Customer Success Engineering Jobs in Seattle, WA
Customer Success Engineering jobs in Seattle are concentrated in South Lake Union, Capitol Hill, and the Eastside corridor, with strong demand from cloud infrastructure, enterprise SaaS, and cybersecurity employers. Companies currently hiring include Amazon, Amazon Web Services, and Saviynt. See the openings below and apply to the ones that match your experience.
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Showing 5 of 36+ Customer Success Engineering jobs
DESCRIPTION
This role can be located in one of the approved office locations listed for the role.
Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.
Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment.
Key job responsibilities
- Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience
- Analyze data trends to identify opportunities and provide actionable recommendations
- Lead promotional planning and execution while ensuring catalog optimization
- Build collaborative relationships with internal teams and vendor partners
- Manage multiple projects while maintaining high operational standards
A day in the life
- Review performance metrics and present recommendations during vendor meetings
- Collaborate with cross-functional teams to resolve operational challenges
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions with category managers
- Support continuous improvement initiatives across the organization
About the team
Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience working with large, complex data sets
- Bachelor's degree
- Experience prioritizing and managing time effectively in dynamic environments
- Knowledge of Excel at an advanced level
- 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising
- Excellent professional written and verbal communication skills
PREFERRED QUALIFICATIONS
- Experience working with multiple groups of stakeholders
- 5+ years of e-commerce or retail industry experience
- Professional experience in Buying, Planning or Merchandising
- Experience with business intelligence tools (Tableau, Salesforce)
- Experience rapidly adapting to change and dealing with ambiguity
- Advanced degree, certifications or equivalent experience
- Data analysis experience including manipulating large datasets from complex systems and interpreting results
- Experience in relationship management
- Excellent professional written and verbal communication skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, New York - 88,000.00 - 154,000.00 USD annually
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
DESCRIPTION
This role can be located in one of the approved office locations listed for the role.
Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.
Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment.
Key job responsibilities
- Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience
- Analyze data trends to identify opportunities and provide actionable recommendations
- Lead promotional planning and execution while ensuring catalog optimization
- Build collaborative relationships with internal teams and vendor partners
- Manage multiple projects while maintaining high operational standards
A day in the life
- Review performance metrics and present recommendations during vendor meetings
- Collaborate with cross-functional teams to resolve operational challenges
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions with category managers
- Support continuous improvement initiatives across the organization
About the team
Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience working with large, complex data sets
- Bachelor's degree
- Experience prioritizing and managing time effectively in dynamic environments
- Knowledge of Excel at an advanced level
- 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising
- Excellent professional written and verbal communication skills
PREFERRED QUALIFICATIONS
- Experience working with multiple groups of stakeholders
- 5+ years of e-commerce or retail industry experience
- Professional experience in Buying, Planning or Merchandising
- Experience with business intelligence tools (Tableau, Salesforce)
- Experience rapidly adapting to change and dealing with ambiguity
- Advanced degree, certifications or equivalent experience
- Data analysis experience including manipulating large datasets from complex systems and interpreting results
- Experience in relationship management
- Excellent professional written and verbal communication skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, NY, New York - 88,000.00 - 154,000.00 USD annually
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
See All 36 Customer Success Engineering Jobs in Seattle
Find roles in Seattle that match your experience and apply in just a few clicks.
Find JobsCustomer Success Engineering Job Market in Seattle
Who's Hiring
- Amazon21
- Amazon Web Services4
- Saviynt2
- UPS1
- Read AI1R
Top Industries Hiring
- Technology & Software26
- Retail23
- E-Commerce & Online Marketplaces21
- Distribution & Wholesale4
Customer Success Engineering Jobs in Seattle: Frequently Asked Questions
How do I get a customer success engineering job in Seattle?
The strongest path into customer success engineering in Seattle is targeting the city's dense cluster of enterprise SaaS and cloud infrastructure companies, particularly those headquartered in South Lake Union and the Eastside corridor. Candidates who combine technical fluency with client-facing communication stand out most here. Familiarity with platforms common in the Pacific Northwest tech ecosystem, such as cloud services and data tooling, gives applicants a clear edge over generalist candidates.
Which companies hire customer success engineerings in Seattle?
Companies currently hiring customer success engineerings in Seattle include Amazon, Amazon Web Services, and Saviynt, per current listings on Migrate Mate as of June 2026. Seattle's hiring pool is especially active among mid-size and enterprise technology companies with large installed customer bases requiring ongoing technical engagement and onboarding support.
Are there remote customer success engineering jobs in Seattle?
Yes, though remote availability depends on the role's hands-on requirements, with purely analytical or onboarding-focused positions being far more remote-friendly than roles requiring on-site client deployments. About 25% of customer success engineering openings tied to Seattle are remote or hybrid as of June 2026, reflecting the tech-heavy nature of the local market. Implementation and integration-focused roles tend to remain hybrid given the collaboration they require.
How can I get a customer success engineering job in Seattle with little or no experience?
The most realistic entry point in Seattle is moving into customer success engineering from a technical support or solutions associate role at one of the city's many mid-size SaaS companies. Employers in South Lake Union and along the Eastside corridor regularly hire entry-level technical account associates who grow into full customer success engineering functions. Building hands-on familiarity with cloud platforms and earning a relevant certification, such as in AWS or Salesforce, strengthens applications considerably in Seattle's competitive hiring market.
Which industries hire the most customer success engineerings in Seattle?
The sectors hiring the most customer success engineerings in Seattle are Technology & Software, Retail, and E-Commerce & Online Marketplaces, based on current listings on Migrate Mate as of June 2026. Seattle's role as a global hub for cloud computing and enterprise software means those industries generate a disproportionately high volume of customer success engineering openings compared to most other U.S. cities.
Related Jobs in Washington
See All 36 Customer Success Engineering Jobs in Seattle
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