Customer Support Engineer Jobs in Pennsylvania
Customer Support Engineer jobs in Pennsylvania are open across Pittsburgh, Blue Bell, and Philadelphia and other Pennsylvania metros, with employers like Tata Consultancy Services (TCS), BJ's Wholesale Club, and Andritz hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 56+ Customer Support Engineer jobs
Service Desk Engineer
Location: Blue Bell, PA – (Onsite)
Job Type: Full-Time Permanent
Must Have Technical/Functional Skills
- ServiceDesk E2
- ITIL
- Windows
- MAC
- Networking
Roles & Responsibilities
- Ticket Logging: Receive, log, and categorize incidents and service requests.
- First-Level Support: Provide initial troubleshooting and resolution using knowledge base.
- User Assistance: Support users with common issues (password reset, access, basic IT issues).
- Escalation: Identify unresolved issues and escalate to L2/L3 as per SLA.
- SLA Adherence: Ensure timely response and resolution within agreed SLAs.
- Documentation: Update tickets with accurate actions and resolution details.
- Communication: Keep users informed on status and closure.
Generic Managerial Skills, If any
Understand SLA’s and KPI’s
Service Desk Engineer
Location: Blue Bell, PA – (Onsite)
Job Type: Full-Time Permanent
Must Have Technical/Functional Skills
- ServiceDesk E2
- ITIL
- Windows
- MAC
- Networking
Roles & Responsibilities
- Ticket Logging: Receive, log, and categorize incidents and service requests.
- First-Level Support: Provide initial troubleshooting and resolution using knowledge base.
- User Assistance: Support users with common issues (password reset, access, basic IT issues).
- Escalation: Identify unresolved issues and escalate to L2/L3 as per SLA.
- SLA Adherence: Ensure timely response and resolution within agreed SLAs.
- Documentation: Update tickets with accurate actions and resolution details.
- Communication: Keep users informed on status and closure.
Generic Managerial Skills, If any
Understand SLA’s and KPI’s
See All 56 Customer Support Engineer Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsCustomer Support Engineer Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Customer Support Engineer Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- Tata Consultancy Services (TCS)8
- BJ's Wholesale Club6
- Andritz3
- Acme Markets2
- Colliers Engineering & Design2
Top Industries Hiring
- Technology & Software13
- Manufacturing8
- Retail8
- Consulting & Professional Services7
- Distribution & Wholesale6
What Pennsylvania Employers Look For
The qualifications that appear most often in customer support engineer jobs across Pennsylvania.
- Experience troubleshooting APIs, webhooks, or third-party integrations for technical customers
- Proficiency with a support platform such as Zendesk, Salesforce Service Cloud, or Intercom
- Ability to read and interpret logs, error codes, and basic scripts in Python, JavaScript, or SQL
- Strong written communication skills for creating clear bug reports and customer-facing documentation
- Bachelor's degree in computer science, information systems, or a related technical field
- Familiarity with ticketing workflows, SLA management, and escalation processes in a B2B environment
Customer Support Engineer Jobs in Pennsylvania: Frequently Asked Questions
How many customer support engineer jobs are there in Pennsylvania?
There are 56+ customer support engineer openings in Pennsylvania on Migrate Mate as of June 2026, with the most roles in Pittsburgh, Blue Bell, and Philadelphia. New positions post regularly as employers across Pennsylvania hire.
How much do customer support engineers make in Pennsylvania?
Customer support engineers in Pennsylvania earn a median of about $58,670 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,280 for the lowest 10% to over $84,790 for the top 10%. Pay rises with experience, specialty, and employer.
Which Pennsylvania cities have the most customer support engineer jobs?
Pittsburgh, Blue Bell, and Philadelphia have the most customer support engineer openings in Pennsylvania right now, with additional roles spread across smaller metros statewide.
Which companies hire customer support engineers in Pennsylvania?
Employers hiring customer support engineers in Pennsylvania include Tata Consultancy Services (TCS), BJ's Wholesale Club, and Andritz, based on current listings on Migrate Mate as of June 2026.
Are there remote customer support engineer jobs in Pennsylvania?
Yes. About 21% of customer support engineer openings tied to Pennsylvania are remote or hybrid as of June 2026. The rest are on-site roles based in Pennsylvania metros.
How do I apply for customer support engineer jobs in Pennsylvania?
You can apply to customer support engineer jobs in Pennsylvania directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Pennsylvania location, then apply to each one that fits.
See All 56 Customer Support Engineer Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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