Customer Solutions Manager Jobs in Seattle, WA
Customer Solutions Manager jobs in Seattle are in strong demand, concentrated in South Lake Union, Bellevue's tech corridor, and the Capitol Hill office market across cloud services, enterprise software, and e-commerce. Employers actively hiring include Amazon Web Services, Amazon, and OpenAI. Find a role that fits below and apply directly.
Find JobsOverview
Open roles20
Top employerAmazon Web Services
Work type50% On-site
Top credentialBachelor's degree in engineering
Companies hiring4
Showing 5 of 20+ Customer Solutions Manager jobs
Customer Solutions Manager Intern, AWSI - 2027
We won't show you this job again
New 23h ago
Amazon Web Services
Customer Solutions Manager Intern, AWSI - 2027
Seattle, Washington
New 23h ago
Manager, Customer Solutions, AWSI - 2027
We won't show you this job again
Added 2d ago
Amazon Web Services
Manager, Customer Solutions, AWSI - 2027
Seattle, Washington
Added 2d ago
Customer Success Manager, Ads Solutions (Seattle)
We won't show you this job again
Added 3d ago
OpenAI
Customer Success Manager, Ads Solutions (Seattle)
Seattle, Washington
Added 3d ago
Sr. Applied Scientist, Customer Behavior Analytics (Marketing Measurement Solutions)
We won't show you this job again
Added 1w ago
Amazon.com
Sr. Applied Scientist, Customer Behavior Analytics (Marketing Measurement Solutions)
Seattle, Washington
Added 1w ago
Sr. Program Manager, Amazon Customer Service Network Solutions
We won't show you this job again
Added 1w ago
Amazon.com
Sr. Program Manager, Amazon Customer Service Network Solutions
Seattle, Washington
Added 1w ago
New 23h ago
Customer Solutions Manager Intern, AWSI - 2027
Amazon Web Services·Seattle, Washington
Job functions:
AWS Certification
Job Description
DESCRIPTION
At Amazon, our tech isn't just a tool, it's your playground. Our engineers work on scalable systems, cloud services, and customer-facing products that operate at global scale. This is an environment where you learn by building. Whether you're creating cloud-native solutions, optimizing machine learning models, or building products that drive experiences for millions of customers around the globe, your work reaches the world, fast. You'll take ownership early, collaborate across teams and disciplines, and grow your skills as you tackle new problems. There's no single path forward here, with a chance to explore different directions and shape your journey as you go. This is where ambition meets opportunity and, where the impact of what you build helps define what comes next, for customers and for you.
AWS Emerging Talent Program – Customer Solutions Manager intern.
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Program Overview:
Our program offers a 3-month mentorship where you will:
Location Details: Seattle, WA
Start Date Details: This is a cohort-based program where everyone is required to start on the same day. The start date is tentatively set for June 21st, 2027.
What You'll Do:
As part of your internship, you may:
What Sets Our Program Apart:
Unlike other development programs that focus primarily on classroom training, our internship program provides:
Key job responsibilities
A day in the life
Are you passionate about driving innovation towards a technology you believe in and want to build? Join this session to explore the role of a Customer Solutions Manager (CSM) . As CSMs at AWS, we embrace our differences and truly believe everyone has a unique skill set that can help build the future of technology for our customers. Come join me to learn how you can become a builder.
About the team
The Emerging Talent team within AWS Industries and Strategic Accounts develops the next generation of field-ready talent (Solutions Architects, Customer Solutions Managers, and sales professionals) who work with some of the largest, most influential customers across a variety of industries. We take a cohort-based approach to talent development and provide new builders the resources (education, mentorship, job shadow opportunities) to thrive in a customer-facing role.
AWS Emerging Talent Program – Customer Solutions Manager intern.
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Program Overview:
Our program offers a 3-month mentorship where you will:
- Learn how to drive technical solutions on the AWS Cloud in collaboration with the AWS Solution Architect team
- Understand how to engage with customers and deliver value from the AWS engagement and build the trust of our customers
- Develop skills to lead customer engagements and drive technical and business strategy discussions
- Work alongside experienced professionals who will guide your development
- Work on AWS Services and AWS AI Tools to enhance your skills.
Location Details: Seattle, WA
Start Date Details: This is a cohort-based program where everyone is required to start on the same day. The start date is tentatively set for June 21st, 2027.
What You'll Do:
As part of your internship, you may:
- Engage directly on actual business challenges
- Gain hands-on experience building on the AWS cloud
- Apply AWS services and architectural best practices in real-world scenarios
- Develop technical and business acumen through working backwards from actual customer problems
- Work with mentors to build and implement solutions for actual business needs
- Prepare for a role advising AWS's most strategic and influential customers through practical experience
What Sets Our Program Apart:
Unlike other development programs that focus primarily on classroom training, our internship program provides:
- Immediate hands-on experience involving real customer needs
- Direct engagement opportunities throughout your development
- Practical application of your skills in actual business environments
- Real-world problem solving
Key job responsibilities
- Create solutions that address customer business problems and accelerate the adoption of AWS services
- Interface with customer stakeholders, including developers and team leads
- Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams
- Drive business outcomes through technology adoption
- Advise customers on cloud strategy, digital transformation, or Gen AI/Agentic strategy
A day in the life
Are you passionate about driving innovation towards a technology you believe in and want to build? Join this session to explore the role of a Customer Solutions Manager (CSM) . As CSMs at AWS, we embrace our differences and truly believe everyone has a unique skill set that can help build the future of technology for our customers. Come join me to learn how you can become a builder.
