Entry Level Digital Operations Specialist Jobs
New grad digital operations specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship record or hands-on portfolio often carries more weight than tenure. Most openings mix on-site and remote settings across Investment & Asset Management, Retail, and Education, with employers like Casey's, Clear Street, and Mattel hiring at this level now.
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Company Introduction: MentorX Corporation is a U.S. and China-based education and career development company dedicated to helping millions of international students successfully transition from campus to career in the AI era. Since 2015, we have supported 30,000+ students worldwide, achieving a 95% placement success rate through personalized coaching, AI-driven career planning, and access to a global mentor and employer network. We have innovated a leading-edge technology platform to bridge the gap between education and employment. We are transforming the whole education system to meet the talent requirements in the AI era. MentorX is in Pre-IPO stage. Join us to empower the next generation of global professionals.
About the Role
We are looking for a proactive, organized, and people-oriented Digital Marketing & Community Operations Specialist to support our livestream events, online communities, and prospective client engagement. This role combines digital marketing execution with hands-on relationship management. You will help turn audience interest into meaningful conversations, keep prospective clients engaged, and create a smooth experience from initial inquiry to consultation.
Key Responsibilities
Livestream & Online Event Operations:
- Coordinate livestreams, webinars, and online information sessions, including scheduling, speaker coordination, promotional materials, and technical preparation.
- Manage event registration, reminders, live audience interaction, and post-event follow-up.
- Track attendance, engagement, and inquiries to improve future events.
Community Management:
- Manage and engage online communities, including WeChat groups and other relevant channels.
- Plan and share useful content, event announcements, and discussion topics to keep members informed and engaged.
- Respond to questions and identify members who may benefit from a consultation or additional support.
Lead Nurturing & Client Engagement:
- Maintain and organize our prospective client database, keeping contact details, interests, and follow-up records accurate and up to date.
- Conduct timely outreach and follow-ups through WeChat, phone, email, and other channels.
- Understand prospective clients’ needs, introduce relevant services, and coordinate consultations with the appropriate team members.
- Reconnect with past inquiries and inactive leads to identify renewed interest.
- Conduct client check-ins, collect feedback, and coordinate with internal teams to address questions and support a positive client experience.
Content & Team Collaboration:
- Assist with social media content and promotional copy for livestreams, events, and community campaigns.
- Work closely with marketing, sales, and service teams to ensure smooth lead handoffs and consistent communication.
- Track key operational metrics and share insights to improve engagement and follow-up effectiveness.
Qualifications
- Strong written and verbal communication skills in Mandarin Chinese and English.
- Strong organizational skills, attention to detail, and the ability to manage multiple follow-ups and deadlines.
- Comfortable communicating directly with prospective clients and building relationships.
- Familiarity with WeChat and social media platforms.
- A proactive mindset, strong sense of ownership, and willingness to learn.
- Previous experience in digital marketing, community management, event operations, customer service, or client engagement is preferred.
Nice to Have
- Experience supporting livestreams or webinars.
- Familiarity with CRM tools, lead tracking, and customer segmentation.
- Experience in education, career services, or serving international students.
- Basic copywriting, Canva, or short-form video editing skills.
Company Introduction: MentorX Corporation is a U.S. and China-based education and career development company dedicated to helping millions of international students successfully transition from campus to career in the AI era. Since 2015, we have supported 30,000+ students worldwide, achieving a 95% placement success rate through personalized coaching, AI-driven career planning, and access to a global mentor and employer network. We have innovated a leading-edge technology platform to bridge the gap between education and employment. We are transforming the whole education system to meet the talent requirements in the AI era. MentorX is in Pre-IPO stage. Join us to empower the next generation of global professionals.
About the Role
We are looking for a proactive, organized, and people-oriented Digital Marketing & Community Operations Specialist to support our livestream events, online communities, and prospective client engagement. This role combines digital marketing execution with hands-on relationship management. You will help turn audience interest into meaningful conversations, keep prospective clients engaged, and create a smooth experience from initial inquiry to consultation.
