Customer Engagement Specialist Jobs in Texas
Customer Engagement Specialist jobs in Texas are concentrated in Houston, Dallas-Fort Worth, and Austin, where large corporate headquarters and contact center operations drive consistent hiring across CRM strategy, loyalty program management, and omnichannel support. Companies like AT&T, Dell Technologies, and USAA maintain deep customer engagement teams in the state, making Texas one of the most active markets in the country for this role at every level from entry-level associate to senior program lead. Demand is especially strong in technology, financial services, and healthcare, where personalized customer outreach is central to business operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 11+ Customer Engagement Specialist jobs
As one of Microsoft's most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you're looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.
The opportunity
We are looking for an experienced Dynamics 365 CE Technical Architect to join our consulting delivery team. This is a billable, delivery-first role where you will design and build solutions for Quisitive clients.
This is not a review-only architect role. You will remain deep in the platform, solving complex problems and ensuring solutions are built the right way.
What you will do
- Serve as a billable consulting architect accountable for technical delivery success
- Own end-to-end technical delivery from early design through post-go-live support
- Design and build Dataverse-first architectures for varying complexity of clients
- Define data models, security models, and environment strategies
- Build plugins, integrations, flows, model-driven customizations, and Power Pages solutions in support of client requirements as well as Quisitive IP
- Engage with Microsoft Fasttrack as required to validate solution
- Support sales as needed in scoping and technical presentations
- Identify and mitigate technical risks and delivery blockers
- Mentor developers through hands-on coaching and code reviews
- Facilitate architecture and design workshops with clients
- Participate in the Dynamics ecosystem via blog posts, presentations, webinars and conference attendance
Platforms you will work with
- Dynamics 365 Sales, Customer Service, and Field Service
- Dynamics 365 Customer Insights – Journeys
- Power Apps (model-driven and canvas)
- Power Automate
- Power Pages
- Microsoft Dataverse integrations
What makes you a great fit
- 5+ years operating as a Dynamics 365 CE Technical Architect
- Proven success in billable consulting delivery roles or private industry
- Strong Dataverse architecture experience
- Practical Power Platform ALM experience
- Proficiency in C# and JavaScript
- Strong troubleshooting and communication skills
- Bachelor's degree or equivalent experience
What will set you apart
- Experience with a Microsoft systems integrator
- Previous experience leading a team including onshore and offshore technical consultants
- Industry Experience with Manufacturing focused client base
- Ownership of multiple concurrent delivery engagements
- Dynamics CRM or on-premises to online migration experience
- Architecture workshop and POC leadership
- Microsoft certifications such as Power Platform Solution Architect Expert
About Quisitive
With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients' businesses and achieve remarkable business outcomes.
As one of Microsoft's most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you're looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.
The opportunity
We are looking for an experienced Dynamics 365 CE Technical Architect to join our consulting delivery team. This is a billable, delivery-first role where you will design and build solutions for Quisitive clients.
This is not a review-only architect role. You will remain deep in the platform, solving complex problems and ensuring solutions are built the right way.
