Remote Channel Account Manager Jobs
Remote Channel Account Manager jobs are open across the US at companies hiring remotely, from entry-level roles at remote-first startups to senior roles on large distributed teams, with employers like Motorola Solutions, LATCH, and Sound Agriculture hiring right now. Find a role that fits below and apply directly.
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Showing 5 of 160+ Remote Channel Account Manager jobs
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
As Smarsh continues to scale its global Channel Partner ecosystem, we are evolving from legacy reseller models to a structured, high-performing partner motion. This includes clear role separation across revenue creation, capability building, and revenue protection — ensuring focus, accountability, and scalability across the partner lifecycle.
The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term value realization.
This role is primarily focused on renewals (90% partner renewals / 10% customer renewals in 2026) and acts as the quarterback of the renewal process, leading structured execution across the renewal lifecycle.
The PSM operates as a retention and adoption-focused partner to the business, working closely with Channel Account Managers (CAMs) and Partner Enablement Managers (PEMs) to ensure clarity of ownership and disciplined execution. The role is operationally rigorous and data-driven, with a strong emphasis on forecasting, governance, and risk mitigation.
How will you contribute?
Renewal Ownership & Revenue Protection
Own the end-to-end renewal process for partner-managed recurring revenue (base ARR), ensuring high retention and predictable outcomes.
- Lead renewal orchestration and execution, including 120-day pre-renewal planning cycles
- Build and maintain accurate renewal forecasts and risk visibility
- Ensure on-time renewal completion and revenue protection
- Manage self-provisioning partner book of business
- Drive structured renewal governance and accountability across stakeholders
Partner Health & Risk Management
Establish proactive partner health management to identify and mitigate churn risk.
- Define and operationalize partner health scoring frameworks
- Monitor adoption, usage, and value realization signals
- Identify early indicators of risk and execute mitigation strategies
- Lead QBR cadence and governance processes to maintain partner alignment
Partner Engagement & Value Realization
Act as a trusted advisor to partners, ensuring they achieve measurable value from Smarsh solutions.
- Drive adoption strategies and success plans aligned to partner outcomes
- Support legacy agreement transitions and contract normalization
- Lead escalation management and coordinate internal resources to resolve issues
- Ensure consistent engagement across the partner lifecycle, particularly approaching renewal
Cross-Functional Alignment
Operate as a central coordination point across Channel functions.
- Partner with Channel Account Managers on expansion signals, pricing alignment, and commercial strategy
- Collaborate with Partner Enablement Manager to ensure enablement readiness and product adoption
- Engage Channel Account Manager when expansion opportunities, pricing changes, or competitive risks arise
- Maintain clear role boundaries to support the broader channel operating model
Role Scope & Boundaries
Owns:
- Renewal orchestration and forecasting (base ARR)
- Partner health, risk identification, and retention strategy
- Governance processes and QBR coordination
- Adoption and value realization
Does Not Own:
- Net new partner acquisition
- Expansion quota or pipeline generation
- Heavy commercial negotiation
- Partner onboarding or training delivery
This role is focused on revenue protection, not revenue creation.
What will you bring?
Retention & Operational Excellence
- Proven experience managing renewals, retention, and recurring revenue models
- Strong forecasting discipline with the ability to manage risk and ambiguity
- Structured operator with a process-driven mindset
Partner & Customer Success Leadership
- Experience working within partner channel ecosystems
- Ability to build trust and influence partner stakeholders at multiple levels
- Strong focus on value realization and adoption strategy
Cross-Functional Collaboration
- Experience working in matrixed environments across Sales, Operations, and Enablement
- Ability to navigate role boundaries and drive aligned execution
- Strong communication and stakeholder management skills
Core Qualifications
- 5+ years' experience in Partner Success, Customer Success, Account Management or similar roles working within channel partner ecosystems
- Strong knowledge and experience with the partner renewal processes, forecasting, and retention strategies
- Experience with CRM platforms (e.g., Salesforce) and data-driven decision making
- Analytical, structured, and execution-focused
The above base salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus or variable program will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
As Smarsh continues to scale its global Channel Partner ecosystem, we are evolving from legacy reseller models to a structured, high-performing partner motion. This includes clear role separation across revenue creation, capability building, and revenue protection — ensuring focus, accountability, and scalability across the partner lifecycle.
The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term value realization.
This role is primarily focused on renewals (90% partner renewals / 10% customer renewals in 2026) and acts as the quarterback of the renewal process, leading structured execution across the renewal lifecycle.
The PSM operates as a retention and adoption-focused partner to the business, working closely with Channel Account Managers (CAMs) and Partner Enablement Managers (PEMs) to ensure clarity of ownership and disciplined execution. The role is operationally rigorous and data-driven, with a strong emphasis on forecasting, governance, and risk mitigation.
How will you contribute?
Renewal Ownership & Revenue Protection
Own the end-to-end renewal process for partner-managed recurring revenue (base ARR), ensuring high retention and predictable outcomes.
- Lead renewal orchestration and execution, including 120-day pre-renewal planning cycles
- Build and maintain accurate renewal forecasts and risk visibility
- Ensure on-time renewal completion and revenue protection
- Manage self-provisioning partner book of business
- Drive structured renewal governance and accountability across stakeholders
Partner Health & Risk Management
Establish proactive partner health management to identify and mitigate churn risk.
- Define and operationalize partner health scoring frameworks
- Monitor adoption, usage, and value realization signals
- Identify early indicators of risk and execute mitigation strategies
- Lead QBR cadence and governance processes to maintain partner alignment
Partner Engagement & Value Realization
Act as a trusted advisor to partners, ensuring they achieve measurable value from Smarsh solutions.
