Customer Operations Manager Jobs in Culver City, CA
Customer Operations Manager jobs in Culver City, California are in active demand, with employers like Amazon, Apple, and SPOTTER among those hiring. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Open roles13
Top employerAmazon
Work type100% On-site
Top credentialMaster's
Companies hiring4
Showing 5 of 13+ Customer Operations Manager jobs
Sr Mgr, Talent Experience Design, Talent Experience Team
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Added 1w ago
Amazon.com
Sr Mgr, Talent Experience Design, Talent Experience Team
Culver City, California
Added 1w ago
Distribution Tech Ops Manager
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Added 1mo ago
Amazon.com
Distribution Tech Ops Manager
Culver City, California
Added 1mo ago
Assistant Operations Manager | Palihotel Culver City
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Added 1w ago
Palisociety
Assistant Operations Manager | Palihotel Culver City
Culver City, California
Added 1w ago
Content Operations Manager, Content Operations
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Added 1w ago
Amazon.com
Content Operations Manager, Content Operations
Culver City, California
Added 1w ago
S
Campaign Operations Manager
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S
Added 2w ago
SPOTTER
Campaign Operations Manager
Culver City, California
Added 2w ago
Added 1w ago
Sr Mgr, Talent Experience Design, Talent Experience Team
Amazon.com·Culver City, California
$165k - $223k/yr
5+ yrs exp.
Master's
Full Time
10,000+ employees
Job Description
DESCRIPTION
This Senior Manager will lead the Talent Experience Design for Amazon Entertainment. This is a player-coach role for a builder - someone who can set strategic direction, design world-class experiences, manage a team or 4-5, and personally facilitate when needed.
You will own the vision, roadmap, and delivery of our program portfolio while partnering closely with senior Entertainment leaders and HR Business Partners to identify emerging needs and architect new solutions.
The right leader for this role believes that leadership development should be bold, creative, and business-critical — never generic or off-the-shelf. You think in systems, obsess over participant experience, and measure what matters. You come alive in ambiguity, move fluidly between vision and action, and are relentless about making things better every single time.
Key job responsibilities
Team & Leadership
Program Design & Delivery
Partnerships
Measurement & Iteration
About the team
We design and deliver learning experiences to solve unique business challenges and continuously iterate to sharpen the outcome.
Our portfolio currently includes:
You will own the vision, roadmap, and delivery of our program portfolio while partnering closely with senior Entertainment leaders and HR Business Partners to identify emerging needs and architect new solutions.
The right leader for this role believes that leadership development should be bold, creative, and business-critical — never generic or off-the-shelf. You think in systems, obsess over participant experience, and measure what matters. You come alive in ambiguity, move fluidly between vision and action, and are relentless about making things better every single time.
Key job responsibilities
Team & Leadership
- Lead and develop the Talent Experience Design team — setting vision, prioritizing the portfolio, and coaching team members to do their best work
- Own the strategy for talent experience programming across Amazon Entertainment, aligned to business priorities and the broader talent agenda
- Stay current on adult learning science, leadership development trends, and innovative experience design to keep our programs ahead of industry standard
- Build and manage the operating rhythm: planning cadence, stakeholder communication, budget, and vendor relationships
Program Design & Delivery
- Architect end-to-end talent experiences — from executive onboarding to cohort-based leadership development to personalized coaching engagements
- Translate business strategy and organizational diagnostics into compelling program designs with clear learning objectives, experiential methodology, and measurable outcomes
- Personally facilitate (or curate facilitators for) high-impact sessions, creating environments of psychological safety, candid dialogue, and breakthrough thinking
Partnerships
- Serve as a trusted advisor to Entertainment HR Business Partners and senior business leaders, consulting on talent challenges and recommending experience-based solutions when applicable
- Collaborate across HR teams (Talent Management, Recruiting, Employee Relations) to ensure programs are integrated into the broader talent ecosystem
- Represent the team's work to senior leadership, building visibility and sponsorship for talent experience investments
Measurement & Iteration
- Define success metrics and build feedback loops that enable continuous improvement across all programs
- Use data and participant insights to iterate — treating every cohort, every session, and every engagement as an opportunity to sharpen the outcome
- Share best practices, case studies, and scalable frameworks across the broader HR and Amazon talent community
About the team
We design and deliver learning experiences to solve unique business challenges and continuously iterate to sharpen the outcome.
