Credit and Collections Supervisor Jobs
Credit and Collections Supervisor jobs are open across financial services, healthcare, retail, and manufacturing, at every level from team lead to senior supervisor, with specializations in commercial collections, consumer accounts, and dispute resolution. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 70+ Credit and Collections Supervisor jobs
What PITT OHIO Offers
- Competitive pay
- Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing
- Paid time off and holidays
- A respectful, people first work environment
- Well-maintained equipment & modern facilities
Purpose
- Credit Management
- Lead credit review and approval processes for new and existing customers, including shippers and third-party logistics providers (3PLs).
- Evaluate customer financial strength using credit reports, industry data, payment history, and other risk indicators.
- Establish and maintain credit approvals, payment terms, and account restrictions based on risk assessments; review contract credit provisions as needed.
- Monitor delinquency, credit exposure, and signs of financial distress (bankruptcies, liens, legal notices); mitigate bad-debt and fraud risk.
- Maintain credit policies, procedures, documentation standards, and internal controls.
-
Collections Management
- Lead and develop the team responsible for collecting past-due freight and logistics invoices.
- Establish collection strategies and priorities to reduce delinquency, improve cash flow, and minimize bad debt; monitor aging reports and collection performance.
- Manage or direct collection efforts for high-risk, strategic, and complex accounts, and resolve escalated matters involving large balances, disputed invoices, bankruptcies, and distressed customers.
- Partner with Sales, Billing, Pricing, Operations, and Customer Service to resolve invoice disputes that delay payment.
- Oversee placement of delinquent accounts with outside agencies or attorneys and coordinate legal collection activity, including demand letters, litigation referrals, bankruptcy and preference claims, and settlements.
- Ensure collection activities comply with applicable laws, contractual requirements, and company policies.
-
Leadership & Team Development
- Hire, coach, develop, and evaluate Credit and Collections personnel; set performance goals, service expectations, and accountability measures.
- Develop staff capabilities in commercial credit analysis, collection techniques, negotiation, dispute resolution, and bankruptcy administration.
- Manage workload, staffing, cross-training, and process-improvement priorities; promote a culture of customer service, accountability, continuous improvement, and teamwork.
-
Reporting & Analytics
- Monitor key performance indicators, including Days Beyond Terms (DBT), Open Beyond Terms (OBT), aging trends, Collection Effectiveness Index (CEI), bad-debt expense, recovery rates, and credit exposure.
- Prepare and present reports to senior leadership regarding credit risk, collection performance, delinquency trends, cash-flow impact, and bad-debt exposure.
- Partner with Business Analysts and Process Improvement Specialists to implement company-approved tools, including AI-enabled solutions and automation, that streamline credit and collections processes and reporting. Lead team adoption while safeguarding confidential financial and customer information.
- Perform other duties and special projects as assigned.
- Provide backup support for critical Credit and Collections functions when needed.
- Education
- Bachelor's degree in Finance, Accounting, Business Administration, Transportation Management, or a related field preferred. Equivalent relevant experience may be considered.
-
Experience
- Five to ten years of progressive experience in commercial credit, collections, risk management, or related financial operations.
- Three or more years of leadership experience managing Credit or Collections teams; transportation industry experience preferred.
- Experience with commercial credit analysis, collections strategy, and high-volume collection operations; experience with outside agencies, bankruptcy matters, and legal counsel preferred.
-
Knowledge, Skills & Abilities
- Strong knowledge of commercial credit practices, risk assessment, financial statement analysis, collection practices, bankruptcy processes, and legal recovery procedures.
- Knowledge of freight billing, transportation pricing, accessorial charges, claims, and deductions, and experience evaluating the creditworthiness of shippers, brokers, and 3PLs, preferred.
- Strong leadership, coaching, negotiation, analytical, organizational, and communication skills, with the ability to make timely, well-supported decisions in a fast-paced environment.
- Advanced proficiency with Microsoft Excel; experience with transportation management, credit reporting, collections, and customer account systems preferred.
- Ability to handle confidential financial and customer information with discretion.
- Fast-paced, indoor office environment with primarily sedentary computer and telephone work and regular interaction across departments and with customers.
- Primarily sedentary work. Sedentary work involves sitting most of the time. May be occasionally required to exert up to 15 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Walking and standing are only required occasionally.
