Customer Success Engineer Jobs in Washington
Customer Success Engineer jobs in Washington are in strong demand, concentrated in enterprise software, cloud infrastructure, and cybersecurity sectors, with openings ranging from entry-level technical onboarding roles through senior strategic accounts positions. The heaviest hiring is in Seattle, Bellevue, and Redmond, where established employers like Microsoft, Amazon Web Services, and Salesforce maintain large customer-facing technical teams. The most sought-after specialties in Washington include API integration support, SaaS platform onboarding, and enterprise technical account management. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 46+ Customer Success Engineer jobs
DESCRIPTION
This role can be located in one of our approved corporate offices in Seattle, WA.
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor relationships, develop data-driven plans that generate ROI, and collaborate across teams to clear blockers and deliver results — even when the path forward isn't fully defined.
You'll own vendor outcomes that impact multiple team goals and may influence country- or region-level performance. This role combines independent problem-solving, cross-team collaboration, and customer advocacy. You'll navigate ambiguity, provide strategic recommendations to senior vendor contacts, and optimize processes that improve delivery for both vendors and customers. A core focus is driving vendor satisfaction — ensuring vendors feel supported, heard, and empowered to grow their business on Amazon. You'll also begin mentoring teammates and contributing to the development of others.
Key job responsibilities
- Manage strategic vendor relationships and develop long-term, data-driven business plans that drive adoption of growth-generating products and positive customer experience
- Provide actionable recommendations to vendors that drive measurable ROI, clearing blockers and escalating appropriately
- Collaborate effectively across teams to deliver for vendors — influencing internal and external stakeholders, processes, and priorities
- Organize, analyze, and surface vendor/customer feedback in the correct channels to ensure Amazon's decisions consider the Voice of the Customer
- Optimize cross-team processes that improve project efficiency and team delivery
- Lead promotional planning and catalog optimization initiatives
- Begin mentoring peers and contributing to team development
A day in the life
- Review performance metrics and present data-driven recommendations during vendor meetings with senior contacts
- Navigate ambiguous situations — identifying what's hindering vendor growth and developing solutions independently
- Collaborate with cross-functional teams (category managers, supply chain, marketing) to resolve operational challenges
- Advocate for vendor needs by organizing feedback and sharing insights with leadership
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions and support continuous improvement initiatives
- Share knowledge with teammates and provide guidance to newer CSMs
About the team
Amazon Vendor Services (AVS) is a paid suite of services designed to build long-term partnerships between Amazon and its vendors — making Amazon the retailer of choice. AVS pursues three core goals:
- Accelerate vendor growth on Amazon
- Drive higher vendor satisfaction with Amazon, fostering greater engagement and investment
- Build sustainable, efficient e-commerce partnerships between Amazon and vendors
As a Senior Customer Success Manager, you serve as the hub of your vendor's interactions with Amazon. Vendors rely on their CSM as a first point of contact for troubleshooting, high-level analysis, and joint business planning.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience prioritizing and managing time effectively in dynamic environments
- Bachelor's degree
- 3+ years of vendor or client-facing experience in Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or Merchandising (or equivalent)
- Demonstrated analytical and problem-solving capabilities
- Proficient in Microsoft Excel for use of data manipulation and interpretation
- Excellent written and verbal communication skills
PREFERRED QUALIFICATIONS
- Experience within e-commerce or Retail fields
- Experience working in a fast-paced and ambiguous environment
- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain
- Experience in process improvement
- Experience guiding, training and mentoring others
- Experience with project management
- Advanced degree, certifications, or equivalent experience
- Leverage internal AI tooling to drive efficiencies and expedite problem solving
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
DESCRIPTION
This role can be located in one of our approved corporate offices in Seattle, WA.
Drive measurable growth and vendor satisfaction for strategic partnerships on Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage strategic vendor relationships, develop data-driven plans that generate ROI, and collaborate across teams to clear blockers and deliver results — even when the path forward isn't fully defined.
You'll own vendor outcomes that impact multiple team goals and may influence country- or region-level performance. This role combines independent problem-solving, cross-team collaboration, and customer advocacy. You'll navigate ambiguity, provide strategic recommendations to senior vendor contacts, and optimize processes that improve delivery for both vendors and customers. A core focus is driving vendor satisfaction — ensuring vendors feel supported, heard, and empowered to grow their business on Amazon. You'll also begin mentoring teammates and contributing to the development of others.
