Technical Communicator Jobs
Technical Communicator jobs are open across technology, healthcare, manufacturing, finance, and government contracting, from entry-level writers to principal and staff-level roles, with specializations in API documentation, UX writing, and instructional design. Find a role that fits from the openings below and apply directly.
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Showing 5 of 10+ Technical Communicator jobs
DESCRIPTION:
A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of integrity, commitment, excellence, and service that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
Boyd CAT is seeking a Technical Communicator with experience with CAT G3500 Series Engines, as well as the G3600 Series within the Power & Energy Division. The ideal candidate will have a strong understanding of the Power & Energy equipment industry and/or related industries, and a proven track record of successful project implementation.
The Technical Communicator provides technical assistance and support to all departments and branches on Caterpillar & Allied products including service literature and product systems to help control warranty and redo expense and maintain customer satisfaction
LOCATION:
Boyd CAT is proud to announce the development of a new branch location supporting a data center project in Mason County, WV. This position will initially report from our Belle, WV location for training, with plans to transition to the new Point Pleasant branch full-time after the completion of the new location build-out.
REQUIREMENTS:
- Gas Compression field experience is recommended
- CAT DPC/ILL Course Curriculum on CAT G3500/G3600 Series Engines
- Experience in Gas G3500 / G3600 CAT Engines and associated equipment
- Travel to branches & customer jobsites when assistance is required to complete a repair procedure (this will include taking special diagnostic tools to perform diagnostic procedures beyond the capabilities of branch personnel)
- Assist branch personnel in equipment repairs within 12 hours after being dispatched by supervisor and compile a listing of these situations to keep track of repeat problems and to use as a future reference for product problem research
- Maintain a valid motor vehicle operators' license
- High degree of mechanical aptitude
- Willingness to learn and be trained
- Excellent interpersonal skills, and written and verbal communication skills
- Good working knowledge of computers, spreadsheets, word processing programs
- Highly self-directed
- Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards Assist work team to meet the objectives of the department and the Company
-
ESSENTIAL FUNCTIONS:
- Coordinate technical issues and provide technical information by acting as liaison between manufacturers/suppliers, Company service personnel and customers to support customer service events, jobsite startups and services of rental fleet products and by obtaining technical information
- Primary focus is on the CAT G3500 Series Engine as well as the G3600 Series within the Power & Energy Division. (Oil & Gas, Marine, Electric Power Verticals)
- Maintain and ensure a complete technical library to assure an information source for all company personnel and assist branches on literature needs
- Provide technical consultations on jobsites when required and in extreme troubleshooting situations, involve Caterpillar or Allied Products personnel and, if necessary, travel to jobsite with personnel to solve problems
- Order and insert updates to corporate service literature to ensure it is correct
- Contact Branch personnel to ensure that their service literature is current
- Route Caterpillar and Allied Products publications and communications to branches to ensure that they are kept knowledgeable of current technical information
- Answer questions on PIP program from branch personnel and be available to assist to ensure that PIP's are completed in a timely manner
- Answer questions from branch personnel on Caterpillar, Allied Products, and Company Information Systems and, if necessary, travel to branches to assist them one-on-one to help them perform their job more efficiently
- Provide parts & tooling recommendations for new products and coordinate and make recommendations for specialized service tooling, software
- Coordinate and make recommendations for technical service training needs/activities
- Participate in training courses on new products
- Respond to all inquiries from company personnel and customers
- Assist field and shop technicians in troubleshooting situations - this includes contacting personnel and arranging for their on-site assistance if necessary
- Identify product problems, maintain a reporting system of problems, TC calls, and for Product Problem Management, and provide management and involved personnel with reports including interim fixes or solutions when available
- Provide documented information to Manager, Caterpillar, or other vendors about product problems or possible product problems
- Coordinate completion of product updates/changes, Service Letters, PIPs, etc.
