CPT Technical Support Engineer Jobs
Technical Support Engineer roles qualify for CPT when your program includes a systems, networking, or IT curriculum component your DSO can tie directly to the work. Employers in this field routinely hire F-1 students for troubleshooting, infrastructure support, and client-facing technical roles that map cleanly to degree requirements in computer science, information systems, and engineering programs.
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Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About The Role
Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.
- Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform
- Be an Expert: Provide customers with best practices for system design and integration
- Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing
- Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution
- Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs
- Share Knowledge: Create content for our Knowledge Base to help others
- Hands-on Projects: Get involved with lab testing and various team projects
What You Bring
- Available for a full-time (40 hours per week) in-person internship for Fall 2026 in San Mateo, CA
- A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
- You have coursework experience with computer networking, Linux, and computer systems
- You're a problem-solver with a keen eye for detail
- You can clearly and confidently communicate complex technical information
- You thrive in a team environment
- Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!
Intern Perks & Benefits
At Verkada, we believe that internships should be as rewarding, supportive, and fun as they are impactful! That’s why we’re committed to providing a world-class experience that supports both your personal well-being and professional growth. Here are just a few of the perks and benefits you can expect as a Verkada Technical Support Engineering intern:
- Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
- Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks to keep you fueled
- Intern-exclusive events and mixers, including opportunities to connect with other interns across different teams
- Cross-functional collaboration opportunities, giving you real exposure to how teams work together at Verkada
- Lunch & Learns with company executives. Hear directly from leaders and gain insight into building a successful career
- And more! From team-building activities to mentorship opportunities, we’re here to support your growth every step of the way
Additional Information
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Pay Disclosure
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs). Estimated Hourly Pay Range $30—$33 USD
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
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Get Access To All JobsTechnical Support Engineer CPT: Frequently Asked Questions
Does a Technical Support Engineer role qualify for CPT?
Yes, if your degree program includes coursework in computer science, information systems, networking, or a related technical field that your DSO can link to the job's duties. Roles involving system diagnostics, infrastructure troubleshooting, or client technical escalations typically satisfy the 'integral to curriculum' standard. Your DSO makes the final determination based on your specific program and the employer's job description.
Can I work as a Technical Support Engineer on CPT while enrolled full-time?
Yes, full-time CPT is allowed under F-1 regulations, but using it for 12 months or more eliminates your OPT eligibility after graduation. Most students on full-time CPT in technical support roles structure the authorization to stay under that threshold. Part-time CPT, defined as 20 hours per week or fewer, does not affect OPT eligibility regardless of duration.
What documents does my employer need from me for CPT onboarding?
Your employer will need your CPT-endorsed I-20, your valid F-1 visa stamp, your passport, and your I-94 arrival record. The I-20 must show CPT authorization with dates that cover your start date and list the employer by name. Some employers also request an offer letter copy for their own HR records before submitting your I-9 through E-Verify.
How do I find Technical Support Engineer jobs where employers understand CPT?
Search on Migrate Mate, which filters for employers with documented work authorization filing history. That history is a reliable signal the employer has hired F-1 students before and knows how CPT onboarding works, reducing the risk of an offer being rescinded once you disclose your status.
Does CPT work experience as a Technical Support Engineer count toward an H-1B specialty occupation?
Yes, documented CPT employment in a role requiring a bachelor's degree in a related technical field contributes to your professional profile for H-1B visa purposes. It also helps establish the connection between your degree and the occupation, which USCIS evaluates when determining specialty occupation status. Keep your CPT I-20s, pay stubs, and employer verification letters as supporting documentation.