Mid Level Customer Insights Analyst Jobs
Mid level customer insights analyst jobs go to analysts ready to own research projects end to end, synthesize findings into strategic recommendations, and guide junior team members with limited oversight. Roles cover 60% remote or hybrid settings across Insurance, Technology & Software, and Consumer Goods, with employers like SquareTrade, Fivetran, and Essity hiring at this level now.
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INTRODUCTION
Join a dynamic team as a Consumer Insights Analyst at a global automotive company, where you will play a pivotal role in shaping the customer experience both inside and outside the vehicle. In this role, you will conduct comprehensive research to understand critical moments in the customer journey and influence product initiatives through detailed insights. This position entails a mix of in-house projects and collaborations with external vendors, focusing on blending physical and digital consumer experiences to enhance our unique value propositions.
ROLE AND RESPONSIBILITIES
Responsibilities:
- Collaborate with product teams to identify research needs and develop clear research objectives.
- Conduct both qualitative and quantitative research using methodologies such as interviews, surveys (MaxDiff, Conjoint, TURF), and usability testing.
- Manage research projects from inception to conclusion, ensuring timely execution and compliance with objectives.
- Analyze and synthesize customer feedback to derive actionable insights, documenting findings in detailed reports and presentations.
- Create and test low-fidelity prototypes to validate use-case scenarios and refine product designs.
- Monitor and analyze market trends and competitor products to identify potential opportunities and technology gaps.
- Facilitate the recruitment and management of study participants, ensuring diverse and relevant feedback.
- Maintain and archive all research data, findings, and recordings for organizational learning and compliance.
BASIC QUALIFICATIONS
- 3+ years of professional experience in market research or consumer insights, with a strong preference for candidates possessing experience in the automotive industry.
- Proven ability to manage complex research projects and work collaboratively with external research vendors.
- Proficiency in using advanced research and analysis platforms, such as Qualtrics, and experience with DIY questionnaire building and analysis.
- Experience in designing and executing research that informs product development and customer experience strategies.
- Familiarity with executing detailed customer journey mappings and usability studies.
- Bachelor's degree in Market Research, Consumer Insights, Behavioral Science, or a related field is required; a master’s degree is preferred.
PREFERRED QUALIFICATIONS
- Previous experience in an R&D environment.
DURATION
12+ months
LOCATION
Location: Raymond, OH (Hybrid work arrangement - 4 days onsite)
TYPE
Type: Contract
PAY RATE
Pay Rate: $33 W2
TRAVEL
Travel: Minimal domestic travel, less than 5%
INTRODUCTION
Join a dynamic team as a Consumer Insights Analyst at a global automotive company, where you will play a pivotal role in shaping the customer experience both inside and outside the vehicle. In this role, you will conduct comprehensive research to understand critical moments in the customer journey and influence product initiatives through detailed insights. This position entails a mix of in-house projects and collaborations with external vendors, focusing on blending physical and digital consumer experiences to enhance our unique value propositions.
ROLE AND RESPONSIBILITIES
Responsibilities:
- Collaborate with product teams to identify research needs and develop clear research objectives.
- Conduct both qualitative and quantitative research using methodologies such as interviews, surveys (MaxDiff, Conjoint, TURF), and usability testing.
- Manage research projects from inception to conclusion, ensuring timely execution and compliance with objectives.
- Analyze and synthesize customer feedback to derive actionable insights, documenting findings in detailed reports and presentations.
- Create and test low-fidelity prototypes to validate use-case scenarios and refine product designs.
- Monitor and analyze market trends and competitor products to identify potential opportunities and technology gaps.
- Facilitate the recruitment and management of study participants, ensuring diverse and relevant feedback.
- Maintain and archive all research data, findings, and recordings for organizational learning and compliance.
BASIC QUALIFICATIONS
- 3+ years of professional experience in market research or consumer insights, with a strong preference for candidates possessing experience in the automotive industry.
- Proven ability to manage complex research projects and work collaboratively with external research vendors.
- Proficiency in using advanced research and analysis platforms, such as Qualtrics, and experience with DIY questionnaire building and analysis.
- Experience in designing and executing research that informs product development and customer experience strategies.
- Familiarity with executing detailed customer journey mappings and usability studies.
- Bachelor's degree in Market Research, Consumer Insights, Behavioral Science, or a related field is required; a master’s degree is preferred.
PREFERRED QUALIFICATIONS
- Previous experience in an R&D environment.
DURATION
12+ months
LOCATION
Location: Raymond, OH (Hybrid work arrangement - 4 days onsite)
TYPE
Type: Contract
PAY RATE
Pay Rate: $33 W2
TRAVEL
Travel: Minimal domestic travel, less than 5%
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Find JobsMid Level Customer Insights Analyst Job Market
Who's Hiring
Top Industries Hiring
- Insurance
- Technology & Software
- Consumer Goods
- Consulting & Professional Services
- Retail
Mid Level Customer Insights Analyst Jobs: Frequently Asked Questions
How do I get a mid level customer insights analyst job?
Lead with ownership: highlight projects where you drove the research design, analysis, and stakeholder presentation without being handed a playbook. Employers at this level want to see you translating raw data into decisions, not just running queries. Tailor your resume to show measurable impact, such as a survey program you built or a segmentation model that shaped a product or marketing decision.
Which companies hire mid level customer insights analysts?
Companies hiring mid level customer insights analysts right now include SquareTrade, Fivetran, and Essity, based on current listings on Migrate Mate as of August 2026. Hiring at this level covers a broad mix of employers, from consumer brands and financial services firms to technology companies and healthcare organizations that rely on ongoing customer research to guide product and strategy decisions.
Are there remote mid level customer insights analyst jobs?
Yes, remote and hybrid options are widely available at this level. About 60% of mid level customer insights analyst openings are remote or hybrid as of August 2026, reflecting how much of this work centers on data platforms, survey tools, and stakeholder calls that translate well outside a physical office. On-site roles tend to cluster at companies where close collaboration with product or UX teams is a daily requirement.
How do I move up to a mid level customer insights analyst role?
The path from entry level to mid level is built on demonstrated ownership, not just time served. Focus on deepening your skills in quantitative and qualitative methods, then actively seek out projects where you are responsible for the full research cycle from scoping through delivery. Employers promoting or hiring into mid level roles look for analysts who have influenced real decisions, mentored peers, and operated with increasing independence.
Which industries hire the most mid level customer insights analysts?
Mid Level customer insights analyst roles concentrate in Insurance, Technology & Software, and Consumer Goods, based on current listings on Migrate Mate as of August 2026. These sectors drive the most hiring because they rely on continuous customer feedback loops, competitive benchmarking, and behavioral data to inform product development, marketing strategy, and customer experience improvements at scale.