Credit Card Specialist Jobs
Credit Card Specialist jobs are open across banks, credit unions, fintech companies, and retail financial services, from entry-level associate to senior specialist and team lead, with specializations in credit analysis, dispute resolution, and product advisory. Scan the live roles below and apply to whichever ones fit.
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As an Credit Risk Senior Associate Product Controller in Credit Risk, you will support the end-to-end build and integration of a new credit card product into Card Services financial reporting, processes, and control frameworks. This is a hands-on role focused on executing deliverables across requirements within the controls framework, testing and substantiation, and go-live stabilization, partnering closely across Finance, Risk, Technology and product teams. You will also contribute to credit risk-related analysis and reporting for the credit card loan portfolio, delivering controlled, well-documented outputs that support governance and external reporting.
Job Responsibilities
- Support end-to-end Product Control integration of a new credit card product into Card Services financial reporting, processes, and the control framework, including requirements definition/alignment, controls design and validation, testing and substantiation, go-live readiness, and post-implementation stabilization, coordinating delivery across Finance, Risk, Technology and product teams
- Perform detailed data analysis using SQL or Python to extract, reconcile and validate data elements to support the Controller workstream
- Support the analytical review of the allowance for credit losses (ACL) including analysis of key business drivers, assessment of model outputs and leveraging data to support qualitative estimates, which are then summarized in financial reporting and quarterly memos.
- Coordinate upstream/downstream deliverables across Finance, Risk, and business teams, prepare credit risk metrics and portfolio reporting, including trend analysis and support for the governance process.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in Accounting, Finance, Information Systems, or related discipline
- 2+ years of experience in Finance, Accounting, Financial Reporting, or related fields
- Advanced Excel skills and demonstrated experience using SQL or Python to independently analyze, transform, and interpret large datasets
- Quantitative/analytical thinking
- Good written and verbal communication, documentation discipline, self-starter and ability to manage multiple priorities across BAU and change initiatives
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Make a career move today!
As an Credit Risk Senior Associate Product Controller in Credit Risk, you will support the end-to-end build and integration of a new credit card product into Card Services financial reporting, processes, and control frameworks. This is a hands-on role focused on executing deliverables across requirements within the controls framework, testing and substantiation, and go-live stabilization, partnering closely across Finance, Risk, Technology and product teams. You will also contribute to credit risk-related analysis and reporting for the credit card loan portfolio, delivering controlled, well-documented outputs that support governance and external reporting.
Job Responsibilities
- Support end-to-end Product Control integration of a new credit card product into Card Services financial reporting, processes, and the control framework, including requirements definition/alignment, controls design and validation, testing and substantiation, go-live readiness, and post-implementation stabilization, coordinating delivery across Finance, Risk, Technology and product teams
- Perform detailed data analysis using SQL or Python to extract, reconcile and validate data elements to support the Controller workstream
- Support the analytical review of the allowance for credit losses (ACL) including analysis of key business drivers, assessment of model outputs and leveraging data to support qualitative estimates, which are then summarized in financial reporting and quarterly memos.
- Coordinate upstream/downstream deliverables across Finance, Risk, and business teams, prepare credit risk metrics and portfolio reporting, including trend analysis and support for the governance process.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in Accounting, Finance, Information Systems, or related discipline
- 2+ years of experience in Finance, Accounting, Financial Reporting, or related fields
- Advanced Excel skills and demonstrated experience using SQL or Python to independently analyze, transform, and interpret large datasets
- Quantitative/analytical thinking
- Good written and verbal communication, documentation discipline, self-starter and ability to manage multiple priorities across BAU and change initiatives
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Credit Card Specialist Jobs by Experience Level
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Find Credit Card Specialist JobsCredit Card Specialist Job Market
Who's Hiring
- Intuit10
- JPMorganChase8
- Capital One6
- Mastercard3
- Wells Fargo2
Top Industries Hiring
- Insurance
- Technology & Software
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in credit card specialist jobs.
- One to three years of experience in credit card servicing, lending, or consumer banking
- Knowledge of credit card products, billing cycles, and payment processing operations
- Familiarity with Fair Credit Billing Act and consumer credit regulations
- Proficiency with CRM systems and financial services servicing platforms
- Strong written and verbal communication skills for customer-facing dispute resolution
- Associate or bachelor's degree in finance, business, or a related field preferred
Tips for Your Credit Card Specialist Job Search
Tailor your resume to credit products
Hiring managers scan for specific credit card knowledge, so call out the exact products you've worked with, such as secured cards, rewards portfolios, or co-branded accounts. Generic financial services resumes get screened out fast in this niche.
Highlight dispute and chargeback experience
Many postings specifically require familiarity with Reg E, Reg Z, or chargeback workflows. If you've handled dispute resolution or fraud claims, name the volume and the systems you used. Vague references to 'customer service' won't land the same way.
Apply early to roles that fit
Migrate Mate lists credit card specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by issuer type before applying
Credit card specialist roles differ significantly between large national banks, community credit unions, and fintech issuers. Skills valued at a credit union, like member education, often don't map directly to what a fintech startup needs, so target your applications accordingly.
Prepare for scenario-based interview questions
Interviewers in this role routinely ask how you'd handle a customer disputing a charge they actually authorized, or how you'd explain a credit limit decrease. Practice walking through your decision process out loud, not just the outcome you'd reach.
Negotiate by citing compliance scope
When discussing compensation, anchor your ask to the regulatory complexity you've managed, such as FCBA compliance, credit reporting obligations, or card network rules. Framing your value around risk reduction gives you a stronger negotiating position than tenure alone.
Credit Card Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most credit card specialists?
Intuit, JPMorganChase, and Capital One are hiring the most credit card specialists right now, with openings concentrated in California, Delaware, and Virginia, based on current listings on Migrate Mate as of November 2026. Volume tends to track with card portfolio growth and seasonal servicing demand at large issuers.
How many credit card specialist jobs are remote?
About 80% of credit card specialist openings are fully remote or hybrid as of November 2026, reflecting the phone- and system-based nature of most servicing work. Dispute resolution and customer advisory roles are the most likely to be listed as remote, while in-branch card sales positions almost always require on-site presence.
How do you become a credit card specialist?
Start by building a foundation in consumer banking, customer service, or financial services, ideally in a role that involves account management or payment products. Learn the basics of credit card regulations, particularly the Fair Credit Billing Act and credit reporting rules. Many employers hire candidates from teller or call center roles and train them on card-specific systems and compliance requirements internally.
Can you get a credit card specialist job with little or no experience?
Yes, many entry-level credit card specialist roles are open to candidates with strong customer service backgrounds, even without direct card experience. Employers in banking and fintech often prioritize communication skills, attention to detail, and comfort explaining financial products over prior card-specific work. Highlighting any experience handling billing questions, account disputes, or financial transactions strengthens your application considerably.
What does the credit card specialist interview process look like?
Most processes involve a phone screen focused on your customer service background, followed by one or two interviews that include scenario questions about handling disputes, explaining fees, or managing difficult account situations. Some employers add a brief assessment covering basic math, compliance awareness, or system navigation. Final rounds often include a conversation with a team lead or compliance officer.
Where can I find and apply to credit card specialist jobs?
You can find and apply to credit card specialist jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience and location preferences, then apply directly to each one that fits.
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