IT operations.
To view our competitive benefits, click here!
Joining Nsight:
Our family of companies provides complete telecommunications services, including wireless and fiber-based services to residential and business customers, along with tower erection and maintenance services in Wisconsin and Michigan’s Upper Peninsula. Our commitment to customer service, local philanthropic efforts and green initiatives makes us an employer of choice in the state of Wisconsin. We like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry.
Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.
Job Summary:
The IT Operations Intern is responsible for supporting the IT Operations department, primarily working with the Desktop Support team under the Senior IT Technical Support Manager. The role involves a variety of tasks, including installing, troubleshooting, and repairing computer hardware and software, assisting with network gear and physical security systems, and supporting Cellcom’s Summer Celebration Events by managing IT equipment. Interns will gain hands-on experience with multiple IT teams, making it an excellent opportunity for students pursuing an IT degree who have experience working in LAN/WAN environments and basic software installation skills.
Responsibilities & Duties:
- Install, troubleshoot, repair, and dispose of computer hardware and software.
- Assist in replacing network gear, wiring, and physical security systems like cameras and card access systems.
- Support the set up, maintenance, and take down of IT equipment for Cellcom's Summer Celebration Events.
- Provide customer service by resolving help desk requests and keeping users informed of progress.
- Train users on technology best practices and perform additional related duties as assigned.
- Other duties as assigned.
Requirements:
- High school diploma or equivalent; pursuing an Associate's or Bachelor's degree in an IT-related field.
- Practical experience working in a LAN/WAN environment is desirable.
- Experience installing and removing software on desktop or laptop computers.
- Must be 18 years or older with a valid driver's license and a good driving record.
- Strong customer service skills with the ability to handle complaints and troubleshoot IT issues.
This role is ideal for students pursuing an IT degree who have basic experience in LAN/WAN environments, software installation, and are eager to gain hands-on experience in IT operations.
To view our competitive benefits, click here!
Joining Nsight:
Our family of companies provides complete telecommunications services, including wireless and fiber-based services to residential and business customers, along with tower erection and maintenance services in Wisconsin and Michigan’s Upper Peninsula. Our commitment to customer service, local philanthropic efforts and green initiatives makes us an employer of choice in the state of Wisconsin. We like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry.
Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.
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Get Access To All JobsIT Technical Support CPT: Frequently Asked Questions
What types of IT Technical Support jobs qualify for CPT?
Roles qualify when the duties directly connect to your degree program, such as help desk support, systems troubleshooting, network administration, or desktop support tied to a computer science, information systems, or engineering curriculum. Your DSO makes the final determination, but positions that appear in your academic internship catalog or carry course credit are the clearest fit. Remote roles with a U.S.-based employer also qualify if your school permits off-site CPT.
Can I work full-time in IT Technical Support on CPT?
Full-time CPT, defined as 20 or more hours per week, is allowed but affects your OPT eligibility. If you accumulate 12 months or more of full-time CPT, you lose your OPT benefit entirely. Part-time CPT, under 20 hours per week, doesn't count against that limit regardless of how many semesters you use it. Most students doing co-ops or summer internships in IT support choose full-time, but confirm the tradeoff with your DSO before accepting.
Does my employer need to do anything special to hire me on CPT?
Your employer doesn't file anything with USCIS for CPT since the authorization comes from your school, not a government agency. They do need to be enrolled in E-Verify to complete I-9 verification for F-1 employees at most institutions, and they'll need to provide a written offer letter detailing your role and hours so your DSO can issue the updated I-20. Some employers with no prior F-1 hire experience are unfamiliar with this process, so sending them your school's employer guide upfront saves time.
How do I find IT Technical Support employers that are comfortable hiring CPT students?
Search IT Technical Support roles on Migrate Mate, where you can identify employers with documented DOL Labor Condition Application activity, which signals experience hiring international students on work authorization. Employers who have sponsored H-1B visa or OPT workers before typically understand CPT requirements and are less likely to withdraw offers after learning about the authorization process.
What happens if my CPT job overlaps with a semester where I'm also taking classes?
CPT during an academic semester is common and permitted, but you must remain enrolled as a full-time student unless your program explicitly allows reduced course loads for co-op or internship terms. Your DSO will note the enrollment status on your I-20 authorization. IT support roles with flexible scheduling, such as remote help desk positions, are a practical fit for semester CPT since they can accommodate class conflicts more easily than rigid on-site schedules.