- The general office enviornment is generally favorable. Lighting and temeperature are adquate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc. Enviornment includes co-workers talking on the phone within close proximity.
- Subject to inside environmental conditions and protected for weather conditions and extreme temperature change.
- Visual Acuity including regular use of items including a computer screen or monitor.
- Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
- Talking and hearing required to communication with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others.
What PITT OHIO Offers
- Competitive pay
- Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing
- Paid time off and holidays
- A respectful, people first work environment
- Well-maintained equipment & modern facilities
Purpose
- Credit Management
- Lead credit review and approval processes for new and existing customers, including shippers and third-party logistics providers (3PLs).
- Evaluate customer financial strength using credit reports, industry data, payment history, and other risk indicators.
- Establish and maintain credit approvals, payment terms, and account restrictions based on risk assessments; review contract credit provisions as needed.
- Monitor delinquency, credit exposure, and signs of financial distress (bankruptcies, liens, legal notices); mitigate bad-debt and fraud risk.
- Maintain credit policies, procedures, documentation standards, and internal controls.
-
Collections Management
- Lead and develop the team responsible for collecting past-due freight and logistics invoices.
- Establish collection strategies and priorities to reduce delinquency, improve cash flow, and minimize bad debt; monitor aging reports and collection performance.
- Manage or direct collection efforts for high-risk, strategic, and complex accounts, and resolve escalated matters involving large balances, disputed invoices, bankruptcies, and distressed customers.
- Partner with Sales, Billing, Pricing, Operations, and Customer Service to resolve invoice disputes that delay payment.
- Oversee placement of delinquent accounts with outside agencies or attorneys and coordinate legal collection activity, including demand letters, litigation referrals, bankruptcy and preference claims, and settlements.
- Ensure collection activities comply with applicable laws, contractual requirements, and company policies.
-
Leadership & Team Development
- Hire, coach, develop, and evaluate Credit and Collections personnel; set performance goals, service expectations, and accountability measures.
- Develop staff capabilities in commercial credit analysis, collection techniques, negotiation, dispute resolution, and bankruptcy administration.
- Manage workload, staffing, cross-training, and process-improvement priorities; promote a culture of customer service, accountability, continuous improvement, and teamwork.
-
Reporting & Analytics
- Monitor key performance indicators, including Days Beyond Terms (DBT), Open Beyond Terms (OBT), aging trends, Collection Effectiveness Index (CEI), bad-debt expense, recovery rates, and credit exposure.
- Prepare and present reports to senior leadership regarding credit risk, collection performance, delinquency trends, cash-flow impact, and bad-debt exposure.
- Partner with Business Analysts and Process Improvement Specialists to implement company-approved tools, including AI-enabled solutions and automation, that streamline credit and collections processes and reporting. Lead team adoption while safeguarding confidential financial and customer information.
- Perform other duties and special projects as assigned.
- Provide backup support for critical Credit and Collections functions when needed.
- Education
- Bachelor's degree in Finance, Accounting, Business Administration, Transportation Management, or a related field preferred. Equivalent relevant experience may be considered.
-
Experience
- Five to ten years of progressive experience in commercial credit, collections, risk management, or related financial operations.
- Three or more years of leadership experience managing Credit or Collections teams; transportation industry experience preferred.
- Experience with commercial credit analysis, collections strategy, and high-volume collection operations; experience with outside agencies, bankruptcy matters, and legal counsel preferred.
-
Knowledge, Skills & Abilities
- Strong knowledge of commercial credit practices, risk assessment, financial statement analysis, collection practices, bankruptcy processes, and legal recovery procedures.
- Knowledge of freight billing, transportation pricing, accessorial charges, claims, and deductions, and experience evaluating the creditworthiness of shippers, brokers, and 3PLs, preferred.
- Strong leadership, coaching, negotiation, analytical, organizational, and communication skills, with the ability to make timely, well-supported decisions in a fast-paced environment.
- Advanced proficiency with Microsoft Excel; experience with transportation management, credit reporting, collections, and customer account systems preferred.
- Ability to handle confidential financial and customer information with discretion.
- Fast-paced, indoor office environment with primarily sedentary computer and telephone work and regular interaction across departments and with customers.
- Primarily sedentary work. Sedentary work involves sitting most of the time. May be occasionally required to exert up to 15 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Walking and standing are only required occasionally.
