Remote Customer Solutions Manager Jobs
Remote customer solutions manager jobs are open across the U.S. in software, cloud services, financial technology, and enterprise SaaS, where distributed customer teams are the norm rather than the exception. Companies hiring remotely right now include Fastly, Genesys, and IGS, from early-career associate roles to senior-level positions owning strategic accounts. See the openings below and apply to the ones that match your experience.
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Showing 5 of 33+ Remote Customer Solutions Manager jobs
Tech Sales Support Mgr. (Pre-Sales Solutions Consultant/Operational Risk Management) – REMOTE (NA) R0060222 | Enablon NA Corp - CPESG/ORM – North America
About the Role
Enablon is looking for a Tech Sales Support Mgr. (Pre-Sales Solutions Consultant/Operational Risk Management) to join our North American Solution Engineering team. You will act as a trusted advisor to some of the world’s largest industrial organisations, helping them modernise how high-risk work is planned, authorised, executed and controlled. This is a discovery-led, customer-facing role where domain credibility matters as much as product fluency.
Division/BU About Us: https://www.wolterskluwer.com/en/about-us/organization | https://www.linkedin.com/company/wolters-kluwer/
Regular customer travel across North America
Must be legally authorized to work in the United States or Canada without employer sponsorship, now or in the future.
Required Job Qualifications (3yrs minimum in role/title + 3rys Operational Risk Management Industry)
What you will bring
- Strong practical COW/ORM expertise gained in an owner-operator, industrial consultancy or enterprise software environment.
- Experience in a high-hazard industry such as Oil & Gas, Energy, Chemicals, Mining, Utilities or Manufacturing.
- Excellent discovery, facilitation and customer-facing communication skills; comfortable with frontline users and executive stakeholders.
- Enterprise software / SaaS Presales experience or an equivalent practitioner/consulting background with strong commercial capability.
- Working knowledge of integrations, mobile/field technology and enterprise IT context; willingness to travel for strategic customer engagements.
Responsibilities
What you will do
- Lead discovery with Operations, HSE, Process Safety, Digital and IT stakeholders and translate real operating problems into a credible solution strategy.
- Own the technical/domain win across strategic ORM/COW opportunities: tailored demos, workshops, POCs, RFPs and executive conversations.
- Work across ePTW/COW, work risk assessment, Isolation/LOTO, SIMOPS, Field Operations/mobile and adjacent operational-risk use cases.
- Partner with Sales on qualification and win strategy, with Product/BPT on recurring field gaps, and with Services on implementation-ready handover.
- Help build the North American ORM market story, customer proof points and Sales/BDR enablement.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. https://www.wolterskluwerbenefitsguide.com/welcome/
Company Overview
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
This role is eligible for Commission.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Tech Sales Support Mgr. (Pre-Sales Solutions Consultant/Operational Risk Management) – REMOTE (NA) R0060222 | Enablon NA Corp - CPESG/ORM – North America
About the Role
Enablon is looking for a Tech Sales Support Mgr. (Pre-Sales Solutions Consultant/Operational Risk Management) to join our North American Solution Engineering team. You will act as a trusted advisor to some of the world’s largest industrial organisations, helping them modernise how high-risk work is planned, authorised, executed and controlled. This is a discovery-led, customer-facing role where domain credibility matters as much as product fluency.
Division/BU About Us: https://www.wolterskluwer.com/en/about-us/organization | https://www.linkedin.com/company/wolters-kluwer/
Regular customer travel across North America
Must be legally authorized to work in the United States or Canada without employer sponsorship, now or in the future.
Required Job Qualifications (3yrs minimum in role/title + 3rys Operational Risk Management Industry)
What you will bring
- Strong practical COW/ORM expertise gained in an owner-operator, industrial consultancy or enterprise software environment.
- Experience in a high-hazard industry such as Oil & Gas, Energy, Chemicals, Mining, Utilities or Manufacturing.
- Excellent discovery, facilitation and customer-facing communication skills; comfortable with frontline users and executive stakeholders.
- Enterprise software / SaaS Presales experience or an equivalent practitioner/consulting background with strong commercial capability.
