Support Analyst Jobs in New Mexico
Support Analyst jobs in New Mexico are steadily active, with consistent demand in state government agencies, healthcare networks, and defense and aerospace contractors. Albuquerque, Santa Fe, and Las Cruces account for the largest share of openings, where employers such as Sandia National Laboratories, Presbyterian Healthcare Services, and the State of New Mexico regularly hire support analysts. The most in-demand specialties are IT helpdesk support, enterprise application support, and clinical systems support. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 9+ Support Analyst jobs
Southwest Care Center employees can answer yes to these 3 questions:
1. Do you want to make a difference?
2. Do you believe everyone is entitled to quality healthcare?
3. Do you desire to serve the underserved in your community?
For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/Hep C treatment, testing and other services within our communities.
Southwest Care Center is currently seeking an experienced temporary Technical Support Analyst II. This is a temporary position with NO benefits that supports all SCC locations in Santa Fe and Albuquerque; therefore, candidate must reside in the local market area of Albuquerque or Santa Fe, New Mexico and able to travel between the two cities as needed.
Position Details:
Under the supervision of the Director of IT, the Technical Support Analyst II is tasked with providing comprehensive support and maintenance for software, hardware, and peripherals within the organization's desktop computing environment. The responsibilities include installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and related equipment to ensure optimal workstation performance. Furthermore, this role involves troubleshooting technical issues promptly and accurately, whether in person, via telephone, or through email. Providing end-user assistance as needed is also a key aspect of this position.
Position responsibilities include but not limited to:
Perform onsite analysis, diagnosis, and resolution of complex workstation problems for end users.
Recommend and implement corrective solutions, including offsite repair for remote users as needed.
Deliver required desktop service levels by installing, configuring, testing, maintaining, monitoring, and troubleshooting end-user workstations and related hardware and software.
Assess the need for and implement performance upgrades to computers, including the installation of CPUs, I/O, NIC cards, hard drives, RAM, and so on.
Collaborate with IT Team to ensure efficient operation of the company’s desktop computing environment.
Administer and resolve issues with associated end-user workstation networking software products, as required.
Receive and respond to incoming calls, tickets, and e-mails regarding desktop problems.
Respond to and perform move, add, and change requests as they are submitted.
Ensure that physical desktop connections (i.e. RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.
Prepare tests and applications for monitoring desktop performance, followed by providing performance statistics and reports.
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
Maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
Liaise with third-party support and PC equipment vendors, as necessary.
Participate in staff meetings and attend other meetings and seminars as requested.
Other duties as assigned.
Candidate Highlights:
Experience: Minimum (1) year of hands-on hardware troubleshooting experience, with working knowledge of electronic medical record systems and experience working in a healthcare environment highly desired.
Education: Degree in Information Systems or related field required or equivalent work experience.
License/Certification: Valid driver's license and A+, MCSE, MCSA and/or MCS Azure highly desired.
Transportation: Must have reliable personal transportation to travel between clinics and offices.
Smart phone: Must have personal SMART phone with adequate data plan.
Employment Highlights:
Monday - Friday typical schedule.
Competitive hourly rate.
Paid time off for holidays.
Overtime eligibility.
Interested in this Position? Need More Information?
Apply today and we will connect you with a member of our recruitment team. We look forward to speaking with you soon.
If you experience difficulty applying or need assistance please contact HR@southwestcare.org.
- Please note, we are unable to respond to resume inquiries.
Living & Working in New Mexico:
The Land of Enchantment offers residents a way of life that you won’t find anywhere else in the United States. Our clinic locations are in Santa Fe and Albuquerque, NM. Each with its own unique vibe and both offering all the perks you get when you call New Mexico Home.
Rich cultural and historical diversity.
310 days of sunshine, combined with a mild, dry climate and four distinct seasons! You’ll forget what humidity is when you live here.
Unlimited year-round outdoor opportunities including hiking, rock-climbing, rafting, motorized sports, and even skiing. Yes, we have really big ski mountains in and around the deserts of New Mexico!