About the team
The Emerging Talent team within AWS Industries and Strategic Accounts develops the next generation of field-ready talent (Solutions Architects, Customer Solutions Managers, and sales professionals) who work with some of the largest, most influential customers across a variety of industries. We take a cohort-based approach to talent development and provide new builders the resources (education, mentorship, job shadow opportunities) to thrive in a customer-facing role.
BASIC QUALIFICATIONS
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)
- Experience developing and delivering presentations to large and diverse audiences
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Technical depth in one or more areas: cloud migrations, application modernization, data & analytics, infrastructure optimization, security & compliance, or AI/ML/Gen AI/Agentic
- Strong written and verbal communication skills with the ability to translate complex technical concepts into executive-level narratives
- Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact
- Experience managing a portfolio of complex, high-value workloads across industry verticals
- Currently in the process of obtaining, a bachelor's degree or above in computer science, computer engineering, or related technical field with a conferral date between December 2027 and September 2028
- Must be 18 or older
PREFERRED QUALIFICATIONS
- Experience implementing a cloud-based technology solution in a school project or while working for a company
- Track record of building trusted advisor relationships with external customers, resulting in measurable business outcomes (revenue growth, workload expansion, executive sponsorship)
- AWS Associate-level certification(s) or above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Seattle, WA, USA - 103,275.00 USD Annually
Amazon Web Services
Customer Solutions Manager Intern, AWSI - 2027
Seattle, Washington
New 23h ago
Job functions:
AWS Certification
Job Description
DESCRIPTION
At Amazon, our tech isn't just a tool, it's your playground. Our engineers work on scalable systems, cloud services, and customer-facing products that operate at global scale. This is an environment where you learn by building. Whether you're creating cloud-native solutions, optimizing machine learning models, or building products that drive experiences for millions of customers around the globe, your work reaches the world, fast. You'll take ownership early, collaborate across teams and disciplines, and grow your skills as you tackle new problems. There's no single path forward here, with a chance to explore different directions and shape your journey as you go. This is where ambition meets opportunity and, where the impact of what you build helps define what comes next, for customers and for you.
AWS Emerging Talent Program – Customer Solutions Manager intern.
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Program Overview:
Our program offers a 3-month mentorship where you will:
Location Details: Seattle, WA
Start Date Details: This is a cohort-based program where everyone is required to start on the same day. The start date is tentatively set for June 21st, 2027.
What You'll Do:
As part of your internship, you may:
What Sets Our Program Apart:
Unlike other development programs that focus primarily on classroom training, our internship program provides:
Key job responsibilities
A day in the life
Are you passionate about driving innovation towards a technology you believe in and want to build? Join this session to explore the role of a Customer Solutions Manager (CSM) . As CSMs at AWS, we embrace our differences and truly believe everyone has a unique skill set that can help build the future of technology for our customers. Come join me to learn how you can become a builder.
About the team
The Emerging Talent team within AWS Industries and Strategic Accounts develops the next generation of field-ready talent (Solutions Architects, Customer Solutions Managers, and sales professionals) who work with some of the largest, most influential customers across a variety of industries. We take a cohort-based approach to talent development and provide new builders the resources (education, mentorship, job shadow opportunities) to thrive in a customer-facing role.
AWS Emerging Talent Program – Customer Solutions Manager intern.
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Program Overview:
Our program offers a 3-month mentorship where you will:
- Learn how to drive technical solutions on the AWS Cloud in collaboration with the AWS Solution Architect team
- Understand how to engage with customers and deliver value from the AWS engagement and build the trust of our customers
- Develop skills to lead customer engagements and drive technical and business strategy discussions
- Work alongside experienced professionals who will guide your development
- Work on AWS Services and AWS AI Tools to enhance your skills.
Location Details: Seattle, WA
Start Date Details: This is a cohort-based program where everyone is required to start on the same day. The start date is tentatively set for June 21st, 2027.