- Working knowledge of integrations, mobile/field technology and enterprise IT context; willingness to travel for strategic customer engagements.
Responsibilities
What you will do
- Lead discovery with Operations, HSE, Process Safety, Digital and IT stakeholders and translate real operating problems into a credible solution strategy.
- Own the technical/domain win across strategic ORM/COW opportunities: tailored demos, workshops, POCs, RFPs and executive conversations.
- Work across ePTW/COW, work risk assessment, Isolation/LOTO, SIMOPS, Field Operations/mobile and adjacent operational-risk use cases.
- Partner with Sales on qualification and win strategy, with Product/BPT on recurring field gaps, and with Services on implementation-ready handover.
- Help build the North American ORM market story, customer proof points and Sales/BDR enablement.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. https://www.wolterskluwerbenefitsguide.com/welcome/
Company Overview
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
This role is eligible for Commission.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
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Who's Hiring
Top Industries Hiring
- Technology & Software10
- Cybersecurity7
- Fintech1
- Marketing & Advertising1
What Employers Look For
The qualifications that appear most often in remote customer solutions manager jobs.
- 3 to 5 years of experience in customer success, account management, or solutions consulting
- Proven ability to manage post-sale relationships and drive product adoption
- Experience with CRM platforms and customer success software
- Strong written and verbal communication skills for executive-level client interactions
- Ability to collaborate cross-functionally with sales, product, and engineering teams
- Bachelor's degree in business, communications, or a related field
Tips for Your Remote Customer Solutions Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer solutions manager openings from across the U.S. in one place. Check regularly and apply directly to roles that match your background, since competitive remote postings fill fast once they get traction.
Prove your async communication upfront
Remote hiring teams evaluate your written communication before you reach an interview. Write your cover message clearly and concisely, mirror the tone of the job posting, and respond to any outreach promptly. Sloppy async communication signals a remote work risk.
Name the remote tools you already use
Remote customer solutions managers work daily in tools like Salesforce, HubSpot, Zendesk, Slack, and Zoom. Call these out explicitly in your resume and interviews so hiring managers don't have to guess whether you can operate in a fully distributed environment.
Highlight independent problem-solving examples
Remote employers want proof you can diagnose and resolve client issues without escalating to a manager in the same room. Prepare two or three specific examples of problems you owned and resolved end-to-end, framing each around the outcome you delivered for the customer.
Remote Customer Solutions Manager Jobs: Frequently Asked Questions
How do I get a remote customer solutions manager job?
Target remote-first software and SaaS companies, where customer solutions managers work entirely through digital channels and distributed teams are standard. Remote employers screen hard for written communication and self-direction, so your application and async follow-up carry real weight. Demonstrating CRM fluency, comfort with video calls and async tools, and a history of managing client relationships without in-person contact gives you a clear edge.
Which companies hire remote customer solutions managers?
Remote customer solutions manager roles are posted by Fastly, Genesys, and IGS and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies, cloud platforms, and enterprise technology firms make up the largest share of hiring, reflecting how naturally customer solutions work translates to distributed team structures.
Can you get a remote customer solutions manager job with no experience?
Yes, but remote entry roles are harder to land because employers expect you to manage client relationships and troubleshoot issues independently from day one. SaaS startups and smaller remote-first companies are your best entry point. Showing strong written communication, familiarity with CRM tools, and any customer-facing work, even outside a formal customer solutions title, opens doors in lieu of direct experience.
Do you need a degree for remote customer solutions manager jobs?
Not always. Many remote employers care more about demonstrated results in customer retention, technical fluency, and the ability to manage accounts without supervision than about a specific credential. A proven history of solving client problems, strong product knowledge, and clear async communication skills can substitute for a degree, particularly at remote-first and growth-stage technology companies.
Which industries hire the most remote customer solutions managers?
The sectors hiring the most remote customer solutions managers are Technology & Software, Cybersecurity, and Fintech, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed customer-facing teams because their products and services are delivered digitally, making the customer solutions manager role fully executable without a physical office.
See All 33 Remote Customer Solutions Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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