- The general office enviornment is generally favorable. Lighting and temeperature are adquate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc. Enviornment includes co-workers talking on the phone within close proximity.
- Subject to inside environmental conditions and protected for weather conditions and extreme temperature change.
- Visual Acuity including regular use of items including a computer screen or monitor.
- Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
- Talking and hearing required to communication with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others.
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Find JobsCredit and Collections Supervisor Job Market
Who's Hiring
Top Industries Hiring
- Agriculture & Farming
- Staffing & Recruiting
- Technology & Software
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in credit and collections supervisor jobs.
- Three or more years of experience in collections, credit, or accounts receivable
- Proven supervisory or team lead experience managing collections staff
- Proficiency with collections or ERP software such as SAP, Oracle, or similar platforms
- Strong knowledge of the Fair Debt Collection Practices Act and relevant compliance regulations
- Bachelor's degree in finance, accounting, business, or a related field
- Experience analyzing aging reports and developing strategies to reduce delinquency
Tips for Your Credit and Collections Supervisor Job Search
Quantify your collections recovery results
Hiring managers want to see numbers, not duties. Replace vague bullet points with outcomes: recovery rates improved, days sales outstanding reduced, or team productivity gained under your supervision. Concrete figures from past roles carry far more weight than responsibility lists.
Highlight experience with aging reports
Many postings specifically screen for candidates who can read, interpret, and act on accounts receivable aging reports. Calling this out explicitly in your resume, with context about the portfolio size you managed, signals readiness for the analytical side of the role.
Target postings that match your compliance depth
Some roles focus on consumer debt governed by the Fair Debt Collection Practices Act, while others involve commercial B2B collections with different legal exposure. Applying to roles that match the regulatory environment you've actually worked in avoids mismatched interviews.
Apply early to roles that fit
Migrate Mate lists credit and collections supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers frequently ask how you've handled a collector pushing back on a performance improvement plan or a debtor escalating to legal threats. Walk into every interview with two or three real examples where you resolved team conflict or a high-stakes account without breaking protocol.
Negotiate using total compensation, not base only
Credit and collections supervisor offers often include performance bonuses tied to team recovery metrics. Before accepting, ask how the bonus structure is calculated and what percentage of supervisors at the company actually hit it, so your offer comparison is accurate.
Credit and Collections Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most credit and collections supervisors?
The most active employers for credit and collections supervisors right now are Roadrunner, International, and Julius Silvert, and the most openings are in Pennsylvania, Illinois, and Ohio, based on current listings on Migrate Mate as of November 2026. Financial services firms and large healthcare systems tend to maintain the steadiest hiring volume for this role year-round.
How many credit and collections supervisor jobs are remote?
About 76% of credit and collections supervisor openings are fully remote or hybrid as of November 2026, reflecting broader adoption of remote work in finance operations. Roles focused on commercial B2B collections and accounts receivable management tend to have the highest remote availability, while positions requiring direct oversight of on-site call center teams are more likely to be fully in-office.
How do you become a credit and collections supervisor?
Start by building several years of hands-on collections or accounts receivable experience, ideally progressing from collector to senior collector or lead role. Develop working knowledge of collections compliance rules, aging report analysis, and common ERP platforms. Take on informal leadership responsibilities whenever possible, then target supervisor postings that match the industry and account type you know best.
Can you get hired as a credit and collections supervisor with little experience?
Moving into a supervisory role with limited experience is possible if you've led a small team informally, trained new collectors, or managed a high-value portfolio independently. Emphasize any ownership you've taken over team workflows, compliance training, or escalation handling. Some employers also promote from within, so applying to senior collector roles at companies you want to grow with is a practical path.
What does the credit and collections supervisor interview process look like?
Most processes include an initial phone screen with HR, followed by a panel or one-on-one interview with a finance manager or director. Expect scenario questions about handling underperforming collectors, navigating compliance situations, and reducing days sales outstanding. Some employers add a brief written exercise or ask you to walk through how you'd approach an aging report with a specific delinquency rate.
Where can I find and apply to credit and collections supervisor jobs?
You can find and apply to credit and collections supervisor jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and account type experience, then apply directly to each listing that fits your skills and location preferences.
See All 70 Credit and Collections Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
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