Customer Care Coordinator Jobs
Customer Care Coordinator jobs are open across healthcare, insurance, financial services, retail, and technology, from entry-level and associate roles to senior coordinator and team lead positions, with specializations in patient services, claims support, and client onboarding. Find a role that fits below and apply directly.
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Showing 5 of 71+ Customer Care Coordinator jobs
Ayers Basement Systems is a regional leader in foundation repair and waterproofing services, dedicated to doing things differently. Our mission is to redefine the industry by breaking free from the status quo. We wholeheartedly invest in our employees, providing them with the tools, knowledge, and growth opportunities they need to thrive in their roles. Together, we create a fulfilling environment where we deliver remarkable experiences for our customers each day, offering them peace of mind and changing their perception of contractors. Our purpose isn't just displayed on a wall; it guides how we perform our jobs each day.
Are you ready to be part of a dynamic team that’s dedicated to keeping customers’ homes and businesses running smoothly? We’re on the hunt for an enthusiastic, detail-oriented Customer Care Coordinator to join our fast-paced and rewarding environment! If you love solving problems, making an impact, and working with a passionate team, this is the role for you!
See for yourself! EM 113 Working for Ayers - Customer Care.mp4
How you will create impact:
- Conduct inbound and outbound calls with customers and internal staff, prioritizing exceptional customer care.
- Share our services and illuminate how they can transform the challenges customers face in their homes.
- Arrange and schedule installation and service appointments for our dedicated sales and service teams.
- Accurately document discussions, including notes and pictures related to our customers' needs.
What makes you stand out:
- Excellent interpersonal communication skills, demonstrated through strong customer service experience (minimum of 2 years of call center experience required).
- Proven history of customer service at the same company.
- Driven and self-starter mentality with a willingness to do whatever it takes to achieve goals.
- A combination of education and experience that shows a proven track record in this field.
- Enjoys working in a high-pressure, fast-paced environment.
- Experience in CRM systems, handling logistics, scheduling, and managing calendars.
What you can expect:
- A positive and thriving work culture – Ayers Basement Systems was named a Top Workplace in Michigan in 2023 and 2024, and 2025!
- No cold calling – all leads are provided to you.
- A starting hourly rate of $21-24 per hour
- Full-time set work schedule
- 1-2 Saturdays a month (9am-1pm)
- Full benefits (health, dental, vision)
- 401k Plan
- PTO and holidays off
- Ability to pass a pre-employment background check and drug screening.
If you're passionate about providing excellent service and want to be part of a company that values its team and customers alike, apply today and help us continue to exceed expectations!
Ayers Basement Systems is a regional leader in foundation repair and waterproofing services, dedicated to doing things differently. Our mission is to redefine the industry by breaking free from the status quo. We wholeheartedly invest in our employees, providing them with the tools, knowledge, and growth opportunities they need to thrive in their roles. Together, we create a fulfilling environment where we deliver remarkable experiences for our customers each day, offering them peace of mind and changing their perception of contractors. Our purpose isn't just displayed on a wall; it guides how we perform our jobs each day.
Are you ready to be part of a dynamic team that’s dedicated to keeping customers’ homes and businesses running smoothly? We’re on the hunt for an enthusiastic, detail-oriented Customer Care Coordinator to join our fast-paced and rewarding environment! If you love solving problems, making an impact, and working with a passionate team, this is the role for you!
See for yourself! EM 113 Working for Ayers - Customer Care.mp4
How you will create impact:
- Conduct inbound and outbound calls with customers and internal staff, prioritizing exceptional customer care.
- Share our services and illuminate how they can transform the challenges customers face in their homes.
- Arrange and schedule installation and service appointments for our dedicated sales and service teams.
- Accurately document discussions, including notes and pictures related to our customers' needs.
What makes you stand out:
- Excellent interpersonal communication skills, demonstrated through strong customer service experience (minimum of 2 years of call center experience required).
- Proven history of customer service at the same company.
- Driven and self-starter mentality with a willingness to do whatever it takes to achieve goals.
- A combination of education and experience that shows a proven track record in this field.
- Enjoys working in a high-pressure, fast-paced environment.
- Experience in CRM systems, handling logistics, scheduling, and managing calendars.
What you can expect:
- A positive and thriving work culture – Ayers Basement Systems was named a Top Workplace in Michigan in 2023 and 2024, and 2025!
- No cold calling – all leads are provided to you.
