Remote Customer Solutions Manager Jobs
Remote customer solutions manager jobs are open across the U.S. in software, cloud services, financial technology, and enterprise SaaS, where distributed customer teams are the norm rather than the exception. Companies hiring remotely right now include Fastly, Equifax, and Zuora, from early-career associate roles to senior-level positions owning strategic accounts. See the openings below and apply to the ones that match your experience.
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Showing 5 of 33+ Remote Customer Solutions Manager jobs
- VP, Customer Strategy & Solutions
Remote, United States
$200k – $240k base salary + Bonus + Equity
The Company:
Storm3’s client is a HealthTech company using AI to help health plans and provider organizations improve member engagement, quality outcomes, and operational performance. Operating across Medicare Advantage, Population Health, and Value-Based Care, they’ve built a platform that helps organizations identify which members need intervention, when outreach should happen, and what actions are most likely to drive results.
The business has reached the stage where customer relationships are becoming increasingly strategic. They need someone who can sit in a room with payer executives, understand the commercial and operational challenges they’re facing, and connect those challenges to measurable outcomes through technology and services.
The Role:
The person who succeeds here will be comfortable operating in the space between strategy consulting, payer operations, enterprise sales, and executive relationship management. You’ll be expected to engage senior healthcare leaders on topics ranging from Stars performance and member experience to care management, population health strategy, and growth initiatives. Then you’ll translate those conversations into solutions that create value for both the customer and the business.
The role reports directly to the CEO and carries significant visibility across the organization. You’ll have real influence over customer strategy, commercial growth, product direction, and expansion opportunities.
Qualifications:
- Deep knowledge of Medicare Advantage, Stars, Quality Programs, Member Experience, Care Management, Population Health, and Value-Based Care.
- Experience working with or within payer organizations and a strong understanding of health plan operations.
- Proven ability to lead consultative customer engagements and develop strategic recommendations.
- Strong commercial acumen with experience driving customer growth, retention, and account expansion.
Responsibilities:
- Partner with commercial leadership on strategic payer opportunities.
- Lead executive discovery sessions to uncover business priorities, operational challenges, and growth opportunities.
- Develop solution strategies and ROI frameworks that demonstrate measurable business value.
- Build trusted relationships with senior leaders across Medicare, Population Health, Clinical Operations, Digital Health, and Technology teams.
- Conduct executive business reviews and value-realization discussions.
- Identify expansion opportunities within existing customer accounts.
- Support enterprise sales cycles through healthcare domain expertise and consultative problem-solving.
Benefits:
$200k – $240k base salary
Performance-based bonus
Equity
Benefits
Interested in applying? for a confidential chat – mohamed.salah@storm3.com
Storm3 is a HealthTech recruitment firm with clients across London, Europe and North America. To discuss open opportunities or career options, please visit our website www.storm3.com and follow the Storm3 LinkedIn page for the latest jobs and intel.
- VP, Customer Strategy & Solutions
Remote, United States
$200k – $240k base salary + Bonus + Equity
The Company:
Storm3’s client is a HealthTech company using AI to help health plans and provider organizations improve member engagement, quality outcomes, and operational performance. Operating across Medicare Advantage, Population Health, and Value-Based Care, they’ve built a platform that helps organizations identify which members need intervention, when outreach should happen, and what actions are most likely to drive results.
The business has reached the stage where customer relationships are becoming increasingly strategic. They need someone who can sit in a room with payer executives, understand the commercial and operational challenges they’re facing, and connect those challenges to measurable outcomes through technology and services.
The Role:
The person who succeeds here will be comfortable operating in the space between strategy consulting, payer operations, enterprise sales, and executive relationship management. You’ll be expected to engage senior healthcare leaders on topics ranging from Stars performance and member experience to care management, population health strategy, and growth initiatives. Then you’ll translate those conversations into solutions that create value for both the customer and the business.
The role reports directly to the CEO and carries significant visibility across the organization. You’ll have real influence over customer strategy, commercial growth, product direction, and expansion opportunities.
Qualifications:
- Deep knowledge of Medicare Advantage, Stars, Quality Programs, Member Experience, Care Management, Population Health, and Value-Based Care.
- Experience working with or within payer organizations and a strong understanding of health plan operations.
- Proven ability to lead consultative customer engagements and develop strategic recommendations.