What You'll Do:
As part of your internship, you may:
- Engage directly on actual business challenges
- Gain hands-on experience building on the AWS cloud
- Apply AWS services and architectural best practices in real-world scenarios
- Develop technical and business acumen through working backwards from actual customer problems
- Work with mentors to build and implement solutions for actual business needs
- Prepare for a role advising AWS's most strategic and influential customers through practical experience
What Sets Our Program Apart:
Unlike other development programs that focus primarily on classroom training, our internship program provides:
- Immediate hands-on experience involving real customer needs
- Direct engagement opportunities throughout your development
- Practical application of your skills in actual business environments
- Real-world problem solving
Key job responsibilities
- Create solutions that address customer business problems and accelerate the adoption of AWS services
- Interface with customer stakeholders, including developers and team leads
- Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams
- Drive business outcomes through technology adoption
- Advise customers on cloud strategy, digital transformation, or Gen AI/Agentic strategy
A day in the life
Are you passionate about driving innovation towards a technology you believe in and want to build? Join this session to explore the role of a Customer Solutions Manager (CSM) . As CSMs at AWS, we embrace our differences and truly believe everyone has a unique skill set that can help build the future of technology for our customers. Come join me to learn how you can become a builder.
About the team
The Emerging Talent team within AWS Industries and Strategic Accounts develops the next generation of field-ready talent (Solutions Architects, Customer Solutions Managers, and sales professionals) who work with some of the largest, most influential customers across a variety of industries. We take a cohort-based approach to talent development and provide new builders the resources (education, mentorship, job shadow opportunities) to thrive in a customer-facing role.
BASIC QUALIFICATIONS
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)
- Experience developing and delivering presentations to large and diverse audiences
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Technical depth in one or more areas: cloud migrations, application modernization, data & analytics, infrastructure optimization, security & compliance, or AI/ML/Gen AI/Agentic
- Strong written and verbal communication skills with the ability to translate complex technical concepts into executive-level narratives
- Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact
- Experience managing a portfolio of complex, high-value workloads across industry verticals
- Currently in the process of obtaining, a bachelor's degree or above in computer science, computer engineering, or related technical field with a conferral date between December 2027 and September 2028
- Must be 18 or older
PREFERRED QUALIFICATIONS
- Experience implementing a cloud-based technology solution in a school project or while working for a company
- Track record of building trusted advisor relationships with external customers, resulting in measurable business outcomes (revenue growth, workload expansion, executive sponsorship)
- AWS Associate-level certification(s) or above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Seattle, WA, USA - 103,275.00 USD Annually
See All 20 Customer Solutions Manager Jobs in Seattle
Find roles in Seattle that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Manager Job Market in Seattle
Who's Hiring
- Amazon Web Services10
- Amazon8
- OpenAI1
- TikTok1
Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
Customer Solutions Manager Jobs in Seattle: Frequently Asked Questions
How do I get a customer solutions manager job in Seattle?
Focus your search on Seattle's cloud and enterprise software companies in South Lake Union, the e-commerce operations concentrated around the waterfront, and the financial technology firms in Bellevue and Redmond. Candidates who stand out locally have hands-on experience managing enterprise accounts, strong familiarity with SaaS platforms, and the ability to speak to customer health metrics. Networking through Seattle Tech Meetups and local product communities accelerates introductions to hiring managers.
Which companies hire customer solutions managers in Seattle?
Seattle customer solutions manager roles are posted by Amazon Web Services, Amazon, and OpenAI and others right now, based on current listings on Migrate Mate as of September 2026. The local market is dominated by large cloud platform companies and mid-size SaaS vendors, alongside regional retail and logistics operators who maintain dedicated customer success teams.
Are there remote customer solutions manager jobs in Seattle?
Yes, though remote availability varies, since customer solutions management often involves relationship-building that benefits from in-person contact with enterprise clients. About 50% of customer solutions manager openings tied to Seattle are remote or hybrid as of September 2026, reflecting the tech industry's flexible work norms here. Strategic account management and onboarding coordination roles tend to offer the most remote flexibility in Seattle's market.
How can I get a customer solutions manager job in Seattle with little or no experience?
The most realistic entry path in Seattle is through a customer success associate or technical support role at one of the city's many SaaS or cloud companies, particularly in South Lake Union where startups frequently hire for these entry-level positions. Amazon, Smartsheet, and similar Seattle-area firms run structured rotational or associate programs that feed into solutions management tracks. Building product knowledge through self-paced certifications in Salesforce or similar CRM tools gives early-career candidates a concrete edge over the competition.
Which industries hire the most customer solutions managers in Seattle?
Most customer solutions manager openings in Seattle sit in Technology & Software and Distribution & Wholesale, per current listings on Migrate Mate as of September 2026. Seattle's dense concentration of cloud infrastructure companies and enterprise software vendors, alongside its growing healthcare technology and e-commerce sectors, drives sustained local demand for professionals who can manage complex customer relationships at scale.
Related Jobs in Washington
Equipment Technician JobsWashington
Consulting Analyst JobsWashington
Project Management Specialist JobsWashington
Project Management Consultant JobsWashington
Strategy Manager JobsWashington
Client Service Analyst JobsWashington
Solution Manager JobsWashington
Revenue Manager JobsWashington
Data Manager JobsWashington
See All 20 Customer Solutions Manager Jobs in Seattle
Find roles in Seattle that match your experience and apply in just a few clicks.
Find Jobs