Developer Support Engineer Jobs
Developer Support Engineer jobs are open across SaaS, cloud infrastructure, fintech, and enterprise software companies, from junior to senior and staff levels, with specializations in API integrations, platform SDKs, and technical onboarding. Find a role that fits below and apply directly.
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Emplify Health is seeking an experienced, customer-focused professional to join our Business Intelligence team as a Business Intelligence Developer, Customer Support - Epic Solutions. In this role, you will turn the questions our customers bring into complete, reliable solutions.
The ideal candidate will bring strong Epic knowledge and the curiosity to ask the right questions. Successful candidates will be comfortable with a request that starts out unclear and will build trusted relationships with the people they serve .
Job Specifics:
Location: 1920 Libal St, Green Bay, WI 54301 | Ability to work onsite, hybrid, or remote. Remote employment options are available for residents of WI or MI only.
FTE Status: Full-Time 1.00 FTE (40 hours/week)
Work Schedule: Days | Monday - Friday
Qualifications:
- Education : Bachelor's degree in IT or a related field.
- License/ Certification: Epic certification and experience is highly desired.
- Cogito certification is a plus.
- Experience : Experience with Power BI development, writing SQL, and Databricks.
- Depth in a specific Epic area, such as revenue cycle, is a plus.
- Familiarity with Epic tools including Healthy Planet and SlicerDicer.
- Experience gathering requirements and documenting them clearly.
- Strong customer relationship skills, including active listening and clear, plain-language communication.
- Strong organizational, analytical, and critical thinking skills.
- Strong collaboration skills with the ability to work effectively with cross-functional teams and stakeholders.
Responsibilities:
As a Business Intelligence Developer, Customer Support - Epic Solutions, you will design, develop, enhance, and maintain analytics solutions for Epic data. Working with subject matter experts and key stakeholders, you will:
- Take ambiguous requests, ask the right questions, and turn them into clear requirements and effective solutions.
- Take part in office hours, helping customers and building full solutions from their requests.
- Perform validation, testing, and user acceptance testing.
- Train users on the solutions you build.
- Contribute to data governance, including standards, definitions, and documentation.
- Set clear expectations with customers about scope and timing.
Why Emplify Health by Bellin?
With so many amazing healthcare organizations in this area, why Emplify?
Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!
Additional perks include:
- Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
- Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
- Professional Development: Access to online continuing education for career growth
- Empowerment: Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
- Self-Care Culture: Encourages self-care and provides you with opportunities to be your best self at work and at home
Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values – belonging , respect , excellence , accountability , teamwork , and humility – our pillars set our foundation and our future.
Emplify Health is an Equal Opportunity Employer.
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in developer support engineer jobs.
- Experience troubleshooting REST APIs and reading JSON or XML payloads
- Proficiency in at least one scripting language such as Python, JavaScript, or Bash
- Ability to read and interpret application logs, stack traces, and error codes
- Experience using developer tools like Postman, curl, or browser developer consoles
- Strong written communication skills for technical documentation and ticket responses
- Bachelor's degree in computer science, information systems, or a related technical field
Tips for Your Developer Support Engineer Job Search
Tailor your resume to stack depth
Hiring managers for developer support engineer roles scan for specific languages, APIs, and tools you've debugged. List the exact stack you've supported, not just the category. Saying you worked with REST APIs matters less than naming the specific service and what broke.
Demonstrate debugging in writing samples
Many developer support engineer postings ask for a writing sample or troubleshooting walkthrough. Prepare a one-page root-cause analysis from a real ticket you resolved. It signals you can communicate complex technical problems clearly to developers under pressure.
Apply early to roles that fit
Migrate Mate lists developer support engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by integration focus
Developer support engineer roles differ sharply depending on whether the product is a payments API, a data pipeline tool, or a developer platform. Target postings that match the integration type you've actually debugged so your resume examples land with precision.
Prepare for a live debugging interview
Most technical screens for developer support engineers include a live troubleshooting exercise using logs, error codes, or a broken API call. Practice walking an interviewer through your diagnostic logic out loud, not just arriving at the answer.
Negotiate scope alongside compensation
When you receive an offer, ask which tier of customers you'll support and whether you'll have a direct path to contribute to documentation or tooling. These details shape daily work far more than title, and you can often negotiate them before accepting.
Developer Support Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most developer support engineers?
The most active employers for developer support engineers right now are JFrog, MANTECH, and VAST Data, and the most openings are in Virginia, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Activity shifts frequently as product teams scale integrations and onboarding programs.
How many developer support engineer jobs are remote?
About 72% of developer support engineer openings are fully remote or hybrid as of November 2026, reflecting strong demand for async-capable technical communicators. Roles focused on API integration support and developer documentation tend to have the highest concentration of remote and hybrid arrangements compared to roles requiring on-site customer collaboration.
How do you become a developer support engineer?
Start by building hands-on experience with APIs through personal projects or open-source contributions, then document your debugging process clearly. Develop fluency in at least one scripting language, practice reading error logs, and build a portfolio of technical write-ups or walkthroughs. Transitioning from a software QA, technical writing, or junior software development role is a common path into the position.
Can you get a developer support engineer job with little experience?
Yes, entry-level developer support engineer roles exist, particularly at developer-tools startups and API-first companies that prioritize communication skills and coachability. Build a small project that consumes a public API, write up a debugging walkthrough, and apply to companies whose product you've actually used. That combination often outweighs formal experience on a resume for a first role.
What does the developer support engineer interview process look like?
Most processes start with a recruiter screen, followed by a technical interview that includes a live troubleshooting exercise using logs, a broken API call, or a sample support ticket. A writing or communication assessment is common at mid-stage. Final rounds typically involve a panel with engineering and customer-facing team members who evaluate how you explain technical problems to different audiences.
Where can I find and apply to developer support engineer jobs?
You can find and apply to developer support engineer jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your technical background and the product types you've supported, then apply directly to each listing that fits.
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