Customer Support Representative Jobs in Albuquerque, NM

Location Albuquerque, New Mexico Category Logistics & Government Services Job Type Full time Job Id R2124291 Posted Date 05/28/2026

JOB DESCRIPTION

Title:

Operations Support (Security & Data Management)

Operations Support_Security & Data Management

Belong. Connect. Grow. with KBR!

KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Why Join Us?

• Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.

• Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.

• Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

This is a contingent position based upon contract award

KBR is seeking an Operations Support and Security/Data Management Professional to support the Hemisphere Program for Space Systems Command (SSC), Space Domain Awareness and Combat Power (SZ).

In this role, you will work in a fast-paced, mission-focused environment alongside Space Force personnel, contractors, and system developers.

You will support day-to-day program operations with a strong emphasis on security, configuration/data management, and deliverables tracking, ensuring timely coordination, submission, and compliance across the program.

Responsibilities Include:

• Assist the Government in execution of routine business operations, especially security, configuration & data management

• Support Hemisphere Security and Configuration Management (CM) teams in all aspects of program, personnel, and processes to deliver exceptional quality products to the Government

• Assist and streamline preparation of security plans, reviewing applicable guidelines, and established procedures for all areas of security to include Information Security, Physical/Technical Security, Classification Management, Communication Security (COMSEC), and Program Security

• Prepare, submit, and maintain personnel security packages for Special Access Programs (SAPs)

• Support facility and network security actions, inspections and daily activities

• Swiftly execute corrective measures to address security concerns raised by the Government or team members

• Update and collaborate with Hemisphere leadership on Security action items and activities

• Work with configuration manager (CM) manager to develop a numbering/identification (ID) scheme for classified deliverables

• Prepare weekly program briefings and present at program staff meetings for all security matters

• Actively support CM team on data management and sharing in platforms (i.e. Confluence, Sharepoint, Jira)

• Coordinate and collaborate with CM team to track and manage the Government’s written acceptance, comments, and/or change requests against classified deliverables

• Develops, documents, modifies, transitions, and maintains standard functional databases to support organizations in meeting mission requirements

Required Qualifications:

• Active TS/SCI clearance

• BS degree in a related science or engineering field (information technology, information security, security management, cybersecurity, computer engineering)

• CompTIA+ certification

• 10+ years of relevant work experience

• Experience in supporting Sensitive Compartment Information and/or Special Access Acquisition Programs within the DoD

• Expert in Defense Information Security Services (DISS) and JADE database or the legacy Joint Personnel Adjudication System (JPAS)

Desired Qualifications:

• Master’s degree in a related science or engineering field (systems engineering, cybersecurity, security management)

• 12 years of experience supporting DoD acquisition programs

• Skilled in navigating through physical and personnel security processes

• CISSP, CISM certifications

• CDSE Level 2

• Motivated individual who is a self-starter and works well in a dynamic team environment

• Effective written, oral, and interpersonal communication skills

• Proficient in MS Office Suite Word, Excel, PowerPoint, and Visio

• Highly knowledgeable in navigating within shared cloud environments (Google Docs, Sheets, Sharepoint)

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.