Customer Service Management Jobs in Albuquerque, NM

Customer Service Management jobs in Albuquerque are concentrated in the Uptown corridor, Downtown, and the Journal Center business park, with strong demand across healthcare, retail, and financial services. Employers actively hiring include KBR, PNM, and Booz Allen Hamilton. Find a role that fits below and apply directly.

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Overview

Open roles37
Top employerKBR
Work type88% On-site
Top credentialHigh school diploma or GED
Companies hiring26

Showing 5 of 37+ Customer Service Management jobs

Sandia National Laboratories
Senior/Principal Electromechanical Technologist - Equipment Lifecycle Management, Onsite
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Sandia National Laboratories
New 13h ago
Senior/Principal Electromechanical Technologist - Equipment Lifecycle Management, Onsite
Sandia National Laboratories
Albuquerque, New Mexico
Customer Service & Support
Customer Support
IT Support
Technical Product & Program Management
$75k - $144k/yr
On-Site
High school diploma or GED
10,000+

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KBR
Senior Management Analyst
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KBR
Added 1d ago
Senior Management Analyst
KBR
Albuquerque, New Mexico
Creative & Design
Product Management
UI/UX Design
On-Site
Bachelor's degree in systems engineering
10,000+

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KBR
Operations Support (Security & Data Management)
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KBR
Added 1d ago
Operations Support (Security & Data Management)
KBR
Albuquerque, New Mexico
Human Resources
Human Resources (HR) — Generalist
Learning & Development
Recruiting & Talent Acquisition
On-Site
Bachelor's degree in systems engineering
10,000+

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Project Solutions Inc.
Construction Management Representative (CMR) – Water & Wastewater System Construction
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Project Solutions Inc.
Added 2d ago
Construction Management Representative (CMR) – Water & Wastewater System Construction
Project Solutions Inc.
Albuquerque, New Mexico
Communications
Content & Communications
Public Relations (PR)
On-Site
Bachelor's degree in construction management
51-200

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Presbyterian Healthcare Services
Vice President, IT Operations, Services & Program Management
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Presbyterian Healthcare Services
Added 2d ago
Vice President, IT Operations, Services & Program Management
Presbyterian Healthcare Services
Albuquerque, New Mexico
Clinical Support
Healthcare Administration
Project Management
On-Site
10,000+

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See All 37 Customer Service Management Jobs in Albuquerque

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Customer Service Management Job Market in Albuquerque

Who's Hiring

KBR
KBR4 open roles
PNM
PNM4 open roles
Booz Allen Hamilton
Booz Allen Hamilton3 open roles

Top Industries Hiring

  • Consulting & Professional Services
  • Aerospace & Defense
  • Government & Public Sector
  • Non-Profit & Social Services
  • Healthcare & Medical Services

Customer Service Management Jobs in Albuquerque: Frequently Asked Questions

How do I get a customer service management job in Albuquerque?

Focus your search on Albuquerque's healthcare networks, large retail operations along Uptown and Cottonwood, and the financial services firms clustered near Journal Center and Downtown. Employers here respond well to candidates who can demonstrate experience managing multilingual or bilingual teams, given the city's significant Spanish-speaking customer base. Highlighting measurable team performance improvements and familiarity with call center or patient-facing environments gives you a clear edge in this market.

Which companies hire customer service managements in Albuquerque?

Albuquerque customer service management roles are posted by KBR, PNM, and Booz Allen Hamilton and others right now, based on current listings on Migrate Mate as of July 2026. The local market includes a mix of large regional healthcare systems, national retailers with Albuquerque operations, and utility and telecom companies that maintain sizable customer support teams in the city.

Are there remote customer service management jobs in Albuquerque?

Yes, though availability depends heavily on the role: fully remote positions are more common for analytics-focused or administrative customer service management work than for roles requiring direct floor supervision. About 13% of customer service management openings tied to Albuquerque are remote or hybrid as of July 2026, reflecting broader national trends in the field. In Albuquerque specifically, telecom and insurance employers tend to offer the most remote-eligible management positions.

How can I get a customer service management job in Albuquerque with little or no experience?

The most realistic path is moving up from a senior representative or team lead role within one of Albuquerque's large call center or retail operations, where internal promotion into management is common. Healthcare systems like Presbyterian and UNM Health regularly hire entry-level supervisors with strong customer-facing backgrounds, and local contact centers often prefer to promote from within rather than hire externally. Building experience with scheduling, coaching, and performance reporting, even in an acting or interim capacity, is what local employers look for before offering a full management title.

Which industries hire the most customer service managements in Albuquerque?

The sectors hiring the most customer service managements in Albuquerque are Consulting & Professional Services, Aerospace & Defense, and Government & Public Sector, based on current listings on Migrate Mate as of July 2026. Albuquerque's economy anchors around healthcare, government services, and retail, all of which rely on structured customer service teams and require experienced managers to oversee them at scale.

See All 37 Customer Service Management Jobs in Albuquerque

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