- Assist service personnel in using the Caterpillar and Allied Products information systems
- Assist with authorizing repairs to new equipment being pre-delivered at branches
- Provide technical advice on warranty matters
- Recommend to manager ideas to improve the department’s operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
- Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
- Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
- Follow all work, safety rules, and procedures
- Perform other duties as necessary and assigned
BENEFITS:
- Full-Time W2 Employee with bonus potential
- Full benefits including Medical, Dental, Vision, Disability, and Life Insurance
- Wellness Program
- Paid time off
- 401(k) savings with Company Match
DESCRIPTION:
A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of integrity, commitment, excellence, and service that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
Boyd CAT is seeking a Technical Communicator with experience with CAT G3500 Series Engines, as well as the G3600 Series within the Power & Energy Division. The ideal candidate will have a strong understanding of the Power & Energy equipment industry and/or related industries, and a proven track record of successful project implementation.
The Technical Communicator provides technical assistance and support to all departments and branches on Caterpillar & Allied products including service literature and product systems to help control warranty and redo expense and maintain customer satisfaction
LOCATION:
Boyd CAT is proud to announce the development of a new branch location supporting a data center project in Mason County, WV. This position will initially report from our Belle, WV location for training, with plans to transition to the new Point Pleasant branch full-time after the completion of the new location build-out.
REQUIREMENTS:
- Gas Compression field experience is recommended
- CAT DPC/ILL Course Curriculum on CAT G3500/G3600 Series Engines
- Experience in Gas G3500 / G3600 CAT Engines and associated equipment
- Travel to branches & customer jobsites when assistance is required to complete a repair procedure (this will include taking special diagnostic tools to perform diagnostic procedures beyond the capabilities of branch personnel)
- Assist branch personnel in equipment repairs within 12 hours after being dispatched by supervisor and compile a listing of these situations to keep track of repeat problems and to use as a future reference for product problem research
- Maintain a valid motor vehicle operators' license
- High degree of mechanical aptitude
- Willingness to learn and be trained
- Excellent interpersonal skills, and written and verbal communication skills
- Good working knowledge of computers, spreadsheets, word processing programs
- Highly self-directed
- Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards Assist work team to meet the objectives of the department and the Company
-
ESSENTIAL FUNCTIONS:
- Coordinate technical issues and provide technical information by acting as liaison between manufacturers/suppliers, Company service personnel and customers to support customer service events, jobsite startups and services of rental fleet products and by obtaining technical information
- Primary focus is on the CAT G3500 Series Engine as well as the G3600 Series within the Power & Energy Division. (Oil & Gas, Marine, Electric Power Verticals)
- Maintain and ensure a complete technical library to assure an information source for all company personnel and assist branches on literature needs
- Provide technical consultations on jobsites when required and in extreme troubleshooting situations, involve Caterpillar or Allied Products personnel and, if necessary, travel to jobsite with personnel to solve problems
- Order and insert updates to corporate service literature to ensure it is correct
- Contact Branch personnel to ensure that their service literature is current
- Route Caterpillar and Allied Products publications and communications to branches to ensure that they are kept knowledgeable of current technical information
- Answer questions on PIP program from branch personnel and be available to assist to ensure that PIP's are completed in a timely manner
- Answer questions from branch personnel on Caterpillar, Allied Products, and Company Information Systems and, if necessary, travel to branches to assist them one-on-one to help them perform their job more efficiently
- Provide parts & tooling recommendations for new products and coordinate and make recommendations for specialized service tooling, software
- Coordinate and make recommendations for technical service training needs/activities
- Participate in training courses on new products
- Respond to all inquiries from company personnel and customers
- Assist field and shop technicians in troubleshooting situations - this includes contacting personnel and arranging for their on-site assistance if necessary
- Identify product problems, maintain a reporting system of problems, TC calls, and for Product Problem Management, and provide management and involved personnel with reports including interim fixes or solutions when available
- Provide documented information to Manager, Caterpillar, or other vendors about product problems or possible product problems
- Coordinate completion of product updates/changes, Service Letters, PIPs, etc.
