Customer Success Analyst Internships
Customer success analyst internships give university students, recent graduates, and early-career switchers hands-on project experience, mentorship from working customer success analysts, and, at many employers, a path toward a full-time offer. Openings are concentrated in Technology & Software, with SAP, Deltek, and Oracle among the employers posting roles now.
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You’ll learn from mentors, work alongside industry professionals, and build your optical engineering and communication skills through hands-on projects. Along the way, you’ll contribute tutorials, example models, and support resources that customers can put to use.
This is a full-time, three-month internship (40 hours per week), with a start date as early as May 2027. The internship can be remote.
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Help turn optical engineering know-how into practical resources for customers. Your projects will include:
- Creating Knowledge Articles, training tutorials, and learning materials that make technical concepts easier to understand
- Building example models and technical examples that help customers put concepts into practice
- Exploring how AI-driven workflows and reusable skills could help us create content more efficiently and share technical knowledge more effectively, where appropriate
- Improving existing support materials and libraries to keep customer resources useful and up to date
What you’ll bring:
- At least one semester of academic or professional experience modeling, analyzing, and designing optical systems using commercial design software
- At least one semester of experience with CODE V, LightTools, LucidShape, or RSoft Photonic Device Tools
- A solid understanding of optical science fundamentals
- Excellent written and verbal communication skills
- Ability to explain technical information clearly to colleagues and customers
- Ability to manage multiple projects and work both independently and as part of a team
- Currently pursuing a bachelor’s, master’s, or doctoral degree in Optics, Optical Sciences, or a related technical discipline
Helpful extras—not requirements. Experience in any of these areas is a plus:
- Writing CODE V Macro-PLUS macros
- Writing LightTools COM macros
- MATLAB or Python
- Video production
- Microsoft COM programming
- Microsoft Visual Studio
- Other procedural or object-oriented programming languages
The level of role will be based on applicable experience, education and skills; most offers will be between the minimum and midpoint of the salary range listed below.
California, Pasadena, Sacramento Pay Range MIN $37.10 to MAX $39.95
Note, for other locations, pay ranges vary by region.
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
You’ll learn from mentors, work alongside industry professionals, and build your optical engineering and communication skills through hands-on projects. Along the way, you’ll contribute tutorials, example models, and support resources that customers can put to use.
This is a full-time, three-month internship (40 hours per week), with a start date as early as May 2027. The internship can be remote.
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Help turn optical engineering know-how into practical resources for customers. Your projects will include:
- Creating Knowledge Articles, training tutorials, and learning materials that make technical concepts easier to understand
- Building example models and technical examples that help customers put concepts into practice
- Exploring how AI-driven workflows and reusable skills could help us create content more efficiently and share technical knowledge more effectively, where appropriate
- Improving existing support materials and libraries to keep customer resources useful and up to date
What you’ll bring:
- At least one semester of academic or professional experience modeling, analyzing, and designing optical systems using commercial design software
- At least one semester of experience with CODE V, LightTools, LucidShape, or RSoft Photonic Device Tools
- A solid understanding of optical science fundamentals
- Excellent written and verbal communication skills
- Ability to explain technical information clearly to colleagues and customers
- Ability to manage multiple projects and work both independently and as part of a team
- Currently pursuing a bachelor’s, master’s, or doctoral degree in Optics, Optical Sciences, or a related technical discipline
Helpful extras—not requirements. Experience in any of these areas is a plus:
- Writing CODE V Macro-PLUS macros
- Writing LightTools COM macros
- MATLAB or Python
- Video production
- Microsoft COM programming
- Microsoft Visual Studio
- Other procedural or object-oriented programming languages
The level of role will be based on applicable experience, education and skills; most offers will be between the minimum and midpoint of the salary range listed below.
California, Pasadena, Sacramento Pay Range MIN $37.10 to MAX $39.95
Note, for other locations, pay ranges vary by region.
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Customer Success Analyst Internship Market
Who's Hiring
Top Industries Hiring
- Technology & Software
Tips for Your Customer Success Analyst Internship Search
Apply earlier than you think necessary
Large employers recruit summer customer success analyst interns the preceding fall, often closing cohorts before spring semester begins. Smaller companies and co-op programs post closer to their start dates, so openings appear year-round. Check listings in September and October for summer roles, and revisit monthly for rolling positions.
Build proof without a work history
Hiring teams know intern candidates have limited experience, so give them something to assess. For customer success analyst roles, that means documented case studies, churn or retention analyses, or customer journey maps with the tools you used clearly listed. A linked project portfolio converts your coursework into evidence a recruiter can actually evaluate.
Work your campus network and apply directly at the same time
Campus fairs surface structured programs tied to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Applying directly to companies running smaller cohorts alongside your campus activity widens the pool you reach and reduces your dependence on any single channel.
Practice the customer success analyst intern screen before you apply
Customer success analyst intern interviews typically involve a case conversation, a customer scenario walkthrough, or a data interpretation exercise. Practice out loud, explaining your reasoning as you go, since interviewers weigh how you think as much as the final answer. Recording yourself once helps catch filler words and unclear logic before the real screen.
Target structured internship programs at larger companies
Many larger employers run cohort-based customer success or customer experience associate programs designed to train people new to the field. These programs recruit early, fill fast, and often come with dedicated mentorship and project assignments. Identify which companies offer them and apply in the first wave, not after the deadline approaches.
Set your work-type filter before you start
On-site roles are 18% of the customer success analyst internships listed here. Decide what you can realistically commit to before you start sorting through listings. Filtering by location and work type upfront means you spend your time on roles you can actually take, not ones you'll rule out after reading the full description.
Customer Success Analyst Internships: Frequently Asked Questions
How do I get a customer success analyst internship?
Lead with coursework, personal projects, and a portfolio rather than work history, hiring teams expect limited experience at the intern level. For customer success analyst candidates, a documented case study, churn analysis, or customer journey map gives recruiters something concrete to assess. Pair direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can a customer success analyst internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. What actually drives it for customer success analyst interns is performance on real work, available headcount on the team, and how early you signal interest in returning. Position for a return offer by delivering on your project scope, but don't count on it when evaluating the opportunity.
When should I apply for customer success analyst internships?
Earlier than most expect. Large employers recruit summer interns the preceding fall, so applications open months before the internship starts. Smaller companies and co-op programs post closer to their actual start dates, which means openings appear year-round. Checking listings regularly gives you the best chance of catching both waves before cohorts fill.
Are customer success analyst internships paid?
Most professional customer success analyst internships in the U.S. are paid. Compensation varies by company size, industry, and location, and listings show it where the employer chooses to disclose it. Unpaid arrangements are uncommon at established companies and are increasingly rare at the professional intern level.
What should a customer success analyst internship resume include?
Lead with projects, not work history. Include two or three complete, documented projects that show the tools you used and what you produced, for customer success analyst candidates, that means linked case studies, churn or retention analyses, or customer journey maps. Add relevant coursework, keep the whole document to one page, and put your strongest project above your education section.
Are there remote customer success analyst internships?
Yes. Remote and hybrid roles make up 82% of the customer success analyst internship listings here, with the rest on-site. Remote cohorts fill fast because they draw applicants from across the country, so apply early and filter by work type to see them before spots close.
Can international students get customer success analyst internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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