Entry Level Customer Program Manager Jobs
New grad customer program manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where internship work or a strong portfolio of cross-functional projects can carry more weight than a long resume. Most openings are a mix of on-site, hybrid, and remote roles across Healthcare & Medical Services, Education, and Retail, with University of Utah, Figma, and OhioHealth hiring at this level now.
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Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your ImpactThe Manager, Digital Category Optimization will manage a team that leads internal and external research and/or benchmarking and analyzes customer information and other relevant data. The Manager will communicate insights and recommendations within their assigned area to senior leadership across the enterprise. This role will ensure activities within assigned area are meeting strategic and financial objectives and will actively create action plans and delegate to address key opportunity areas.
What You Will Do
- In partnership with digital category director, manage the digital experience strategy for assigned business merchandising division, $400M-$3.5B annually, through the aggregation of insights, competitive intelligence and data-driven recommendations
- Lead a team of leads, senior analysts and analysts to analyze and leverage customer data, site behaviors, pre/post-transaction data and competitive benchmarking to identify opportunities to improve the omnichannel customer experience
- Train and develop team to analyze customer information to identify the most significant opportunities to improve the customer experience within assigned categories, including the identification of opportunities to improve taxonomy, purchase path (search and navigation), digital content, search engine optimization and post-transaction results
- Guide direct reports towards successful project completion to deliver goals to best address developmental and/or coaching opportunities along the way
- Develop career paths and provide associates the assistance needed to help them move and grow within the organization
- Communicate and present frequently to leadership to gain alignment on strategy, share results of large-scale projects, represent category interests and provide expertise
- Produce weekly insights and present to key partners, following up on the status of cross-functional deliverables, discussing strategic updates, and partnering with online and core merchandising
- Lead creation of strategic calendars for merchandising divisions for the upcoming fiscal year, align with category leadership and share with cross-functional teams so they can use in creating their calendars
- Provide tactical support specific to in season opportunities to react to near-term business trends and drivers
Minimum Qualifications
- Bachelor’s degree Business, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable
- 7 years of relevant experience
- 3-5 years of experience in eCommerce, omnichannel merchandising and/or marketing, and/or brand or product management
- 1-3 years people leadership experience, including demonstrated ability to hire, develop and lead high performing teams
Preferred Skills/Education
- Master’s degree MBA or related field
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $101,100.00 - $168,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your ImpactThe Manager, Digital Category Optimization will manage a team that leads internal and external research and/or benchmarking and analyzes customer information and other relevant data. The Manager will communicate insights and recommendations within their assigned area to senior leadership across the enterprise. This role will ensure activities within assigned area are meeting strategic and financial objectives and will actively create action plans and delegate to address key opportunity areas.
What You Will Do
- In partnership with digital category director, manage the digital experience strategy for assigned business merchandising division, $400M-$3.5B annually, through the aggregation of insights, competitive intelligence and data-driven recommendations
- Lead a team of leads, senior analysts and analysts to analyze and leverage customer data, site behaviors, pre/post-transaction data and competitive benchmarking to identify opportunities to improve the omnichannel customer experience
- Train and develop team to analyze customer information to identify the most significant opportunities to improve the customer experience within assigned categories, including the identification of opportunities to improve taxonomy, purchase path (search and navigation), digital content, search engine optimization and post-transaction results
- Guide direct reports towards successful project completion to deliver goals to best address developmental and/or coaching opportunities along the way
- Develop career paths and provide associates the assistance needed to help them move and grow within the organization
- Communicate and present frequently to leadership to gain alignment on strategy, share results of large-scale projects, represent category interests and provide expertise
- Produce weekly insights and present to key partners, following up on the status of cross-functional deliverables, discussing strategic updates, and partnering with online and core merchandising
- Lead creation of strategic calendars for merchandising divisions for the upcoming fiscal year, align with category leadership and share with cross-functional teams so they can use in creating their calendars
- Provide tactical support specific to in season opportunities to react to near-term business trends and drivers
Minimum Qualifications
- Bachelor’s degree Business, marketing, finance or related field or equivalent years of experience in lieu of education requirement, if applicable
- 7 years of relevant experience
- 3-5 years of experience in eCommerce, omnichannel merchandising and/or marketing, and/or brand or product management
- 1-3 years people leadership experience, including demonstrated ability to hire, develop and lead high performing teams
Preferred Skills/Education
- Master’s degree MBA or related field
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $101,100.00 - $168,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.See All 70 Entry Level Customer Program Manager Jobs
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Find JobsEntry Level Customer Program Manager Job Market
Who's Hiring
- University of Utah5
- Figma3
- OhioHealth3
- FedEx Freight3
- GGP2
Top Industries Hiring
- Healthcare & Medical Services23
- Education8
- Retail7
- Technology & Software6
- Construction & Real Estate4
Entry Level Customer Program Manager Jobs: Frequently Asked Questions
How do I get an entry level customer program manager job?
Employers hiring at this level typically look for candidates who can demonstrate organizational skills, comfort with data, and experience coordinating across teams, even if that experience comes from internships, class projects, or volunteer work. A clear, results-oriented resume that highlights how you tracked deliverables or improved a process for a customer-facing team will give you a meaningful edge over candidates with a generic application.
Which companies hire entry level customer program managers?
Companies hiring entry level customer program managers right now include University of Utah, Figma, and OhioHealth, based on current listings on Migrate Mate as of July 2026. A broad range of employers hire at this level, from mid-size technology companies to large enterprise organizations with dedicated customer success or program operations teams.
Are there remote entry level customer program manager jobs?
Yes, though availability varies by employer and industry. About 33% of entry level customer program manager openings are remote or hybrid as of July 2026, so flexible options exist alongside traditional on-site roles. Filtering by work setting when you search helps you quickly identify which postings match your situation.
Are these new grad customer program manager jobs?
Yes, many of these openings are new grad and junior roles designed for recent graduates or candidates just entering the field. A new grad-friendly posting typically welcomes zero to two years of experience and treats internships, co-ops, or a strong portfolio of project work as a substitute for full-time history. Look for language like 'entry level,' 'new grad,' or 'no prior experience required' in the job description.
Which industries hire the most entry level customer program managers?
Entry Level customer program manager roles concentrate in Healthcare & Medical Services, Education, and Retail, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because they manage complex customer relationships and implementation workflows that benefit from dedicated program coordination, even from candidates who are early in their careers.