CRM Analyst Jobs
CRM Analyst jobs are open across retail, financial services, healthcare, SaaS, and telecommunications, from entry-level to senior and manager, with specializations in campaign analytics, customer segmentation, and lifecycle reporting. Find a role that fits from the openings below and apply directly.
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Job Description
The CRM Analyst is part of the Strategic Enrollment Management (SEM) unit in the Owen Graduate School of Management (OGSM) at Vanderbilt University and is a key individual contributor responsible for optimizing Slate CRM to support admissions, recruiting, marketing and partners across the school. This role focuses on designing, building, and refining Slate Deliver campaigns, event structures, and Scheduler configurations to enhance recruitment, yield, and engagement outcomes. The CRM Analyst leverages Slate expertise to lead implementations, troubleshoot complex configurations, and guide teams in maximizing their use of Slate’s communication, event, and scheduling capabilities. This position requires a blend of technical skills and client-facing communication excellence. The CRM Analyst reports directly to the Director of Enrollment Operations and Systems.
The Owen Graduate School of Management (OGSM) is a professional school at Vanderbilt University, located in Nashville, Tennessee, focused on graduate-level business education. OGSM’s mission is to create opportunities for its faculty, staff, and students to discover, grow, and thrive in business and beyond. OGSM recognizes discovery in traditional forms, such as scholarly research, intellectual curiosity, and curricular learning. But it also celebrates discovery unique to the human experience, that is, the art of becoming, which is lived through a desire to connect with others, to find meaning in work and relationships, and to create something new. OGSM sees transformation as foundational.
The Strategic Enrollment Management (SEM) Division is a dedicated unit within the Owen Graduate School of Management (OGSM) focused on optimizing the recruitment, selection, aiding, onboarding, and enrollment of students throughout their academic journey. The SEM Division employs data-driven strategies that align enrollment practices with OGSM’s reputational ambitions, revenue goals, and academic mission.
Duties and Responsibilities
- Lead the buildout, optimization, and automation of Technolutions Slate Deliver campaigns, including email templates, audiences, populations, rules, and scheduled communications.
- Design and implement Technolutions Slate Events and Scheduler, including templates, forms, check-in processes, and communications.
- Provide training, documentation, and ongoing user support that promotes user confidence and independence.
- Conduct testing and monitoring to ensure functionality and data accuracy.
- Collaborate with the Director of Enrollment Operations and Systems to develop Objectives and Key Results (OKRs) related to enrollment operational efficiency across all programs, analyzing data to measure effectiveness and inform continuous improvement strategies.
- Identify inefficiencies, recommend process improvements, and implement workflow enhancements.
- Other duties as assigned.
Supervisory Relationships
This role does not entail direct supervisory responsibilities for either full-time or part-time staff members. This role reports directly to the Director of Enrollment Operations and Systems.
Qualifications
- Bachelor’s degree required.
- 1-3 years of professional experience in enrollment management, admissions, or a related higher education field.
- 1+ years of direct Technolutions Slate CRM administration and user support, with emphasis on Deliver, Events, and Scheduler. Working Knowledge and hands-on experience with Slate Deliver, Events, Scheduler, populations, and rules. Proficiency in building and maintaining configurable joins queries.
- Proven experience in training, documentation, or CRM technical support. Comfortable presenting to and training end-users in a group or one-on-one basis.
- Strong organization skills with the ability to manage multiple concurrent projects.
- Commitment to accuracy, confidentiality, and maintaining the highest data standards.
- Knowledge of FERPA and a demonstrated commitment to data security and privacy regulations standards.
Job Description
The CRM Analyst is part of the Strategic Enrollment Management (SEM) unit in the Owen Graduate School of Management (OGSM) at Vanderbilt University and is a key individual contributor responsible for optimizing Slate CRM to support admissions, recruiting, marketing and partners across the school. This role focuses on designing, building, and refining Slate Deliver campaigns, event structures, and Scheduler configurations to enhance recruitment, yield, and engagement outcomes. The CRM Analyst leverages Slate expertise to lead implementations, troubleshoot complex configurations, and guide teams in maximizing their use of Slate’s communication, event, and scheduling capabilities. This position requires a blend of technical skills and client-facing communication excellence. The CRM Analyst reports directly to the Director of Enrollment Operations and Systems.
The Owen Graduate School of Management (OGSM) is a professional school at Vanderbilt University, located in Nashville, Tennessee, focused on graduate-level business education. OGSM’s mission is to create opportunities for its faculty, staff, and students to discover, grow, and thrive in business and beyond. OGSM recognizes discovery in traditional forms, such as scholarly research, intellectual curiosity, and curricular learning. But it also celebrates discovery unique to the human experience, that is, the art of becoming, which is lived through a desire to connect with others, to find meaning in work and relationships, and to create something new. OGSM sees transformation as foundational.
The Strategic Enrollment Management (SEM) Division is a dedicated unit within the Owen Graduate School of Management (OGSM) focused on optimizing the recruitment, selection, aiding, onboarding, and enrollment of students throughout their academic journey. The SEM Division employs data-driven strategies that align enrollment practices with OGSM’s reputational ambitions, revenue goals, and academic mission.
Duties and Responsibilities
- Lead the buildout, optimization, and automation of Technolutions Slate Deliver campaigns, including email templates, audiences, populations, rules, and scheduled communications.
- Design and implement Technolutions Slate Events and Scheduler, including templates, forms, check-in processes, and communications.
- Provide training, documentation, and ongoing user support that promotes user confidence and independence.
