Director of Case Management Jobs
Director of Case Management jobs are open across hospitals, health systems, managed care organizations, and behavioral health settings, with specializations in utilization review, discharge planning, and population health, from frontline supervisor to system-wide executive. Find a role that fits below and apply directly.
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Showing 5 of 8+ Director of Case Management jobs
Help Shape Programs That Change Lives
At Willis Dady Homeless Services, we believe great outcomes start with great service delivery. We are seeking two Directors of Program Operations to provide strategic leadership for assigned programs and services with a focus on case management excellence, staff development, program performance, and participant outcomes.
One Director will oversee Housing Services, while the other will oversee Shelter and Veteran Services. As members of the leadership team, Directors help ensure programs deliver high-quality, person-centered services while strengthening operations, supporting staff, and driving continuous improvement. Program assignments may change based on organizational needs and strategic priorities.
Why Work With Us?
At Willis Dady, you’ll have the opportunity to influence organizational priorities, support talented teams, and strengthen services that help individuals and families experiencing homelessness build stability and self-sufficiency. You’ll join a mission-driven organization that embraces challenges, values collaboration, and is committed to continually strengthening programs and services for the people we serve.
In addition to meaningful work, we offer a comprehensive benefits package, including:
- Health insurance (Willis Dady pays 75% of premiums for employees and eligible dependents)
- Dental and vision insurance
- Retirement plan with employer match
- Employer paid life and disability insurance
- Generous PTO and personal days
- 30-day paid sabbatical after 5 years of employment
- Public Service Loan Forgiveness (PSLF) eligible employer
In This Role, You Will
- Provide strategic leadership and operational oversight for assigned programs and services.
- Promote high-quality, person-centered case management and service delivery that supports positive participant outcomes.
- Lead, develop, and support managers and program staff through coaching, accountability, and professional development.
- Monitor program performance and utilize data to drive decision-making, continuous improvement, and program effectiveness.
- Oversee program budgets, funding resources, compliance requirements, and operational effectiveness.
- Foster collaboration across programs to strengthen service coordination and participant outcomes.
- Build and maintain strong partnerships with community organizations, service providers, funders, and other key stakeholders.
- Contribute as a member of the leadership team to support agency priorities, strategic initiatives, and organizational growth.
What We’re Looking For
Required Qualifications:
- Bachelor’s degree in Social Work, Human Services, Public Administration, Nonprofit Management, Business Administration or a related field (or equivalent combination of education and experience).
- Five or more years of leadership experience in homeless services, housing, human services, case management, or a related field.
- Three or more years of supervisory experience.
- Experience overseeing programs, budgets, grant-funded initiatives, and service delivery.
- Strong leadership, communication, relationship-building, and problem-solving skills.
- Experience using data and performance measures to drive results.
- Knowledge of Housing First, trauma-informed care, and person-centered approaches.
Preferred Qualifications:
- Master’s degree in related field.
- Experience working with individuals and families experiencing homelessness or housing instability.
- Experience overseeing housing programs or other community-based human service initiatives.
- Experience managing federally, state, and/or locally funded programs.
- Experience leading quality improvement, or organizational change efforts.
Additional Requirements:
- Valid driver’s license and insurable driving record.
- Ability to travel throughout the service area as needed.
- Successful completion of a criminal background check and other screenings.
Apply Today
If you are a people-focused leader who is passionate about developing people, strengthening services, and creating meaningful community impact, we'd love to hear from you.
Apply through Indeed, by submitting your resume and cover letter. You may also submit a resume and cover letter to Human Resources at HR@willisdady.org, Subject: Director of Program Operations. Applications are now being accepted until the position is filled.
