Forward Deployed Software Engineer Jobs

AI/ML Engineer / Forward Deployed Engineer – Healthcare

Location: Catonsville, Maryland
Employment Type: Full-time
Department: Engineering / AI

About the role

Trulogik builds AI systems that automate complex healthcare payer operations across claims, pharmacy, prior authorization, and related workflows. Forward Deployed Engineers sit at the intersection of engineering, AI, healthcare operations, and the customer. You will work directly with health plans to understand difficult operational problems, translate them into technical solutions, and get those solutions running successfully in production. There is no handoff between "customer problem" and "engineering problem." You will help figure out what needs to be built, build it with the broader Trulogik engineering team, validate it against real-world data and workflows, and help ensure it delivers measurable results. This is primarily an engineering role—not a consulting or project-management role.

- Own technical delivery for major healthcare payer customers, from problem definition through production deployment.
- Work directly with customer business, clinical, data, and technology teams to understand complex workflows and translate them into executable solutions.
- Build and integrate AI/ML solutions using LLMs, machine learning, rules, APIs, data pipelines, and healthcare data.
- Rapidly prototype solutions against real customer problems and then harden successful approaches for production.
- Diagnose problems across applications, models, data, infrastructure, and integrations rather than stopping at organizational boundaries.
- Evaluate AI output for accuracy, explainability, reliability, and operational usefulness.
- Become deeply familiar with claims and other payer workflows and use that knowledge to influence the product roadmap.
- Take ownership when something isn't working: understand the problem, find the right people or technology, and get it resolved.

What we look for

- You are a strong Software, Data, or ML Engineer with 3+ years of experience who has built and deployed real-world systems, not just prototypes.
- You are comfortable with Python and modern AI/ML technologies and can work across application, data, and model layers.
- You understand—or can quickly learn—health insurance workflows such as claims adjudication, payment integrity, utilization management, pharmacy, or prior authorization.
- You can take an ambiguous business problem and turn it into a concrete technical approach without needing a detailed specification.
- You are comfortable working directly with sophisticated enterprise customers and can explain technical decisions clearly.
- You learn unfamiliar systems quickly and are willing to go deep when debugging difficult problems.
- You care about whether what you build actually works in production and creates measurable customer value.
- Experience with healthcare payer data, claims, HIPAA-regulated environments, LLMs, ML systems, or enterprise integrations is highly valuable.

Trulogik is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. We are committed to providing equal employment opportunities and a workplace free from discrimination or harassment, in compliance with applicable local and international laws.