- Conduct testing and monitoring to ensure functionality and data accuracy.
- Collaborate with the Director of Enrollment Operations and Systems to develop Objectives and Key Results (OKRs) related to enrollment operational efficiency across all programs, analyzing data to measure effectiveness and inform continuous improvement strategies.
- Identify inefficiencies, recommend process improvements, and implement workflow enhancements.
- Other duties as assigned.
Supervisory Relationships
This role does not entail direct supervisory responsibilities for either full-time or part-time staff members. This role reports directly to the Director of Enrollment Operations and Systems.
Qualifications
- Bachelor’s degree required.
- 1-3 years of professional experience in enrollment management, admissions, or a related higher education field.
- 1+ years of direct Technolutions Slate CRM administration and user support, with emphasis on Deliver, Events, and Scheduler. Working Knowledge and hands-on experience with Slate Deliver, Events, Scheduler, populations, and rules. Proficiency in building and maintaining configurable joins queries.
- Proven experience in training, documentation, or CRM technical support. Comfortable presenting to and training end-users in a group or one-on-one basis.
- Strong organization skills with the ability to manage multiple concurrent projects.
- Commitment to accuracy, confidentiality, and maintaining the highest data standards.
- Knowledge of FERPA and a demonstrated commitment to data security and privacy regulations standards.
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Find CRM Analyst JobsCRM Analyst Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Deloitte19
- FanDuel2
- Forward Financing2
- Implify2
- Infojini2
Top Industries Hiring
- Consulting & Professional Services22
- Investment & Asset Management21
- Accounting & Auditing19
- Technology & Software12
- Education6
What Employers Look For
The qualifications that appear most often in CRM analyst jobs.
- Hands-on experience with a major CRM platform such as Salesforce, HubSpot, or Microsoft Dynamics
- Proficiency in SQL for querying customer databases and building segmentation logic
- Experience building and interpreting campaign performance reports and dashboards
- Familiarity with customer lifecycle concepts including acquisition, retention, and churn analysis
- Bachelor's degree in marketing, business, statistics, or a related analytical field
- Experience with email marketing platforms or marketing automation tools such as Marketo or Pardot
Tips for Your CRM Analyst Job Search
Quantify your CRM impact on your resume
Employers want numbers, not duties. Replace 'managed email campaigns' with outcomes like retention lift, churn reduction, or revenue attributed to segments you built. CRM analyst resumes that lead with measurable results consistently outperform those that describe tasks.
Name the CRM platform in your resume
Salesforce, HubSpot, and Microsoft Dynamics each have distinct data models and reporting tools. List the specific platforms you've worked in, including any add-ons like Marketing Cloud or Dynamics 365 Customer Insights. Recruiters and applicant tracking systems filter on exact platform names.
Target openings by the team you'd join
Some crm analyst roles sit inside marketing operations, others inside sales, customer success, or data engineering. The day-to-day work differs significantly. Read job descriptions for reporting lines and stakeholder mentions so you apply to the function that matches your actual experience.
Apply early to roles that fit
Migrate Mate lists crm analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a segmentation walkthrough for interviews
CRM analyst interviews almost always include a scenario question about building a customer segment from scratch. Practice walking through your data source, the criteria you'd set, how you'd test segment quality, and how you'd measure campaign performance against a control group.
Negotiate using scope, not just title
When discussing offers, clarify the data access you'll have, the size of the customer database, and whether you'll own analysis end-to-end or hand off to a separate reporting team. Scope shapes your growth trajectory more than job title alone, and it's a legitimate negotiation variable.
CRM Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most crm analysts?
The companies hiring the most crm analysts right now include Deloitte, FanDuel, and Forward Financing, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. Financial services, retail, and SaaS companies consistently account for a large share of total crm analyst demand.
How many crm analyst jobs are remote?
About 29% of crm analyst openings are fully remote or hybrid as of June 2026, reflecting how much of the work involves data platforms and reporting tools that require no physical presence. Roles focused on campaign analytics and lifecycle reporting tend to have the highest remote share, while positions tied closely to in-person sales teams are more likely to require on-site work.
How do you become a crm analyst?
Start by building SQL skills and getting hands-on with a CRM platform, even through free tiers or sandbox environments. A background in marketing, business analytics, or statistics is a common entry point. Move into roles that touch customer data directly, such as marketing coordinator or data analyst positions, then focus your experience on segmentation, campaign measurement, and retention reporting to transition into a dedicated crm analyst role.
Can you get a crm analyst job with little or no experience?
Yes, but you'll need to demonstrate platform familiarity and analytical thinking in place of work history. Build a portfolio project using a public dataset to create customer segments, model churn, or analyze a mock campaign. Entry-level crm analyst postings often accept candidates from adjacent roles like marketing coordinator, business analyst, or customer support operations who can show data work and CRM tool exposure.
What does the crm analyst interview process look like?
Most crm analyst interview processes include an initial recruiter screen, a hiring manager conversation focused on your analytical background and CRM platform experience, and at least one technical or case-based round. The technical round typically involves a SQL exercise or a take-home analysis using a sample dataset. Final rounds often include a presentation to stakeholders where you walk through your approach and explain how your findings would inform a business decision.
Where can I find and apply to crm analyst jobs?
You can find and apply to crm analyst jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience level, preferred industry, and location, then apply directly to each one that fits.
See All 73+ CRM Analyst Jobs
Jump back to the full list of openings and apply to any CRM analyst role that fits.
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