Key job responsibilities
- Manage strategic vendor relationships and develop long-term, data-driven business plans that drive adoption of growth-generating products and positive customer experience
- Provide actionable recommendations to vendors that drive measurable ROI, clearing blockers and escalating appropriately
- Collaborate effectively across teams to deliver for vendors — influencing internal and external stakeholders, processes, and priorities
- Organize, analyze, and surface vendor/customer feedback in the correct channels to ensure Amazon's decisions consider the Voice of the Customer
- Optimize cross-team processes that improve project efficiency and team delivery
- Lead promotional planning and catalog optimization initiatives
- Begin mentoring peers and contributing to team development
A day in the life
- Review performance metrics and present data-driven recommendations during vendor meetings with senior contacts
- Navigate ambiguous situations — identifying what's hindering vendor growth and developing solutions independently
- Collaborate with cross-functional teams (category managers, supply chain, marketing) to resolve operational challenges
- Advocate for vendor needs by organizing feedback and sharing insights with leadership
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions and support continuous improvement initiatives
- Share knowledge with teammates and provide guidance to newer CSMs
About the team
Amazon Vendor Services (AVS) is a paid suite of services designed to build long-term partnerships between Amazon and its vendors — making Amazon the retailer of choice. AVS pursues three core goals:
- Accelerate vendor growth on Amazon
- Drive higher vendor satisfaction with Amazon, fostering greater engagement and investment
- Build sustainable, efficient e-commerce partnerships between Amazon and vendors
As a Senior Customer Success Manager, you serve as the hub of your vendor's interactions with Amazon. Vendors rely on their CSM as a first point of contact for troubleshooting, high-level analysis, and joint business planning.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience prioritizing and managing time effectively in dynamic environments
- Bachelor's degree
- 3+ years of vendor or client-facing experience in Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or Merchandising (or equivalent)
- Demonstrated analytical and problem-solving capabilities
- Proficient in Microsoft Excel for use of data manipulation and interpretation
- Excellent written and verbal communication skills
PREFERRED QUALIFICATIONS
- Experience within e-commerce or Retail fields
- Experience working in a fast-paced and ambiguous environment
- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain
- Experience in process improvement
- Experience guiding, training and mentoring others
- Experience with project management
- Advanced degree, certifications, or equivalent experience
- Leverage internal AI tooling to drive efficiencies and expedite problem solving
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
See All 46 Customer Success Engineer Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find JobsCustomer Success Engineer Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Customer Success Engineer Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- Amazon16
- Zenoti5
- SpaceX4
- Amazon Web Services3
- Axon1
Top Industries Hiring
- Technology & Software12
- Retail9
- E-Commerce & Online Marketplaces9
- Construction & Real Estate1
What Washington Employers Look For
The qualifications that appear most often in customer success engineer jobs across Washington.
- Bachelor's degree in computer science, engineering, information systems, or a related technical field
- Hands-on experience with SaaS platforms, cloud services, or enterprise software implementations
- Demonstrated ability to translate technical concepts for non-technical business stakeholders
- Proficiency with CRM tools such as Salesforce and customer success platforms like Gainsight
- Experience managing post-sales customer relationships across onboarding, adoption, and renewal cycles
- Familiarity with APIs, SQL, or scripting languages to support technical troubleshooting and integrations
Customer Success Engineer Jobs in Washington: Frequently Asked Questions
How do you become a customer success engineer in Washington?
The concrete path into a customer success engineer role in Washington starts with a bachelor's degree in computer science, engineering, or information systems. Washington does not require a state-issued license for this role. Most employers in Seattle and Bellevue look for candidates who combine technical fluency, particularly with cloud or SaaS products, with customer-facing communication skills. Building hands-on experience through technical support, solutions engineering, or software implementation roles is the most direct route.
Which companies hire customer success engineers in Washington?
Employers hiring customer success engineers in Washington right now include Amazon, Zenoti, and SpaceX, based on current listings on Migrate Mate as of September 2026. Washington's dense concentration of enterprise software and cloud companies means technical customer success roles are consistently available across both large headquarters operations and mid-market technology firms in the greater Seattle area.
Which Washington cities have the most customer success engineer jobs?
Seattle, Redmond, and Bellevue account for the largest share of customer success engineer openings in Washington. Seattle and Bellevue dominate because of the region's concentration of cloud, enterprise software, and cybersecurity company headquarters, while Redmond draws significant volume from large technology employers with dedicated customer success and technical account management organizations operating there.
Are there remote customer success engineer jobs in Washington?
Yes, and more than most fields. Customer success engineering is a desk-based, digitally delivered role, making it well suited to remote and hybrid arrangements. About 62% of customer success engineer openings tied to Washington are remote or hybrid as of September 2026, reflecting how common distributed work is in the state's technology sector. The parts of the role most frequently done remotely include onboarding calls, technical troubleshooting sessions, and renewal reviews.
How can I get hired as a customer success engineer in Washington with little or no experience?
The most realistic entry path is through a technical support or solutions associate role at one of Washington's large cloud or SaaS employers, where you build product knowledge and customer interaction skills before moving into a formal customer success engineer position. Microsoft, Amazon Web Services, and mid-market Seattle software companies regularly hire for associate technical support and implementation specialist roles that serve as direct pipelines. Earning a cloud platform certification, such as AWS or Azure, gives candidates without direct CSE experience a clear credential edge with Washington hiring managers.
Where can I find and apply to customer success engineer jobs in Washington?
You can find and apply to customer success engineer jobs in Washington on Migrate Mate, which lists current Washington openings across Seattle, Bellevue, Redmond, and surrounding areas. Search the available roles, identify the ones that match your experience and specialization, and apply directly through each listing.
See All 46 Customer Success Engineer Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Jobs