Diverse and inclusive communities with amazingly kind people from all walks of life.
Gorgeous landscapes that include desert and majestic mountains. New Mexico has to be to be seen to believe.
Continuous festivals, concerts, and events including the internationally known Balloon Fiesta of Albuquerque.
International airport providing low-cost, quick access in-country and out.
Big city amenities found in Albuquerque with easy access from Santa Fe (50 min). Many of our employees commute between these cities. Both cities are connected by the NM rail system for those looking for a relaxing commute with a breath-taking view.
Great schools and family friendly communities.
And let’s not forget about New Mexican cuisine—it is some of the best food in the country. Will you have red or green?
Southwest Care Center is an equal opportunity employer. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal or state law.
Job Details:
Location:
NM Santa Fe - Admin GalisteoWorker Type:
Employee RegularScheduled Weekly Hours:
40Southwest Care Center employees can answer yes to these 3 questions:
1. Do you want to make a difference?
2. Do you believe everyone is entitled to quality healthcare?
3. Do you desire to serve the underserved in your community?
For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/Hep C treatment, testing and other services within our communities.
Southwest Care Center is currently seeking an experienced temporary Technical Support Analyst II. This is a temporary position with NO benefits that supports all SCC locations in Santa Fe and Albuquerque; therefore, candidate must reside in the local market area of Albuquerque or Santa Fe, New Mexico and able to travel between the two cities as needed.
Position Details:
Under the supervision of the Director of IT, the Technical Support Analyst II is tasked with providing comprehensive support and maintenance for software, hardware, and peripherals within the organization's desktop computing environment. The responsibilities include installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and related equipment to ensure optimal workstation performance. Furthermore, this role involves troubleshooting technical issues promptly and accurately, whether in person, via telephone, or through email. Providing end-user assistance as needed is also a key aspect of this position.
Position responsibilities include but not limited to:
Perform onsite analysis, diagnosis, and resolution of complex workstation problems for end users.
Recommend and implement corrective solutions, including offsite repair for remote users as needed.
Deliver required desktop service levels by installing, configuring, testing, maintaining, monitoring, and troubleshooting end-user workstations and related hardware and software.
Assess the need for and implement performance upgrades to computers, including the installation of CPUs, I/O, NIC cards, hard drives, RAM, and so on.
Collaborate with IT Team to ensure efficient operation of the company’s desktop computing environment.
Administer and resolve issues with associated end-user workstation networking software products, as required.
Receive and respond to incoming calls, tickets, and e-mails regarding desktop problems.
Respond to and perform move, add, and change requests as they are submitted.
Ensure that physical desktop connections (i.e. RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.
Prepare tests and applications for monitoring desktop performance, followed by providing performance statistics and reports.
Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations.
Maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
Liaise with third-party support and PC equipment vendors, as necessary.
Participate in staff meetings and attend other meetings and seminars as requested.
Other duties as assigned.
Candidate Highlights:
Experience: Minimum (1) year of hands-on hardware troubleshooting experience, with working knowledge of electronic medical record systems and experience working in a healthcare environment highly desired.
Education: Degree in Information Systems or related field required or equivalent work experience.
License/Certification: Valid driver's license and A+, MCSE, MCSA and/or MCS Azure highly desired.
Transportation: Must have reliable personal transportation to travel between clinics and offices.
Smart phone: Must have personal SMART phone with adequate data plan.
Employment Highlights:
Monday - Friday typical schedule.
Competitive hourly rate.
Paid time off for holidays.
Overtime eligibility.
Interested in this Position? Need More Information?
Apply today and we will connect you with a member of our recruitment team. We look forward to speaking with you soon.
If you experience difficulty applying or need assistance please contact HR@southwestcare.org.
- Please note, we are unable to respond to resume inquiries.
Living & Working in New Mexico:
The Land of Enchantment offers residents a way of life that you won’t find anywhere else in the United States. Our clinic locations are in Santa Fe and Albuquerque, NM. Each with its own unique vibe and both offering all the perks you get when you call New Mexico Home.
Rich cultural and historical diversity.
