Customer Service Clerk Jobs
Customer Service Clerk jobs are open across retail, healthcare, financial services, and government agencies, from entry-level to senior clerk roles, with specializations in billing support, claims processing, and front-desk operations. See the openings below and apply to the ones that match your experience.
Find Customer Service Clerk JobsOverview
Showing 5 of 133+ Customer Service Clerk jobs
- Must be 18 or older
- Ability to handle stressful situations
- Effective written and oral communication skills
- Knowledge of basic math (e.g., counting, addition, and subtraction)
Desired
- Retail grocery
- Cashier
- Customer service experience
- Second language: speaking, reading and/or writing
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products.
- Report pricing and scanning discrepancies to the appropriate manager.
- Process customer transactions quickly, accurately, and efficiently.
- Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
- Communicate new and on-going special programs and promotions to customers.
- Handle funds, coupons, tenders, etc. according to company policy.
- Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys.
- Observe scheduled shift operating hours.
- Answer all store telephone calls promptly and professionally according to department training.
- Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed.
- Adhere to all food safety regulations and guidelines on product returns.
- Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management.
- Notify management of customer or employee accidents.
- Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
- Comply with all state, county and local weights and measures laws and labeling requirements.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Must be 18 or older
- Ability to handle stressful situations
- Effective written and oral communication skills
- Knowledge of basic math (e.g., counting, addition, and subtraction)
Desired
- Retail grocery
- Cashier
- Customer service experience
- Second language: speaking, reading and/or writing
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products.
- Report pricing and scanning discrepancies to the appropriate manager.
- Process customer transactions quickly, accurately, and efficiently.
- Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
- Communicate new and on-going special programs and promotions to customers.
- Handle funds, coupons, tenders, etc. according to company policy.
- Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys.
- Observe scheduled shift operating hours.
- Answer all store telephone calls promptly and professionally according to department training.
- Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed.
- Adhere to all food safety regulations and guidelines on product returns.
- Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management.
- Notify management of customer or employee accidents.
- Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
- Comply with all state, county and local weights and measures laws and labeling requirements.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
See All 133+ Customer Service Clerk Jobs
Find roles that match your experience and apply in just a few clicks.
Find Customer Service Clerk JobsCustomer Service Clerk Job Market
Who's Hiring
- Harris Teeter22
- Safeway7
- Acme Markets7
- Haag6H
- Wakefern Food Corporation6
Top Industries Hiring
- Automotive
What Employers Look For
The qualifications that appear most often in customer service clerk jobs.
- High school diploma or GED equivalent
- Experience with point-of-sale or customer management software
- Strong verbal and written communication skills
- Ability to handle high-volume inbound calls or in-person inquiries
- Data entry accuracy and attention to detail
- Familiarity with basic office productivity tools such as word processing and spreadsheets
Tips for Your Customer Service Clerk Job Search
Tailor your resume to transaction volume
Hiring managers want to see that you've handled real workloads. Mention the number of daily transactions, calls, or cases you managed, and name the point-of-sale or ticketing systems you used by their actual product names.
Apply early to roles that fit
Migrate Mate lists customer service clerk openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Match your resume to each posting's keywords
Many employers use applicant tracking systems that screen for exact phrases like 'order entry,' 'account resolution,' or 'inbound call handling.' Pull those phrases directly from the job description and use them in your resume.
Highlight certifications that set you apart
A customer service certification from a recognized industry body signals baseline competency to employers who screen hundreds of applicants. If you've completed any employer-sponsored training programs, list those too, even if they weren't formal certifications.
Prepare specific conflict-resolution examples
Interviewers for customer service clerk roles almost always ask behavioral questions about difficult customers or escalated situations. Prepare two or three concrete stories using the situation, action, and result structure before your interview.
Follow up with a targeted thank-you note
Reference one specific topic from your interview in your follow-up message. Mentioning a system the team uses or a process they described shows you were engaged and signals you already understand what the role involves day to day.
Customer Service Clerk Jobs: Frequently Asked Questions
Which companies are hiring the most customer service clerks?
The companies hiring the most customer service clerks right now include Harris Teeter, Safeway, and Acme Markets, with the largest share of openings in Texas, Pennsylvania, and Kansas, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large retailers, and government agencies consistently account for the bulk of active postings.
How many customer service clerk jobs are remote?
About 0% of customer service clerk openings are fully remote or hybrid as of November 2026, reflecting steady growth in phone and chat-based support roles. Billing support, claims processing, and inbound call center positions are the sub-areas most likely to offer remote or hybrid arrangements, while front-desk and in-person transaction roles remain largely on-site.
How do you become a customer service clerk?
Most employers require a high school diploma or equivalent as a starting point. From there, you build familiarity with point-of-sale systems, customer management software, and basic data entry through on-the-job experience or short vocational courses. Earning a recognized customer service certification strengthens your application, and consistent performance in entry-level roles creates a path to senior clerk and lead positions.
Can I get hired as a customer service clerk with little or no experience?
Yes, many customer service clerk roles are designed as entry points and do not require prior work history in the field. Employers look for reliability, clear communication, and comfort with basic computer tools. Volunteer work, retail experience, or any role involving direct public interaction counts in your favor. Highlighting these in your resume and being specific about the situations you handled makes a stronger case than a vague summary.
What does the customer service clerk interview process look like?
Most employers start with a brief phone screen to confirm availability and basic qualifications, followed by an in-person or video interview with a hiring manager. That interview typically includes behavioral questions about handling difficult customers, working under pressure, and managing competing tasks. Some employers add a short skills assessment covering typing speed, data entry accuracy, or familiarity with common software before extending an offer.
Where can I find and apply to customer service clerk jobs?
You can find and apply to customer service clerk jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that fit your experience level and location, then apply directly to each listing that matches what you're looking for.
See All 133+ Customer Service Clerk Jobs
Find roles that match your experience and apply in just a few clicks.
Find Customer Service Clerk Jobs