Customer Solutions Manager Jobs
Customer Solutions Manager jobs are open across technology, telecommunications, financial services, and healthcare at levels from associate to senior and director, with specializations in enterprise accounts, technical onboarding, and post-sale client success. See the openings below and apply to the ones that match your experience.
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Showing 5 of 245+ Customer Solutions Manager jobs
DESCRIPTION
AWS Emerging Talent Program – Customer Solutions Manager intern.
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Program Overview:
Our program offers a 3-month mentorship where you will:
- Learn how to drive technical solutions on the AWS Cloud in collaboration with the AWS Solution Architect team
- Understand how to engage with customers and deliver value from the AWS engagement and build the trust of our customers
- Develop skills to lead customer engagements and drive technical and business strategy discussions
- Work alongside experienced professionals who will guide your development
- Work on AWS Services and AWS AI Tools to enhance your skills.
Location Details: Seattle, WA
Start Date Details: This is a cohort-based program where everyone is required to start on the same day. The start date is tentatively set for June 21st, 2027.
What You'll Do:
As part of your internship, you may:
- Engage directly on actual business challenges
- Gain hands-on experience building on the AWS cloud
- Apply AWS services and architectural best practices in real-world scenarios
- Develop technical and business acumen through working backwards from actual customer problems
- Work with mentors to build and implement solutions for actual business needs
- Prepare for a role advising AWS's most strategic and influential customers through practical experience
What Sets Our Program Apart:
Unlike other development programs that focus primarily on classroom training, our internship program provides:
- Immediate hands-on experience involving real customer needs
- Direct engagement opportunities throughout your development
- Practical application of your skills in actual business environments
- Real-world problem solving
Key job responsibilities
- Create solutions that address customer business problems and accelerate the adoption of AWS services
- Interface with customer stakeholders, including developers and team leads
- Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams
- Drive business outcomes through technology adoption
- Advise customers on cloud strategy, digital transformation, or Gen AI/Agentic strategy
A day in the life
Are you passionate about driving innovation towards a technology you believe in and want to build? Join this session to explore the role of a Customer Solutions Manager (CSM) . As CSMs at AWS, we embrace our differences and truly believe everyone has a unique skill set that can help build the future of technology for our customers. Come join me to learn how you can become a builder.
About the team
The Emerging Talent team within AWS Industries and Strategic Accounts develops the next generation of field-ready talent (Solutions Architects, Customer Solutions Managers, and sales professionals) who work with some of the largest, most influential customers across a variety of industries. We take a cohort-based approach to talent development and provide new builders the resources (education, mentorship, job shadow opportunities) to thrive in a customer-facing role.
BASIC QUALIFICATIONS
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)
- Experience developing and delivering presentations to large and diverse audiences
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Technical depth in one or more areas: cloud migrations, application modernization, data & analytics, infrastructure optimization, security & compliance, or AI/ML/Gen AI/Agentic
- Strong written and verbal communication skills with the ability to translate complex technical concepts into executive-level narratives
- Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact
- Experience managing a portfolio of complex, high-value workloads across industry verticals
- Currently in the process of obtaining, a bachelor's degree or above in computer science, computer engineering, or related technical field with a conferral date between December 2027 and September 2028
- Must be 18 or older
PREFERRED QUALIFICATIONS
- Experience implementing a cloud-based technology solution in a school project or while working for a company
- Track record of building trusted advisor relationships with external customers, resulting in measurable business outcomes (revenue growth, workload expansion, executive sponsorship)
- AWS Associate-level certification(s) or above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Seattle, WA, USA - 103,275.00 USD Annually
DESCRIPTION
AWS Emerging Talent Program – Customer Solutions Manager intern.
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Program Overview:
Our program offers a 3-month mentorship where you will:
- Learn how to drive technical solutions on the AWS Cloud in collaboration with the AWS Solution Architect team
- Understand how to engage with customers and deliver value from the AWS engagement and build the trust of our customers
- Develop skills to lead customer engagements and drive technical and business strategy discussions
- Work alongside experienced professionals who will guide your development
- Work on AWS Services and AWS AI Tools to enhance your skills.
Location Details: Seattle, WA
Start Date Details: This is a cohort-based program where everyone is required to start on the same day. The start date is tentatively set for June 21st, 2027.
What You'll Do:
As part of your internship, you may:
- Engage directly on actual business challenges
- Gain hands-on experience building on the AWS cloud
- Apply AWS services and architectural best practices in real-world scenarios
- Develop technical and business acumen through working backwards from actual customer problems
- Work with mentors to build and implement solutions for actual business needs
- Prepare for a role advising AWS's most strategic and influential customers through practical experience
What Sets Our Program Apart:
Unlike other development programs that focus primarily on classroom training, our internship program provides:
- Immediate hands-on experience involving real customer needs
- Direct engagement opportunities throughout your development
- Practical application of your skills in actual business environments
- Real-world problem solving
Key job responsibilities
- Create solutions that address customer business problems and accelerate the adoption of AWS services
- Interface with customer stakeholders, including developers and team leads
- Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams
- Drive business outcomes through technology adoption
- Advise customers on cloud strategy, digital transformation, or Gen AI/Agentic strategy
A day in the life
Are you passionate about driving innovation towards a technology you believe in and want to build? Join this session to explore the role of a Customer Solutions Manager (CSM) . As CSMs at AWS, we embrace our differences and truly believe everyone has a unique skill set that can help build the future of technology for our customers. Come join me to learn how you can become a builder.