- Drive adoption strategies and success plans aligned to partner outcomes
- Support legacy agreement transitions and contract normalization
- Lead escalation management and coordinate internal resources to resolve issues
- Ensure consistent engagement across the partner lifecycle, particularly approaching renewal
Cross-Functional Alignment
Operate as a central coordination point across Channel functions.
- Partner with Channel Account Managers on expansion signals, pricing alignment, and commercial strategy
- Collaborate with Partner Enablement Manager to ensure enablement readiness and product adoption
- Engage Channel Account Manager when expansion opportunities, pricing changes, or competitive risks arise
- Maintain clear role boundaries to support the broader channel operating model
Role Scope & Boundaries
Owns:
- Renewal orchestration and forecasting (base ARR)
- Partner health, risk identification, and retention strategy
- Governance processes and QBR coordination
- Adoption and value realization
Does Not Own:
- Net new partner acquisition
- Expansion quota or pipeline generation
- Heavy commercial negotiation
- Partner onboarding or training delivery
This role is focused on revenue protection, not revenue creation.
What will you bring?
Retention & Operational Excellence
- Proven experience managing renewals, retention, and recurring revenue models
- Strong forecasting discipline with the ability to manage risk and ambiguity
- Structured operator with a process-driven mindset
Partner & Customer Success Leadership
- Experience working within partner channel ecosystems
- Ability to build trust and influence partner stakeholders at multiple levels
- Strong focus on value realization and adoption strategy
Cross-Functional Collaboration
- Experience working in matrixed environments across Sales, Operations, and Enablement
- Ability to navigate role boundaries and drive aligned execution
- Strong communication and stakeholder management skills
Core Qualifications
- 5+ years' experience in Partner Success, Customer Success, Account Management or similar roles working within channel partner ecosystems
- Strong knowledge and experience with the partner renewal processes, forecasting, and retention strategies
- Experience with CRM platforms (e.g., Salesforce) and data-driven decision making
- Analytical, structured, and execution-focused
The above base salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus or variable program will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
See All 160+ Remote Channel Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Channel Account Manager Job Market
Who's Hiring
- Motorola Solutions9
- LATCH6
- Sound Agriculture6
- Tenable5
- Rippling5
Top Industries Hiring
- Technology & Software32
- Manufacturing20
- Electronics & Hardware9
- Biotechnology & Pharmaceuticals6
- Consulting & Professional Services6
What Employers Look For
The qualifications that appear most often in remote channel account manager jobs.
- 3 to 5 years of experience managing channel partners, resellers, or distributors
- Demonstrated ability to build and execute joint business plans with partners
- Proficiency with CRM platforms such as Salesforce for pipeline and partner tracking
- Experience with partner portals, deal registration systems, and MDF program management
- Bachelor's degree in business, marketing, or a related field
- Familiarity with channel sales models including VAR, MSP, and distribution
Tips for Your Remote Channel Account Manager Job Search
Quantify partner revenue in your resume
Channel account manager roles are measured by partner-sourced pipeline and revenue growth, so your resume needs numbers. Replace vague phrases like 'managed partner relationships' with specific outcomes, percentage growth in channel revenue, number of partners onboarded, or deal registration volume you influenced.
Certify on the vendor platforms that matter
Hiring managers scan resumes for certifications tied to the vendors they sell through. Salesforce, AWS, Microsoft, and Cisco all offer partner or sales credentials. Earning even one relevant certification signals you understand the ecosystem before your first interview.
Target openings by partner tier and channel model
Not every channel account manager role is the same, some focus on value-added resellers, others on managed service providers or distributors. Filter your search by the partner model you know best, since interviewers will probe your experience with that specific go-to-market motion.
Apply early to roles that fit
Migrate Mate lists channel account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a partner business review walkthrough
Many channel account manager interviews include a role-play or case study around running a quarterly business review with a partner. Prepare a concise QBR structure covering pipeline status, marketing development funds usage, and joint action items, interviewers want proof you can drive a partner to revenue.
Negotiate on-target earnings, not base alone
Channel account manager compensation is heavily commission-weighted, so your negotiation should focus on the commission plan structure, quota attainment rates across the team, and accelerators above quota, not just base pay. Ask to see plan documentation before you accept any offer.
Remote Channel Account Manager Jobs: Frequently Asked Questions
How do I get a remote channel account manager job?
Target companies that already run distributed teams, since they hire remotely by default and know how to onboard someone they never meet in person. Remote channel account manager employers screen hard for self-direction and clear written communication on top of the core skills, so show evidence you can own work without someone over your shoulder. Apply to the openings above that match your experience.
Which companies hire remote channel account managers?
Remote channel account manager roles are posted by Motorola Solutions, LATCH, and Sound Agriculture and others right now, based on current remote listings on Migrate Mate as of June 2026. Remote-first firms and large companies running distributed teams post the most remote channel account manager roles.
Can you get a remote channel account manager job with no experience?
Yes, but it is harder than an on-site role, because remote work expects you to operate independently from the start. Entry-level remote channel account manager openings do exist, especially at remote-first companies, and a portfolio of real work helps more than a long resume. Applying broadly to the roles that fit improves your odds.
Do you need a degree for remote channel account manager jobs?
Not always. Many employers hire remote channel account managers on demonstrated skills and prior work rather than a specific degree, though some larger companies still prefer one. Showing relevant results matters more than a credential for most remote channel account manager roles.
Which industries hire the most remote channel account managers?
Most remote channel account manager openings sit in Technology & Software, Manufacturing, and Electronics & Hardware, per current remote listings on Migrate Mate as of June 2026. These sectors run distributed teams and hire channel account managers remotely most consistently.
See All 160+ Remote Channel Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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