Our portfolio currently includes:
- Act One: An immersive onboarding experience for new Entertainment employees to connect and engage with the Amazon Entertainment businesses, leaders, and each other while gaining preparation to navigate their roles.
- Polaris: A cohort-based leadership program for select leaders in Prime Video and Amazon MGM Studios, accelerating growth across Business, Technology/Product, Creative, and Leadership domains while bridging Amazon and Entertainment cultures.
- Executive Development: Personalized development experiences for senior leaders, tailored to their unique context, growth edges, and business challenges.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience leading complex global or country-wide initiatives
- Experience working closely with and advising senior executives of an organization or equivalent
- 10+ years of progressive experience in talent development, leadership development, organizational development, or a related HR discipline
- Experience in entertainment, media, technology, or other fast-paced creative industries
- Track record of building programs from scratch in ambiguous, high-growth environments
PREFERRED QUALIFICATIONS
- 5+ years of people management experience
- Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design
- 5+ years designing and delivering leadership development programs at scale
- Experience with executive coaching, 360 assessments, team effectiveness, or organizational design engagements
- Strong data orientation — comfortable defining metrics, interpreting qualitative and quantitative feedback, and using insights to drive iteration
- Master's degree in Organizational Development, Industrial/Organizational Psychology, MBA, or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 164,700.00 - 222,800.00 USD annually
USA, WA, SEATTLE - 164,700.00 - 222,800.00 USD annually
Amazon.com
Sr Mgr, Talent Experience Design, Talent Experience Team
Culver City, California
Added 1w ago10,000+ employees
$165k - $223k/yr
5+ yrs exp.
Master's
Full Time
Job Description
DESCRIPTION
This Senior Manager will lead the Talent Experience Design for Amazon Entertainment. This is a player-coach role for a builder - someone who can set strategic direction, design world-class experiences, manage a team or 4-5, and personally facilitate when needed.
You will own the vision, roadmap, and delivery of our program portfolio while partnering closely with senior Entertainment leaders and HR Business Partners to identify emerging needs and architect new solutions.
The right leader for this role believes that leadership development should be bold, creative, and business-critical — never generic or off-the-shelf. You think in systems, obsess over participant experience, and measure what matters. You come alive in ambiguity, move fluidly between vision and action, and are relentless about making things better every single time.
Key job responsibilities
Team & Leadership
Program Design & Delivery
Partnerships
Measurement & Iteration
About the team
We design and deliver learning experiences to solve unique business challenges and continuously iterate to sharpen the outcome.
Our portfolio currently includes:
You will own the vision, roadmap, and delivery of our program portfolio while partnering closely with senior Entertainment leaders and HR Business Partners to identify emerging needs and architect new solutions.
The right leader for this role believes that leadership development should be bold, creative, and business-critical — never generic or off-the-shelf. You think in systems, obsess over participant experience, and measure what matters. You come alive in ambiguity, move fluidly between vision and action, and are relentless about making things better every single time.