What you will do
- Serve as a billable consulting architect accountable for technical delivery success
- Own end-to-end technical delivery from early design through post-go-live support
- Design and build Dataverse-first architectures for varying complexity of clients
- Define data models, security models, and environment strategies
- Build plugins, integrations, flows, model-driven customizations, and Power Pages solutions in support of client requirements as well as Quisitive IP
- Engage with Microsoft Fasttrack as required to validate solution
- Support sales as needed in scoping and technical presentations
- Identify and mitigate technical risks and delivery blockers
- Mentor developers through hands-on coaching and code reviews
- Facilitate architecture and design workshops with clients
- Participate in the Dynamics ecosystem via blog posts, presentations, webinars and conference attendance
Platforms you will work with
- Dynamics 365 Sales, Customer Service, and Field Service
- Dynamics 365 Customer Insights – Journeys
- Power Apps (model-driven and canvas)
- Power Automate
- Power Pages
- Microsoft Dataverse integrations
What makes you a great fit
- 5+ years operating as a Dynamics 365 CE Technical Architect
- Proven success in billable consulting delivery roles or private industry
- Strong Dataverse architecture experience
- Practical Power Platform ALM experience
- Proficiency in C# and JavaScript
- Strong troubleshooting and communication skills
- Bachelor's degree or equivalent experience
What will set you apart
- Experience with a Microsoft systems integrator
- Previous experience leading a team including onshore and offshore technical consultants
- Industry Experience with Manufacturing focused client base
- Ownership of multiple concurrent delivery engagements
- Dynamics CRM or on-premises to online migration experience
- Architecture workshop and POC leadership
- Microsoft certifications such as Power Platform Solution Architect Expert
About Quisitive
With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients' businesses and achieve remarkable business outcomes.
See All 11 Customer Engagement Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsCustomer Engagement Specialist Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Engagement Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Consulting & Professional Services
What Texas Employers Look For
The qualifications that appear most often in customer engagement specialist jobs across Texas.
- Bachelor's degree in business, communications, marketing, or a related field
- Demonstrated experience managing customer relationships using a CRM platform such as Salesforce
- Strong written and verbal communication skills for multichannel customer interactions
- Ability to analyze customer data and translate insights into retention or satisfaction strategies
- Experience collaborating with sales, marketing, or operations teams on customer-facing initiatives
- Familiarity with Texas-based industry verticals such as energy, healthcare, or financial services
Customer Engagement Specialist Jobs in Texas: Frequently Asked Questions
How do you become a customer engagement specialist in Texas?
Customer engagement specialist roles in Texas do not require a state-issued license or exam, so the path centers on education and demonstrated skills. Most Texas employers expect at minimum a bachelor's degree in business, marketing, communications, or a related field. Candidates strengthen their prospects by building hands-on experience with CRM platforms, completing a customer success or relationship management certificate from a recognized provider, and showing measurable results in retention or satisfaction work.
Which companies hire customer engagement specialists in Texas?
Employers hiring customer engagement specialists in Texas right now include Sally Beauty, HP, and KLA, based on current listings on Migrate Mate as of October 2026. Texas's concentration of Fortune 500 headquarters and large regional contact center operations means openings appear consistently across the technology, energy, insurance, and financial services sectors.
Which Texas cities have the most customer engagement specialist jobs?
Plano, Dallas, and Buda have the most customer engagement specialist openings in Texas. Houston and Dallas-Fort Worth lead because of their dense clusters of corporate headquarters in energy, finance, and telecommunications, while Austin's fast-growing technology sector has built a strong second tier of demand, with companies headquartered or expanding there consistently posting customer-facing specialist roles.
Are there remote customer engagement specialist jobs in Texas?
Yes, and more than most fields. About 50% of customer engagement specialist openings tied to Texas are remote or hybrid as of October 2026, reflecting how much of the work involves digital communication, CRM management, and virtual customer outreach rather than in-person interaction. Roles focused on email strategy, chat support management, and customer success for software products tend to be the most consistently remote.
How can I get hired as a customer engagement specialist in Texas with little or no experience?
The most realistic entry path is through a customer service or account coordinator role at a large Texas employer, then moving laterally once you have CRM exposure. Companies like AT&T, Dell, and major Texas health systems regularly post associate-level customer experience positions that do not require prior specialist titles. Building proficiency in Salesforce or HubSpot through a self-paced certificate program gives candidates a concrete edge, and a portfolio showing even a single customer retention or outreach project helps differentiate applications significantly.
Where can I find and apply to customer engagement specialist jobs in Texas?
You can find and apply to customer engagement specialist jobs in Texas on Migrate Mate, which lists current Texas openings. Search for roles that match your experience level and preferred location, then apply directly to whichever listings fit your background.
See All 11 Customer Engagement Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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