Customer Operations Manager Jobs in Grand Prairie, TX

JOB ID: 727573BR

Date posted: Jun. 03, 2026

Description:

**Work locations: Orlando, FL or Grand Prairie, TX only**

You will be the Enterprise Performance Program Manager for the MFC Enterprise Performance (EP) Excellence team. This role is responsible for establishing standardized approaches for program measurement, risk management, and opportunity management across MFC.

What You Will Be Doing

As the Enterprise Performance Program Manager you will be responsible for leading Work Stream 1 (WS1) and shaping its operations within a matrixed environment.

Your responsibilities will include, but are not limited to:

• Establish the concept of operations for WS1 interfacing with accelerating programs.


• Lead strategic coordination and stakeholder engagement to advance WS1 priorities.


• Communicate WS1 progress and accomplishments to executive leadership.


• Develop and manage integrated plans and schedules supporting MAI objectives.


• Contribute to enterprise risk and opportunities management governance.

Why Join Us

The ideal candidate is a collaborative leader who thrives in matrixed settings, drives results without direct people management, and brings a proven track record of program‑management excellence. This role offers high visibility, strategic impact, and the opportunity to shape enterprise performance across Lockheed Martin.

Further Information About This Opportunity

MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a Secret clearance.

Basic Qualifications:

Must be a U.S. citizen and have the ability to obtain a Secret security clearance

Program Management experience commensurate with the typical minimums for this position.

Experience on full DFARs EV programs and knowledge of the nuances of EV Lite programs

Excellent verbal/written and presentation communication skills

Excellent interpersonal skills with a demonstrated ability to form effective relationships with diverse teams to deliver positive results

Desired Skills:

Program Management experience within all program life cycles (Capture, Development, Transition To Production, Production, Sustainment and International) and across multiple Lines of Business.

Ability to work independently and objectively to assess priorities and risk across a wide variety of program types and across lines of business.

Creative thinking, “can-do” attitude

Demonstrated capability to present to Executive Leadership with demonstrated ability to build and deliver presentations that communicate the intended message.

Communicates with positive impact up, down and across in the organization.

Knowledge of Corporate and Business Area command media

Experience operating within the LM Risk, Issue and Opportunity tool, ROADS

Knowledge of Lockheed Martin program capture and execution processes

Ability to organize complex tasks and events

Demonstrated ability to model and embody the tenets of Full Spectrum Leadership.

Green Belt/Black Belt certification with 1LMX experience

External customer experience

Security Clearance Statement:

This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level:

Secret

Other Important Information You Should Know

Expression of Interest:

By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Ability to Work Remotely:

Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.

Work Schedules:

Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Schedule for this Position:

4x10 hour day, 3 days off per week
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

Experience Level:

Experienced Professional

Business Unit:

MISSILES AND FIRE CONTROL

Relocation Available:

Possible

Career Area:

Program Management

Type:

Full-Time

Shift:

First

At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.

Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.

United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another’s perspectives to win for our customers.

Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.

Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive — at work and beyond.

Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.

Here, the possibilities are endless because we offer:

Flexible Schedules, dependent on role
Levels: Student, Entry, Mid, Senior, Management
Locations: Nationwide & OCONUS Positions