Customer Engagement Specialist Jobs in Alaska
Customer Engagement Specialist jobs in Alaska are concentrated in Anchorage, Fairbanks, and Juneau, where industries such as oil and gas, healthcare, and state government generate steady demand for client-facing professionals. Established employers like Providence Health & Services Alaska, GCI, and the State of Alaska Department of Health regularly hire at the associate through senior levels, with the most in-demand specialties in account retention, healthcare member services, and utility customer operations. Demand is consistent year-round, anchored by essential-services industries that require ongoing customer support regardless of seasonal shifts. Find a role that fits below and apply directly.
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Showing 5 of 9+ Customer Engagement Specialist jobs
Description
Providence is calling for Patient Services Specialist - Patient Engagement - Full time, Variable, Remote
The Care Access Liaisons provide patient-centered, coordinated access to the complex network of facilities, institutes, and clinics. As they do so, they foster and nurture relationships with existing patients and those seeking treatment. Care Access includes 'find a physician' navigation within a health network, scheduling appointments and classes, providing tier 1 technical support with patient health applications, and functioning as an entry point and informational resource for patients into the health system. This position is part of the Patient Engagement Center (PEC) team, which provides high-touch, personalized assistance to patients across Providence St. Joseph Health regions and provider networks.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
2 years of Customer service experience, preferably in a healthcare environment.
2 years of experience interacting with and engaging customers virtually over the phone.
Preferred Qualifications:
- 1 year of technical support experience.
Salary Range by Location:
AK: Anchorage: Min: $23.02, Max: $30.24
AK: Kodiak, Seward, Valdez: Min: $24.00, Max: $31.52
California: Humboldt: Min $24.00, Max: $31.52
California: All Northern California - Except Humboldt: Min: $26.92, Max: $ $35.37
California: Southern California: Min $24.00, Max: $31.52
California: Bakersfield: Min $24.00, Max: $31.52
Montana: Except Great Falls: Min: $18.53, Max: $24.35
Montana: Great Falls: Min: $17.56, Max: $23.07
New Mexico: Min:$18.53, Max: $24.35
Oregon: Non-Portland Service Area: Min: $21.46, Max: $28.19
Oregon: Portland Service Area: Min: $23.02, Max: $30.24
Texas: Min: $17.56, Max: $23.07
Washington: Western: $24.00, Max: $31.52
Washington: Southwest - Olympia, Centralia: Min $23.02, Max: $30.24
Washington: Clark County: Min $23.02, Max: $30.24
Washington: Eastern: Min: $20.49, Max: $26.91
Washington: Southeastern: Min: $21.46, Max: $28.19
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 442561
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Variable
Career Track: Admin Support
Department: 4007 SS CC PATIENT ENGMT
Address: CA Torrance 20555 Earl St
Work Location: Providence Administrative Offices-Earl Street
Workplace Type: Remote
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Description
Providence is calling for Patient Services Specialist - Patient Engagement - Full time, Variable, Remote
The Care Access Liaisons provide patient-centered, coordinated access to the complex network of facilities, institutes, and clinics. As they do so, they foster and nurture relationships with existing patients and those seeking treatment. Care Access includes 'find a physician' navigation within a health network, scheduling appointments and classes, providing tier 1 technical support with patient health applications, and functioning as an entry point and informational resource for patients into the health system. This position is part of the Patient Engagement Center (PEC) team, which provides high-touch, personalized assistance to patients across Providence St. Joseph Health regions and provider networks.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
2 years of Customer service experience, preferably in a healthcare environment.
2 years of experience interacting with and engaging customers virtually over the phone.
Preferred Qualifications:
- 1 year of technical support experience.