About the team
The Emerging Talent team within AWS Industries and Strategic Accounts develops the next generation of field-ready talent (Solutions Architects, Customer Solutions Managers, and sales professionals) who work with some of the largest, most influential customers across a variety of industries. We take a cohort-based approach to talent development and provide new builders the resources (education, mentorship, job shadow opportunities) to thrive in a customer-facing role.
BASIC QUALIFICATIONS
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)
- Experience developing and delivering presentations to large and diverse audiences
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Technical depth in one or more areas: cloud migrations, application modernization, data & analytics, infrastructure optimization, security & compliance, or AI/ML/Gen AI/Agentic
- Strong written and verbal communication skills with the ability to translate complex technical concepts into executive-level narratives
- Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact
- Experience managing a portfolio of complex, high-value workloads across industry verticals
- Currently in the process of obtaining, a bachelor's degree or above in computer science, computer engineering, or related technical field with a conferral date between December 2027 and September 2028
- Must be 18 or older
PREFERRED QUALIFICATIONS
- Experience implementing a cloud-based technology solution in a school project or while working for a company
- Track record of building trusted advisor relationships with external customers, resulting in measurable business outcomes (revenue growth, workload expansion, executive sponsorship)
- AWS Associate-level certification(s) or above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Seattle, WA, USA - 103,275.00 USD Annually
Customer Solutions Manager Jobs by Experience Level
Top Cities Hiring Customer Solutions Managers
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Find JobsCustomer Solutions Manager Job Market
Who's Hiring
- Amazon Web Services41
- Google26
- Fastly9
- Amazon9
- Spectrum6
Top Industries Hiring
- Technology & Software22
- Cybersecurity7
- Electronics & Hardware2
- Distribution & Wholesale2
- Retail1
What Employers Look For
The qualifications that appear most often in customer solutions manager jobs.
- 3 to 5 years of experience in customer success, account management, or solutions consulting
- Proven ability to manage post-sale relationships and drive product adoption
- Experience with CRM platforms and customer success software
- Strong written and verbal communication skills for executive-level client interactions
- Ability to collaborate cross-functionally with sales, product, and engineering teams
- Bachelor's degree in business, communications, or a related field
Tips for Your Customer Solutions Manager Job Search
Quantify retention and expansion outcomes
Hiring managers for customer solutions manager roles want to see numbers tied to renewal rates, upsell revenue, or churn reduction. Pull specific outcomes from your current role and lead your resume bullets with those results, not just your daily responsibilities.
Tailor your resume to the product type
A customer solutions manager at a SaaS company and one at a hardware or services firm face different challenges. Read the job description carefully and mirror the product language so your resume reflects the exact context the employer operates in.
Apply early to roles that fit
Migrate Mate lists customer solutions manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies mid-growth not enterprise giants
Mid-stage companies hiring their first or second customer solutions manager give you broader scope and faster visibility. Search by company size and stage so you're applying where the role has real ownership rather than being one of dozens.
Prepare a client escalation story for interviews
Interviewers almost always ask how you've handled a difficult customer situation. Prepare a specific story that shows how you diagnosed the problem, aligned internal teams, and kept the relationship intact, with a clear outcome you can state plainly.
Negotiate scope before you negotiate compensation
In customer solutions manager offers, the account portfolio size and internal support structure matter as much as base pay. Ask directly how many accounts you'd own, what your escalation path looks like, and what tools the team uses before you accept.
Customer Solutions Manager Jobs: Frequently Asked Questions
Which companies are hiring the most customer solutions managers?
Amazon Web Services, Google, and Fastly are hiring the most customer solutions managers right now, with openings concentrated in California, New York, and Texas, based on current listings on Migrate Mate as of September 2026. Demand is strongest at software, telecommunications, and financial services companies scaling their post-sale teams.
How many customer solutions manager jobs are remote?
About 72% of customer solutions manager openings are fully remote or hybrid as of September 2026, reflecting the role's reliance on digital communication tools rather than on-site presence. Sub-specializations in technical onboarding and enterprise account management tend to have the highest share of remote and hybrid arrangements.
How do you become a customer solutions manager?
Most customer solutions managers start in a customer-facing role such as customer support, inside sales, or implementation specialist, then move into account management or customer success. Building familiarity with the product lifecycle, developing skills in stakeholder communication, and demonstrating ownership of client outcomes are the clearest paths to landing the manager title.
Can you get a customer solutions manager job with little experience?
Yes, especially at companies that promote internally from support or implementation teams. Focus your application on transferable skills like problem-solving under pressure, cross-functional coordination, and any measurable client outcomes you've owned. Associate or junior-level customer solutions manager roles are real entry points, and framing your experience around client impact rather than tenure makes a meaningful difference.
What does the customer solutions manager interview process look like?
The process typically starts with a recruiter screen focused on your background and the company's product, followed by a hiring manager conversation that goes deeper on how you handle client relationships and internal escalations. Later rounds often include a panel with sales or product team members and a case study or role-play exercise simulating a difficult customer scenario.
Where can I find and apply to customer solutions manager jobs?
You can find and apply to customer solutions manager jobs on Migrate Mate, which lists current openings from companies across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits.
See All 245+ Customer Solutions Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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