Key Responsibilities
Livestream & Online Event Operations:
- Coordinate livestreams, webinars, and online information sessions, including scheduling, speaker coordination, promotional materials, and technical preparation.
- Manage event registration, reminders, live audience interaction, and post-event follow-up.
- Track attendance, engagement, and inquiries to improve future events.
Community Management:
- Manage and engage online communities, including WeChat groups and other relevant channels.
- Plan and share useful content, event announcements, and discussion topics to keep members informed and engaged.
- Respond to questions and identify members who may benefit from a consultation or additional support.
Lead Nurturing & Client Engagement:
- Maintain and organize our prospective client database, keeping contact details, interests, and follow-up records accurate and up to date.
- Conduct timely outreach and follow-ups through WeChat, phone, email, and other channels.
- Understand prospective clients’ needs, introduce relevant services, and coordinate consultations with the appropriate team members.
- Reconnect with past inquiries and inactive leads to identify renewed interest.
- Conduct client check-ins, collect feedback, and coordinate with internal teams to address questions and support a positive client experience.
Content & Team Collaboration:
- Assist with social media content and promotional copy for livestreams, events, and community campaigns.
- Work closely with marketing, sales, and service teams to ensure smooth lead handoffs and consistent communication.
- Track key operational metrics and share insights to improve engagement and follow-up effectiveness.
Qualifications
- Strong written and verbal communication skills in Mandarin Chinese and English.
- Strong organizational skills, attention to detail, and the ability to manage multiple follow-ups and deadlines.
- Comfortable communicating directly with prospective clients and building relationships.
- Familiarity with WeChat and social media platforms.
- A proactive mindset, strong sense of ownership, and willingness to learn.
- Previous experience in digital marketing, community management, event operations, customer service, or client engagement is preferred.
Nice to Have
- Experience supporting livestreams or webinars.
- Familiarity with CRM tools, lead tracking, and customer segmentation.
- Experience in education, career services, or serving international students.
- Basic copywriting, Canva, or short-form video editing skills.
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Who's Hiring
Top Industries Hiring
- Investment & Asset Management
- Retail
- Education
- Manufacturing
Entry Level Digital Operations Specialist Jobs: Frequently Asked Questions
How do I get an entry level digital operations specialist job?
Start by building hands-on experience through internships, volunteer projects, or coursework that shows you can manage workflows, track data, and support digital tools. Employers at this level look for candidates who are comfortable with spreadsheets, project management platforms, and basic process documentation. A portfolio of work samples, even from academic or self-directed projects, can set you apart from other entry level applicants.
Which companies hire entry level digital operations specialists?
Companies hiring entry level digital operations specialists right now include Casey's, Clear Street, and Mattel, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from a broad mix of employers, including fast-growing startups, mid-size technology firms, and larger enterprises building out their digital infrastructure teams.
Are there remote entry level digital operations specialist jobs?
Yes, though availability varies by employer and role type. About 75% of entry level digital operations specialist openings are remote or hybrid as of November 2026, reflecting strong demand for flexible work arrangements in this field. Many teams prefer hybrid schedules for junior hires so new team members can get hands-on onboarding alongside colleagues.
Are these new grad digital operations specialist jobs?
Yes, many of the listings here are new grad and junior roles that explicitly welcome recent graduates and candidates with little to no professional experience. A new grad-friendly posting typically calls for zero to two years of experience and accepts internships, coursework, or a portfolio in place of a full work history. Look for language like 'entry level,' 'junior,' or 'recent graduates encouraged to apply' in job descriptions.
Which industries hire the most entry level digital operations specialists?
Entry Level digital operations specialist roles concentrate in Investment & Asset Management, Retail, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive the most hiring at this level because they depend on streamlined digital workflows, data coordination, and operational support that junior specialists can step into with the right foundational skills.