Willis Dady Emergency Shelter policy is to provide equal employment opportunities regardless of race, color, religion, national origin, sex, age, marital status, disability, sexual orientation, gender identity, Vietnam era or disabled veteran status. All offers of employment are contingent on a negative report on criminal history records check and Sex Offender Registry. Willis Dady is an At Will Employer.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Help Shape Programs That Change Lives
At Willis Dady Homeless Services, we believe great outcomes start with great service delivery. We are seeking two Directors of Program Operations to provide strategic leadership for assigned programs and services with a focus on case management excellence, staff development, program performance, and participant outcomes.
One Director will oversee Housing Services, while the other will oversee Shelter and Veteran Services. As members of the leadership team, Directors help ensure programs deliver high-quality, person-centered services while strengthening operations, supporting staff, and driving continuous improvement. Program assignments may change based on organizational needs and strategic priorities.
Why Work With Us?
At Willis Dady, you’ll have the opportunity to influence organizational priorities, support talented teams, and strengthen services that help individuals and families experiencing homelessness build stability and self-sufficiency. You’ll join a mission-driven organization that embraces challenges, values collaboration, and is committed to continually strengthening programs and services for the people we serve.
In addition to meaningful work, we offer a comprehensive benefits package, including:
- Health insurance (Willis Dady pays 75% of premiums for employees and eligible dependents)
- Dental and vision insurance
- Retirement plan with employer match
- Employer paid life and disability insurance
- Generous PTO and personal days
- 30-day paid sabbatical after 5 years of employment
- Public Service Loan Forgiveness (PSLF) eligible employer
In This Role, You Will
- Provide strategic leadership and operational oversight for assigned programs and services.
- Promote high-quality, person-centered case management and service delivery that supports positive participant outcomes.
- Lead, develop, and support managers and program staff through coaching, accountability, and professional development.
- Monitor program performance and utilize data to drive decision-making, continuous improvement, and program effectiveness.
- Oversee program budgets, funding resources, compliance requirements, and operational effectiveness.
- Foster collaboration across programs to strengthen service coordination and participant outcomes.
- Build and maintain strong partnerships with community organizations, service providers, funders, and other key stakeholders.
- Contribute as a member of the leadership team to support agency priorities, strategic initiatives, and organizational growth.
What We’re Looking For
Required Qualifications:
- Bachelor’s degree in Social Work, Human Services, Public Administration, Nonprofit Management, Business Administration or a related field (or equivalent combination of education and experience).
- Five or more years of leadership experience in homeless services, housing, human services, case management, or a related field.
- Three or more years of supervisory experience.
- Experience overseeing programs, budgets, grant-funded initiatives, and service delivery.
- Strong leadership, communication, relationship-building, and problem-solving skills.
- Experience using data and performance measures to drive results.
- Knowledge of Housing First, trauma-informed care, and person-centered approaches.
Preferred Qualifications:
- Master’s degree in related field.
- Experience working with individuals and families experiencing homelessness or housing instability.
- Experience overseeing housing programs or other community-based human service initiatives.
- Experience managing federally, state, and/or locally funded programs.
- Experience leading quality improvement, or organizational change efforts.
Additional Requirements:
- Valid driver’s license and insurable driving record.
- Ability to travel throughout the service area as needed.
- Successful completion of a criminal background check and other screenings.
Apply Today
If you are a people-focused leader who is passionate about developing people, strengthening services, and creating meaningful community impact, we'd love to hear from you.
Apply through Indeed, by submitting your resume and cover letter. You may also submit a resume and cover letter to Human Resources at HR@willisdady.org, Subject: Director of Program Operations. Applications are now being accepted until the position is filled.
Willis Dady Emergency Shelter policy is to provide equal employment opportunities regardless of race, color, religion, national origin, sex, age, marital status, disability, sexual orientation, gender identity, Vietnam era or disabled veteran status. All offers of employment are contingent on a negative report on criminal history records check and Sex Offender Registry. Willis Dady is an At Will Employer.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
See All 8 Director of Case Management Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsDirector of Case Management Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in director of case management jobs.