- Strong commercial acumen with experience driving customer growth, retention, and account expansion.
Responsibilities:
- Partner with commercial leadership on strategic payer opportunities.
- Lead executive discovery sessions to uncover business priorities, operational challenges, and growth opportunities.
- Develop solution strategies and ROI frameworks that demonstrate measurable business value.
- Build trusted relationships with senior leaders across Medicare, Population Health, Clinical Operations, Digital Health, and Technology teams.
- Conduct executive business reviews and value-realization discussions.
- Identify expansion opportunities within existing customer accounts.
- Support enterprise sales cycles through healthcare domain expertise and consultative problem-solving.
Benefits:
$200k – $240k base salary
Performance-based bonus
Equity
Benefits
Interested in applying? for a confidential chat – mohamed.salah@storm3.com
Storm3 is a HealthTech recruitment firm with clients across London, Europe and North America. To discuss open opportunities or career options, please visit our website www.storm3.com and follow the Storm3 LinkedIn page for the latest jobs and intel.
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Who's Hiring
Top Industries Hiring
- Technology & Software12
- Cybersecurity7
- Fintech1
- Marketing & Advertising1
What Employers Look For
The qualifications that appear most often in remote customer solutions manager jobs.
- 3 to 5 years of experience in customer success, account management, or solutions consulting
- Proven ability to manage post-sale relationships and drive product adoption
- Experience with CRM platforms and customer success software
- Strong written and verbal communication skills for executive-level client interactions
- Ability to collaborate cross-functionally with sales, product, and engineering teams
- Bachelor's degree in business, communications, or a related field
Tips for Your Remote Customer Solutions Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer solutions manager openings from across the U.S. in one place. Check regularly and apply directly to roles that match your background, since competitive remote postings fill fast once they get traction.
Prove your async communication upfront
Remote hiring teams evaluate your written communication before you reach an interview. Write your cover message clearly and concisely, mirror the tone of the job posting, and respond to any outreach promptly. Sloppy async communication signals a remote work risk.
Name the remote tools you already use
Remote customer solutions managers work daily in tools like Salesforce, HubSpot, Zendesk, Slack, and Zoom. Call these out explicitly in your resume and interviews so hiring managers don't have to guess whether you can operate in a fully distributed environment.
Highlight independent problem-solving examples
Remote employers want proof you can diagnose and resolve client issues without escalating to a manager in the same room. Prepare two or three specific examples of problems you owned and resolved end-to-end, framing each around the outcome you delivered for the customer.
Remote Customer Solutions Manager Jobs: Frequently Asked Questions
How do I get a remote customer solutions manager job?
Target remote-first software and SaaS companies, where customer solutions managers work entirely through digital channels and distributed teams are standard. Remote employers screen hard for written communication and self-direction, so your application and async follow-up carry real weight. Demonstrating CRM fluency, comfort with video calls and async tools, and a history of managing client relationships without in-person contact gives you a clear edge.
Which companies hire remote customer solutions managers?
Remote customer solutions manager roles are posted by Fastly, Equifax, and Zuora and others right now, based on current remote listings on Migrate Mate as of September 2026. Remote-first software companies, cloud platforms, and enterprise technology firms make up the largest share of hiring, reflecting how naturally customer solutions work translates to distributed team structures.
Can you get a remote customer solutions manager job with no experience?
Yes, but remote entry roles are harder to land because employers expect you to manage client relationships and troubleshoot issues independently from day one. SaaS startups and smaller remote-first companies are your best entry point. Showing strong written communication, familiarity with CRM tools, and any customer-facing work, even outside a formal customer solutions title, opens doors in lieu of direct experience.
Do you need a degree for remote customer solutions manager jobs?
Not always. Many remote employers care more about demonstrated results in customer retention, technical fluency, and the ability to manage accounts without supervision than about a specific credential. A proven history of solving client problems, strong product knowledge, and clear async communication skills can substitute for a degree, particularly at remote-first and growth-stage technology companies.
Which industries hire the most remote customer solutions managers?
The sectors hiring the most remote customer solutions managers are Technology & Software, Cybersecurity, and Fintech, based on current remote listings on Migrate Mate as of September 2026. These industries rely on distributed customer-facing teams because their products and services are delivered digitally, making the customer solutions manager role fully executable without a physical office.
See All 33 Remote Customer Solutions Manager Jobs
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