- Assist service personnel in using the Caterpillar and Allied Products information systems
- Assist with authorizing repairs to new equipment being pre-delivered at branches
- Provide technical advice on warranty matters
- Recommend to manager ideas to improve the department’s operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
- Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
- Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
- Follow all work, safety rules, and procedures
- Perform other duties as necessary and assigned
BENEFITS:
- Full-Time W2 Employee with bonus potential
- Full benefits including Medical, Dental, Vision, Disability, and Life Insurance
- Wellness Program
- Paid time off
- 401(k) savings with Company Match
See All 10 Technical Communicator Jobs
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Find Technical Communicator JobsTechnical Communicator Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Mining & Natural Resources
- Transportation & Logistics
What Employers Look For
The qualifications that appear most often in technical communicator jobs.
- Bachelor's degree in English, communications, technical writing, or a related field
- Proficiency with at least one help-authoring tool such as MadCap Flare or Adobe RoboHelp
- Experience writing end-user documentation, API reference material, or release notes
- Ability to translate complex technical content into clear, plain-language prose
- Familiarity with XML, DITA, or structured authoring standards
- Experience working in Agile or Scrum development environments alongside engineering teams
Tips for Your Technical Communicator Job Search
Tailor your portfolio to the industry
Hiring managers in healthcare or regulated industries want samples that show you can write for compliance and plain-language standards, not just software docs. Swap in the most relevant two or three samples before each application rather than sending a generic portfolio.
Show tool proficiency in your resume header
Most applicant tracking systems filter for tools like MadCap Flare, Oxygen XML, Confluence, and Figma before a human ever reads your resume. List the tools you actually use by name in a dedicated skills line near the top, not buried in job bullets.
Apply early to roles that fit
Migrate Mate lists technical communicator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight docs-as-code experience when it exists
Engineering-led teams increasingly want technical communicators who can work in Git-based workflows, write in Markdown or reStructuredText, and publish through static site generators. If you have that experience, call it out explicitly because most candidates don't.
Prepare a writing exercise before every interview
A large share of technical communicator interviews include a timed take-home or live editing exercise. Practice turning a dense engineering spec into a two-paragraph user procedure so you're not doing it cold on the day of the interview.
Negotiate scope before accepting an offer
Many technical communicator roles are initially scoped around one product but quietly expand to cover multiple teams. Before accepting, ask how many products or workstreams you'd own, whether a style guide already exists, and what the review-and-approval process looks like.
Technical Communicator Jobs: Frequently Asked Questions
Which companies are hiring the most technical communicators?
The companies hiring the most technical communicators right now include Boyd CAT, Ohio CAT, and Holt, with the largest share of openings in Texas, Missouri, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Technology platforms, defense contractors, and large healthcare systems consistently account for the highest volume of postings.
How many technical communicator jobs are remote?
About 0% of technical communicator openings are fully remote or hybrid as of November 2026, making it one of the more remote-accessible roles in the writing field. API documentation, UX writing, and software user-guide roles tend to be the most remote-friendly sub-areas, while roles tied to physical products, lab environments, or regulated manufacturing are more likely to require on-site presence.
How do you become a technical communicator?
Most technical communicators start with a degree in English, communications, computer science, or a related field, then build a portfolio of writing samples before applying. Completing a certificate in technical writing or learning a help-authoring tool on your own can strengthen early applications. Landing an internship or contract role that lets you document a real product is the fastest way to get your first full-time position.
Can you get hired as a technical communicator with little or no experience?
Yes, entry-level technical communicator roles exist, and hiring managers often care more about your portfolio than your job history. If you lack professional experience, create samples by documenting an open-source project, writing a how-to guide for a piece of software you use, or rewriting unclear product instructions. Demonstrating that you can take something complex and make it clear is the core of the job, and you can show that before you have a formal title.
What does the technical communicator interview process look like?
A typical technical communicator interview runs two to four rounds. The first is usually a recruiter screen focused on your background and tool experience. A hiring manager round follows, covering your writing process and how you collaborate with subject-matter experts. Most employers then assign a writing exercise, either a take-home editing or drafting task or a live exercise during the interview, before a final round with the broader team or a portfolio review.
Where can I find and apply to technical communicator jobs?
You can find and apply to technical communicator jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your experience and specialization, then apply directly to each one that fits.
See All 10 Technical Communicator Jobs
Find roles that match your experience and apply in just a few clicks.
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