- Active RN, LCSW, or equivalent clinical licensure required
- Three or more years of case management leadership or supervisory experience
- Certified Case Manager (CCM) credential required or preferred
- Proficiency with electronic health records and care management platforms
- Working knowledge of Medicare, Medicaid, and managed care payer requirements
- Experience with utilization review, discharge planning, and length-of-stay management
Tips for Your Director of Case Management Job Search
Align your resume to outcomes
Directors of case management get hired on results, not duties. Quantify reductions in readmission rates, length-of-stay improvements, or cost-of-care savings your teams achieved. Hiring managers compare candidates by impact, so your resume needs numbers, not job descriptions.
Highlight your licensure and CCM credential
Many postings require an active RN, LCSW, or equivalent clinical license alongside a Certified Case Manager credential. List your credentials prominently near your name so reviewers confirm eligibility before reading further. Missing or buried credentials are the fastest route to the rejection pile.
Target postings by care setting specifically
Acute care, post-acute, managed care, and behavioral health each have different scope expectations for this role. Filter your search by setting, not just title, so your experience matches the environment. Applying to a health plan role with only inpatient experience reads as a mismatch even when the title is identical.
Apply early to roles that fit
Migrate Mate lists director of case management openings from across the United States in one place, so you can find roles that match and apply directly to each listing. Applying early keeps your application out of a backlog and in front of reviewers while the role is still active.
Prepare a staffing and operations narrative
Interviewers for director-level case management roles consistently ask how you built, restructured, or scaled a team. Walk through one concrete example covering team size, the problem you addressed, and the operational change you made. A rehearsed story outperforms a list of responsibilities every time.
Negotiate scope before accepting an offer
Clarify reporting structure, case manager-to-director ratio, and whether the role owns utilization management, discharge planning, or both. Directors who skip this conversation often inherit a scope far broader or narrower than expected. Ask directly in the final interview round so there are no surprises at the offer stage.
Director of Case Management Jobs: Frequently Asked Questions
Which companies are hiring the most director of case managements?
The companies hiring the most director of case managements right now include LEAP of California, Pepperdine University, and Veracity Ventures, with the largest share of openings in California, Florida, and Iowa, based on current listings on Migrate Mate as of November 2026. Health systems, managed care organizations, and post-acute networks tend to post the highest volume of these roles at any given time.
How many director of case management jobs are remote?
About 50% of director of case management openings are fully remote or hybrid as of November 2026, though the share varies significantly by employer type. Managed care, health plan, and utilization management roles are the most likely to offer full remote arrangements, while hospital-based and post-acute roles typically require on-site presence.
How do you become a director of case management?
Start by earning a clinical license, most commonly an RN or LCSW, and building direct case management experience in an acute or post-acute setting. Pursue the Certified Case Manager credential to signal professional readiness for leadership. Move into a supervisor or manager role to develop team oversight experience, then apply for director-level positions once you can demonstrate operational and financial outcomes.
Can you get hired as a director of case management with limited experience?
Moving directly into a director role with no management background is uncommon, but some smaller facilities and post-acute organizations hire strong individual contributors into working director roles that combine direct caseload with supervisory duties. Focusing your search on those hybrid roles, emphasizing clinical depth, and showing measurable outcomes on your resume improves your chances when formal leadership tenure is thin.
What does the director of case management interview process look like?
Most employers run a phone screen with HR, followed by a panel interview with the CNO, CMO, or VP of Clinical Operations, and often a separate conversation with the case management team. Expect scenario-based questions on staffing decisions, payer disputes, and length-of-stay challenges. Some health systems add a presentation round where candidates propose a process improvement or strategic plan before a final offer is extended.
Where can I find and apply to director of case management jobs?
You can find and apply to director of case management jobs on Migrate Mate, which lists current openings from employers across the United States. Find roles that match your clinical background, care setting experience, and geography, then apply directly to each listing. The application goes straight to the employer so there's no delay in getting your materials in front of the hiring team.
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Find roles that match your experience and apply in just a few clicks.
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