- A starting hourly rate of $21-24 per hour
- Full-time set work schedule
- 1-2 Saturdays a month (9am-1pm)
- Full benefits (health, dental, vision)
- 401k Plan
- PTO and holidays off
- Ability to pass a pre-employment background check and drug screening.
If you're passionate about providing excellent service and want to be part of a company that values its team and customers alike, apply today and help us continue to exceed expectations!
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Find JobsCustomer Care Coordinator Job Market
Who's Hiring
- Numotion20
- LCI5
- Victaulic3
- Inova Health2
- Jushi Holdings2
Top Industries Hiring
- Healthcare & Medical Services
- Automotive
What Employers Look For
The qualifications that appear most often in customer care coordinator jobs.
- One to three years of customer service, support, or coordination experience
- Proficiency with CRM platforms and case or ticket management tools
- Strong written and verbal communication skills across phone, email, and chat
- High school diploma or associate degree, with a bachelor's degree preferred for some roles
- Ability to manage multiple open cases or escalations simultaneously under deadlines
- Experience with data entry, order processing, or claims handling in a fast-paced environment
Tips for Your Customer Care Coordinator Job Search
Tailor your resume to each sector
Customer care coordinator roles in healthcare emphasize HIPAA awareness and patient communication, while retail-focused roles prioritize order management and returns workflows. Swap in the right terminology for each application so your resume mirrors the language in the job description.
Highlight your case management metrics
Hiring managers want to see how you handled volume and resolution speed, not just that you answered calls. Quantify your average ticket load, first-contact resolution outcomes, or escalation rate so your resume stands out from candidates who list only responsibilities.
Apply early to roles that fit
Migrate Mate lists customer care coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show CRM fluency in your application
Many coordinators list 'CRM experience' without naming systems or describing what they did inside them. Specify the platforms you've used and the workflows you managed, such as building case queues, logging customer histories, or escalating tickets, to signal practical readiness.
Prepare scenario answers about difficult customers
Interviewers for coordinator roles almost always ask a behavioral question about de-escalating an angry or confused customer. Prepare two or three examples from your own experience that follow a clear situation, action, and outcome structure before you go into any interview.
Negotiate start date and schedule flexibility separately
Coordinator roles often involve shift coverage commitments that come up after you receive an offer. Confirm expected shift patterns, on-call requirements, and schedule flexibility before you accept, so there are no surprises in the first week.
Customer Care Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most customer care coordinators?
The companies hiring the most customer care coordinators right now include Numotion, LCI, and Victaulic, with the largest share of openings in Florida, Pennsylvania, and Texas, based on current listings on Migrate Mate as of November 2026. Healthcare systems and insurance carriers consistently represent a large portion of active postings.
How many customer care coordinator jobs are remote?
About 33% of customer care coordinator openings are fully remote or hybrid as of November 2026, reflecting strong employer demand for distributed support teams. Roles focused on inbound client communication, claims follow-up, and digital account management tend to have the highest remote availability compared to on-site patient-facing or retail coordinator positions.
How do you become a customer care coordinator?
Start by building direct customer-facing experience in a support, service, or administrative role where you handle inquiries, resolve complaints, or manage accounts. Develop familiarity with at least one CRM or ticketing system, since most coordinator job descriptions list this as a requirement. Earning a certificate in customer service fundamentals or healthcare administration can strengthen your application for specialized sectors. Once you have that foundation, target coordinator postings that match your industry experience and apply with a resume that quantifies your case or call volume.
Can I get a customer care coordinator job with little or no experience?
Yes, many entry-level customer care coordinator openings accept candidates with limited formal experience if you can demonstrate strong communication skills and basic computer proficiency. Retail, call center, or even volunteer work involving direct public interaction counts as relevant background. Emphasize any experience managing follow-up tasks, organizing information, or resolving complaints, even informally. Applying to roles in growing industries like telehealth or e-commerce increases your chances because those employers frequently hire and train coordinators from the ground up.
What does the customer care coordinator interview process look like?
Most employers start with a phone screen conducted by a recruiter or hiring manager to confirm your availability, experience level, and communication style. A second-round video or in-person interview typically includes behavioral questions about handling difficult customers, managing competing priorities, and resolving escalations. Some employers add a short written exercise or a role-play scenario to assess how you communicate in real time. Final interviews for senior coordinator roles may involve a panel with the team lead and a department manager before an offer is extended.
Where can I find and apply to customer care coordinator jobs?
You can find and apply to customer care coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background, experience level, and preferred work arrangement, then apply directly to each listing that fits.
See All 71 Customer Care Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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