Customer Operations Manager Jobs in Austin, TX
Customer Operations Manager jobs in Austin are concentrated in the Domain, Downtown, and the South Congress corridor, driven by demand from tech, fintech, and SaaS companies headquartered or expanding here. Employers hiring right now include Amazon, Apple, and Applied Materials. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 146+ Customer Operations Manager jobs
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$96,000.00 - $132,000.00
Location:
Austin, TX
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Key Responsibilities
- Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
- Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/or production equipment.
- Develops methods and parameters, project methodology and/or project proposals.
- Develops and uses procedures. Prepares documentation for inspection/testing procedures. Recommends corrective action for procedural, product, or process deficiencies.
- Analyze operational data; Develop and implement recommendations. Participates in and may lead audits.
- Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs.
- Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
- Reduces qualification cycle time and cost while still meeting quality performance requirements.
Functional Knowledge
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
- Expertise in basic quality solving tools and statistical software to employ them.
- Strong PowerPoint and Excel skills. JMP, Tableau, or Power BI preferred.
- Understanding of Microsoft Copilot / AI to enhance productivity.
Business Expertise
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Leadership
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Problem Solving
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
Impact
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills
- Explains difficult or sensitive information; works to build consensus.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$96,000.00 - $132,000.00
Location:
Austin, TX
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Key Responsibilities
- Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.
- Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/or production equipment.
- Develops methods and parameters, project methodology and/or project proposals.
- Develops and uses procedures. Prepares documentation for inspection/testing procedures. Recommends corrective action for procedural, product, or process deficiencies.
- Analyze operational data; Develop and implement recommendations. Participates in and may lead audits.
- Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs.
- Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
- Reduces qualification cycle time and cost while still meeting quality performance requirements.
Functional Knowledge
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
- Expertise in basic quality solving tools and statistical software to employ them.
- Strong PowerPoint and Excel skills. JMP, Tableau, or Power BI preferred.
- Understanding of Microsoft Copilot / AI to enhance productivity.
Business Expertise
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Leadership
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Problem Solving
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
Impact
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills
- Explains difficult or sensitive information; works to build consensus.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
See All 146+ Customer Operations Manager Jobs in Austin
Find roles in Austin that match your experience and apply in just a few clicks.
Find JobsCustomer Operations Manager Job Market in Austin
Who's Hiring
- Amazon19
- Apple14
- Applied Materials12
- Google7
- Tesla4
Top Industries Hiring
- Technology & Software43
- Electronics & Hardware29
- Retail21
- E-Commerce & Online Marketplaces19
- Artificial Intelligence7
Customer Operations Manager Jobs in Austin: Frequently Asked Questions
How do I get a customer operations manager job in Austin?
Start by targeting Austin's largest hiring sectors: enterprise SaaS, fintech, and e-commerce operations teams, which cluster in the Domain and downtown. Employers here favor candidates who have managed cross-functional workflows, used CRM platforms like Salesforce, and led service teams through rapid growth. Tailoring your resume to show measurable process improvements and experience with Austin-style high-growth environments gives you a concrete edge over generalist applicants.
Which companies hire customer operations managers in Austin?
Employers hiring customer operations managers in Austin right now include Amazon, Apple, and Applied Materials, based on current listings on Migrate Mate as of June 2026. Austin's market skews toward technology companies, subscription-based businesses, and healthcare platforms that require dedicated operations leadership to scale customer-facing teams.
Are there remote customer operations manager jobs in Austin?
Yes, though availability depends on the role's scope. Customer operations managers who focus on data analysis, process design, or vendor coordination tend to work remotely, while those overseeing in-person support centers or field teams typically work on-site. About 15% of customer operations manager openings tied to Austin are remote or hybrid as of June 2026, with SaaS and fintech employers offering the most flexibility.
How can I get a customer operations manager job in Austin with little or no experience?
The most realistic entry path in Austin is through customer success coordinator or operations associate roles at mid-size SaaS companies, many of which promote internally to manager level. Austin's tech ecosystem also supports lateral moves from support team leads and account management. Familiarity with tools like Zendesk, Salesforce, or Tableau, combined with demonstrated team coordination experience, is what local hiring managers look for when evaluating candidates without a formal management title.
Which industries hire the most customer operations managers in Austin?
Most customer operations manager openings in Austin sit in Technology & Software, Electronics & Hardware, and Retail, per current listings on Migrate Mate as of June 2026. Austin's concentration of high-growth technology companies and financial services firms creates ongoing demand for operations leaders who can build scalable customer workflows as those businesses expand.
See All 146+ Customer Operations Manager Jobs in Austin
Find roles in Austin that match your experience and apply in just a few clicks.
Find Jobs