Entry Level Customer Service Sales Representative Jobs
New grad customer service sales representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a confident communication style and internship or customer-facing work can matter more than a long resume. Most openings are on-site roles across Telecommunications, Insurance, and Staffing & Recruiting, with employers like Jobot, Drybar, and Verizon hiring at this level now.
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INTRODUCTION
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
ROLE AND RESPONSIBILITIES
Our innovative solutions are constantly pushing the boundaries to impact the way people live, work, and play. So, it’s even more important to make it easy for our customers to do business with us and ensure every interaction is a positive one. You’ll be at the heart of our customer service operations as you deliver first-class customer service in every interaction. In a fast-paced call center, you’ll be solving customer issues and acting as a salesperson, product guru, billing expert, and more. You’ll be the one on the front line to help us solve our customers’ challenges—and deliver on our promise of superior customer service. Your responsibilities will include, but are not limited to:
- Answering incoming calls from customers and responding to requests about installation, disconnection, changes to service, and Verizon products and services.
- Identifying customer needs and proactively offering our products and services.
- Contacting customers by phone or in writing concerning past due payments.
- Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.
- Verifying service order accuracy and completeness and making corrections/changes, as needed.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
BASIC QUALIFICATIONS
You are a true consultative salesperson, who is energized by meeting sales goals and building relationships with customers. You take a deep interest in learning about your customers, business challenges and industry trends. You enjoy the fast pace and urgency needed to manage incidents, and you have no problem juggling multiple priorities. Your empathy and communication skills make it possible for you to diffuse sensitive situations. You take real ownership of customer concerns, and are driven to provide exceptional customer service. While you drive to meet your daily sales goals, you’ll help our customers stay connected to what matters the most.
PREFERRED QUALIFICATIONS
Even better if you have one or more of the following:
- A related Associate Degree or 2+ years of relevant experience.
- Customer Service call center experience.
- Previous collections experience.
- Experience with selling products and services.
- Customer service skills.
- Demonstrated ability to communicate with detail and precision.
You must live within 75 miles of the current reporting location for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings, etc.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
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WHERE YOU’LL BE WORKING
In this remote role, you'll work from home with occasional in-person trainings and meetings.
SCHEDULED WEEKLY HOURS
37.5
EQUAL EMPLOYMENT OPPORTUNITY
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
BENEFITS AND COMPENSATION
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.
The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.
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Top Industries Hiring
- Telecommunications
- Insurance
- Staffing & Recruiting
- Technology & Software
- Consulting & Professional Services
Entry Level Customer Service Sales Representative Jobs: Frequently Asked Questions
How do I get an entry level customer service sales representative job?
Focus on demonstrating communication skills, a customer-first attitude, and any hands-on experience from retail, food service, internships, or campus roles. Employers hiring at this level prioritize candidates who can handle objections calmly and learn product knowledge quickly. Tailoring your resume to highlight measurable outcomes, such as customer satisfaction scores or upsell results from part-time work, gives you a clear edge over generalist applicants.
Which companies hire entry level customer service sales representatives?
Companies hiring entry level customer service sales representatives right now include Jobot, Drybar, and Verizon, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from insurance providers, telecommunications companies, financial services firms, and consumer-facing retail and service businesses that maintain large sales support teams.
Are there remote entry level customer service sales representative jobs?
Yes, though on-site and hybrid roles still make up a significant share of openings. About 33% of entry level customer service sales representative openings are remote or hybrid as of November 2026, giving candidates flexibility depending on their situation. Remote roles at this level typically require a quiet workspace, reliable internet, and comfort communicating with customers entirely over phone or chat.
Are these new grad customer service sales representative jobs?
Yes, the listings on this page include new grad, recent graduate, and junior customer service sales representative roles. A new grad friendly posting typically welcomes zero to two years of experience and counts internships, campus involvement, or a portfolio of relevant projects in place of full-time work history. Look for language like "no experience required," "will train," or "entry level welcome" as reliable signals.
Which industries hire the most entry level customer service sales representatives?
Entry Level customer service sales representative roles concentrate in Telecommunications, Insurance, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they rely on high volumes of customer interaction, benefit from developing talent internally, and typically offer structured onboarding that suits candidates stepping into their first professional sales role.