Key job responsibilities
Team & Leadership
- Lead and develop the Talent Experience Design team — setting vision, prioritizing the portfolio, and coaching team members to do their best work
- Own the strategy for talent experience programming across Amazon Entertainment, aligned to business priorities and the broader talent agenda
- Stay current on adult learning science, leadership development trends, and innovative experience design to keep our programs ahead of industry standard
- Build and manage the operating rhythm: planning cadence, stakeholder communication, budget, and vendor relationships
Program Design & Delivery
- Architect end-to-end talent experiences — from executive onboarding to cohort-based leadership development to personalized coaching engagements
- Translate business strategy and organizational diagnostics into compelling program designs with clear learning objectives, experiential methodology, and measurable outcomes
- Personally facilitate (or curate facilitators for) high-impact sessions, creating environments of psychological safety, candid dialogue, and breakthrough thinking
Partnerships
- Serve as a trusted advisor to Entertainment HR Business Partners and senior business leaders, consulting on talent challenges and recommending experience-based solutions when applicable
- Collaborate across HR teams (Talent Management, Recruiting, Employee Relations) to ensure programs are integrated into the broader talent ecosystem
- Represent the team's work to senior leadership, building visibility and sponsorship for talent experience investments
Measurement & Iteration
- Define success metrics and build feedback loops that enable continuous improvement across all programs
- Use data and participant insights to iterate — treating every cohort, every session, and every engagement as an opportunity to sharpen the outcome
- Share best practices, case studies, and scalable frameworks across the broader HR and Amazon talent community
About the team
We design and deliver learning experiences to solve unique business challenges and continuously iterate to sharpen the outcome.
Our portfolio currently includes:
- Act One: An immersive onboarding experience for new Entertainment employees to connect and engage with the Amazon Entertainment businesses, leaders, and each other while gaining preparation to navigate their roles.
- Polaris: A cohort-based leadership program for select leaders in Prime Video and Amazon MGM Studios, accelerating growth across Business, Technology/Product, Creative, and Leadership domains while bridging Amazon and Entertainment cultures.
- Executive Development: Personalized development experiences for senior leaders, tailored to their unique context, growth edges, and business challenges.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience leading complex global or country-wide initiatives
- Experience working closely with and advising senior executives of an organization or equivalent
- 10+ years of progressive experience in talent development, leadership development, organizational development, or a related HR discipline
- Experience in entertainment, media, technology, or other fast-paced creative industries
- Track record of building programs from scratch in ambiguous, high-growth environments
PREFERRED QUALIFICATIONS
- 5+ years of people management experience
- Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design
- 5+ years designing and delivering leadership development programs at scale
- Experience with executive coaching, 360 assessments, team effectiveness, or organizational design engagements
- Strong data orientation — comfortable defining metrics, interpreting qualitative and quantitative feedback, and using insights to drive iteration
- Master's degree in Organizational Development, Industrial/Organizational Psychology, MBA, or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 164,700.00 - 222,800.00 USD annually
USA, WA, SEATTLE - 164,700.00 - 222,800.00 USD annually
See All 13 Customer Operations Manager Jobs in Culver City
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Find JobsCustomer Operations Manager Job Market in Culver City
Who's Hiring
- Amazon8
- Apple3
- SPOTTER1
- Palisociety1
Top Industries Hiring
- Retail8
- Technology & Software8
- E-Commerce & Online Marketplaces8
- Electronics & Hardware3
- Distribution & Wholesale1
Customer Operations Manager Jobs in Culver City: Frequently Asked Questions
How many customer operations manager jobs are there in Culver City?
There are 13+ customer operations manager openings in Culver City, California on Migrate Mate as of June 2026. New positions post regularly as Culver City employers hire.
Which companies hire customer operations managers in Culver City?
Culver City customer operations manager roles are posted by Amazon, Apple, and SPOTTER and others right now, based on current listings on Migrate Mate as of June 2026.
Are there remote customer operations manager jobs in Culver City?
Yes. About 0% of customer operations manager openings tied to Culver City are remote or hybrid as of June 2026. The rest are on-site roles based in and around Culver City.
Which industries hire the most customer operations managers in Culver City?
Culver City customer operations manager roles concentrate in Retail, Technology & Software, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of June 2026.
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See All 13 Customer Operations Manager Jobs in Culver City
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