310 days of sunshine, combined with a mild, dry climate and four distinct seasons! You’ll forget what humidity is when you live here.
Unlimited year-round outdoor opportunities including hiking, rock-climbing, rafting, motorized sports, and even skiing. Yes, we have really big ski mountains in and around the deserts of New Mexico!
Diverse and inclusive communities with amazingly kind people from all walks of life.
Gorgeous landscapes that include desert and majestic mountains. New Mexico has to be to be seen to believe.
Continuous festivals, concerts, and events including the internationally known Balloon Fiesta of Albuquerque.
International airport providing low-cost, quick access in-country and out.
Big city amenities found in Albuquerque with easy access from Santa Fe (50 min). Many of our employees commute between these cities. Both cities are connected by the NM rail system for those looking for a relaxing commute with a breath-taking view.
Great schools and family friendly communities.
And let’s not forget about New Mexican cuisine—it is some of the best food in the country. Will you have red or green?
Southwest Care Center is an equal opportunity employer. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal or state law.
Job Details:
Location:
NM Santa Fe - Admin GalisteoWorker Type:
Employee RegularScheduled Weekly Hours:
40See All 9 Support Analyst Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Support Analyst Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Energy
- Healthcare & Medical Services
What New Mexico Employers Look For
The qualifications that appear most often in support analyst jobs across New Mexico.
- Associate or bachelor's degree in information technology, computer science, or a related field
- One to three years of experience in a technical support or helpdesk environment
- Proficiency with ticketing systems such as ServiceNow, Remedy, or Jira
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Experience supporting enterprise applications such as Microsoft 365, SAP, or Epic
- CompTIA A+, CompTIA Network+, or equivalent vendor certification is preferred
Support Analyst Jobs in New Mexico: Frequently Asked Questions
How do you become a support analyst in New Mexico?
Most employers in New Mexico require at minimum an associate degree in information technology or a related field, though many prefer a bachelor's degree. New Mexico does not require a state-issued license for general support analyst roles. Candidates typically build their foundation through programs at institutions like the University of New Mexico or New Mexico State University, then strengthen their candidacy with industry certifications such as CompTIA A+ or Microsoft certifications before applying to government, healthcare, or contractor roles.
Which companies hire support analysts in New Mexico?
Employers hiring support analysts in New Mexico right now include MELE Associates, CVS Health, and Jacam Catalyst, based on current listings on Migrate Mate as of July 2026. New Mexico's concentration of federal contractors, state agencies, and large healthcare networks means consistent demand from both government-adjacent and private-sector organizations.
Which New Mexico cities have the most support analyst jobs?
Albuquerque, New Mexico, and Hobbs have the most support analyst openings in New Mexico. Albuquerque dominates due to its concentration of federal contractors, healthcare systems, and the University of New Mexico, while Santa Fe draws demand from state government agencies, and Las Cruces benefits from proximity to New Mexico State University and White Sands-area defense operations.
Are there remote support analyst jobs in New Mexico?
Yes, and more than most fields. About 60% of support analyst openings tied to New Mexico are remote or hybrid as of July 2026, reflecting how naturally desk-based the role is. Application support, IT helpdesk tier two, and enterprise software support positions are the sub-areas most likely to be offered on a fully remote or hybrid basis.
How can I get hired as a support analyst in New Mexico with little or no experience?
The most realistic entry path is applying for IT helpdesk or desktop support associate roles at New Mexico's large healthcare systems and state agencies, which regularly hire candidates without deep experience. Presbyterian Healthcare Services and the State of New Mexico both bring on entry-level technicians and IT support trainees. Completing a CompTIA A+ certification before applying gives candidates a concrete edge, and lateral moves from customer service or data entry roles within the same organizations are a common route into analyst positions.
Where can I find and apply to support analyst jobs in New Mexico?
You can find and apply to support analyst jobs in New Mexico on Migrate Mate, which lists current New Mexico openings. Search the available roles, find the ones that match your background and preferences, and apply directly to the ones that fit.
See All 9 Support Analyst Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
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