Salary Range by Location:
AK: Anchorage: Min: $23.02, Max: $30.24
AK: Kodiak, Seward, Valdez: Min: $24.00, Max: $31.52
California: Humboldt: Min $24.00, Max: $31.52
California: All Northern California - Except Humboldt: Min: $26.92, Max: $ $35.37
California: Southern California: Min $24.00, Max: $31.52
California: Bakersfield: Min $24.00, Max: $31.52
Montana: Except Great Falls: Min: $18.53, Max: $24.35
Montana: Great Falls: Min: $17.56, Max: $23.07
New Mexico: Min:$18.53, Max: $24.35
Oregon: Non-Portland Service Area: Min: $21.46, Max: $28.19
Oregon: Portland Service Area: Min: $23.02, Max: $30.24
Texas: Min: $17.56, Max: $23.07
Washington: Western: $24.00, Max: $31.52
Washington: Southwest - Olympia, Centralia: Min $23.02, Max: $30.24
Washington: Clark County: Min $23.02, Max: $30.24
Washington: Eastern: Min: $20.49, Max: $26.91
Washington: Southeastern: Min: $21.46, Max: $28.19
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 442561
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Variable
Career Track: Admin Support
Department: 4007 SS CC PATIENT ENGMT
Address: CA Torrance 20555 Earl St
Work Location: Providence Administrative Offices-Earl Street
Workplace Type: Remote
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
See All 9 Customer Engagement Specialist Jobs in Alaska
Find roles in Alaska that match your experience and apply in just a few clicks.
Find JobsCustomer Engagement Specialist Jobs by City in Alaska
Where Alaska roles are concentrated, by current openings.
Customer Engagement Specialist Job Market in Alaska
A snapshot from current Alaska openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Alaska Employers Look For
The qualifications that appear most often in customer engagement specialist jobs across Alaska.
- Minimum two years of customer-facing experience in a professional Alaska business environment
- Strong verbal and written communication skills for diverse Alaska clientele
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Demonstrated ability to manage high call or case volumes in a service center
- Associate or bachelor's degree in business, communications, or a related field
- Comfort working across multiple departments in remote or distributed Alaska teams
Customer Engagement Specialist Jobs in Alaska: Frequently Asked Questions
How do you become a customer engagement specialist in Alaska?
Customer engagement specialist roles in Alaska do not require a state-issued license, but most employers expect a minimum of a high school diploma or associate degree in business or communications, with a bachelor's degree preferred for senior positions. Building experience in customer service, call center, or account coordination roles at large Alaska employers such as healthcare systems or utilities provides the most direct path, and earning a CRM certification strengthens any application considerably.
Which companies hire customer engagement specialists in Alaska?
Employers hiring customer engagement specialists in Alaska right now include Providence, The Folk School, and American Red Cross, based on current listings on Migrate Mate as of July 2026. Alaska's essential-services industries, including telecom, healthcare, and state government, tend to maintain the most consistent openings for this role throughout the year.
Which Alaska cities have the most customer engagement specialist jobs?
Anchorage, Alaska, and Juneau have the most customer engagement specialist openings in Alaska. Anchorage drives the bulk of demand as the state's commercial and healthcare hub, where large employers like Providence Health and GCI are headquartered, while Fairbanks and Juneau contribute openings tied to university services, state government agencies, and regional utilities.
Are there remote customer engagement specialist jobs in Alaska?
Yes, and they are more common than in many fields, since much of the work involves phone, email, and CRM-based communication that does not require a physical presence. About 40% of customer engagement specialist openings tied to Alaska are remote or hybrid as of July 2026, reflecting the role's desk-based nature. The most fully remote positions tend to be in member services, retention, and digital account management.
How can I get hired as a customer engagement specialist in Alaska with little or no experience?
The most realistic entry path is applying for customer service representative or member services associate roles at Alaska's large healthcare systems, telecom providers, or state agencies, which regularly bring on entry-level staff and promote from within. Providence Health & Services Alaska and GCI both run structured onboarding programs suited to candidates without prior specialist experience. Completing a CRM fundamentals course and highlighting any retail, hospitality, or administrative work demonstrates the transferable skills Alaska employers look for in new hires.
Where can I find and apply to customer engagement specialist jobs in Alaska?
You can find and apply to customer engagement specialist jobs in Alaska on Migrate Mate, which lists current Alaska openings updated in real time. Search the available roles, find the ones that fit your background and location, and apply directly to each employer through the listing.
See All 9 Customer Engagement Specialist Jobs in Alaska
Find roles in Alaska that match your experience and apply in just a few clicks.
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