CPT IT Support Engineer Jobs
IT Support Engineer roles qualify for CPT when the work is directly tied to your degree program in computer science, information systems, or a related field, and your DSO approves it before you start. Most full-time CPT positions run one to two semesters and must appear on your I-20.
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Your Job
If you're a student who genuinely enjoys figuring out why something broke, is curious about how AI can change the way support works, and wants real responsibility on a fast-paced team - this co-op was designed for you.
Our team supports the applications, data pipelines, and integrations that keep Flint Hills Resources running - and we're actively transforming how that support gets done. AI agents, automation workflows, and smarter monitoring aren't future plans here; they're work in progress, and you'll be part of it.
Based on-site in Wichita, Kansas. Flexible hours (15-30 hrs/week) scheduled around your classes, primarily between 7:00 AM and 5:00 PM M-F.
This position is structured as a co-op with the potential to transition into an internship in Summer 2027.
Our Team
- Troubleshoot and resolve technical issues related to data systems, data flows, and complex integrations - real issues, not simulated ones
- Investigate root causes of recurring problems, working alongside IT teams, end users, and vendors to find durable solutions
- Monitor alerts and alarms to protect the reliability of critical data and business processes
- Build and maintain documentation that supports both the team and end users
- Actively use the team's AI toolset to analyze problems, automate support processes, and drive identified automation opportunities to completion
- Collaborate with product teams to stay ahead of upcoming changes and contribute to better supportability
- Develop a working understanding of how the technology stack connects to real business outcomes
What You Will Do
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
Who You Are (Basic Qualifications)
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
What Will Put You Ahead
- Previous experience in IT support, troubleshooting, or customer service
- Familiarity with programming languages such as Python, TypeScript, or .NET
- Exposure to event-driven or API-based integrations
- Curiosity about AWS services (Lambda, S3, CloudWatch)
- Interest in graph databases, particularly Neo4j
- You've already experimented with AI tools on your own - for schoolwork, side projects, or just to see what they can do
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
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Get Access To All JobsIT Support Engineer CPT: Frequently Asked Questions
Does an IT Support Engineer role qualify for CPT authorization?
Yes, if the position is directly tied to your degree program and your DSO approves it. IT Support Engineer work typically qualifies under computer science, information systems, or management information systems programs. Your offer letter must describe duties that align with coursework your school can document, and the authorization must appear on your I-20 before your first day.
Can I do full-time CPT as an IT Support Engineer without affecting OPT eligibility?
Full-time CPT used for 12 months or more eliminates your OPT eligibility entirely. If you're planning to use OPT after graduation, keep full-time CPT under 12 cumulative months across all employers. Part-time CPT, defined as 20 hours or fewer per week, doesn't count against your OPT, regardless of how many semesters you use it.
What documents does an IT Support Engineer CPT employer typically need from me?
Your employer needs your I-20 showing CPT authorization for that specific employer and role, your F-1 visa, your passport, and your I-94 arrival record for I-9 verification. Some employers also request your DSO's contact information to confirm authorization dates. Have all documents ready before your offer letter is signed, since delays can push your start date past your CPT window.
How do I find IT Support Engineer employers who are comfortable hiring F-1 CPT students?
Migrate Mate filters IT Support Engineer postings by employers with verified sponsorship and LCA filing history, which indicates experience hiring international students. Companies already familiar with work authorization paperwork process CPT onboarding faster and are less likely to rescind offers due to compliance concerns. Search by location and employer type to narrow to organizations that fit your authorization timeline.
What happens if my IT Support Engineer CPT role changes scope after authorization?
Any material change to your duties, location, or hours requires updated CPT authorization from your DSO before the change takes effect. Working outside your authorized scope, even temporarily, violates your F-1 status. Get an amended offer letter from your employer describing the new duties and submit it to your DSO as soon as the change is proposed, not after it happens.