Director Of Client Experience Jobs in Colorado
Director Of Client Experience jobs in Colorado are concentrated in technology, financial services, and healthcare, with Denver and Boulder anchoring the strongest demand for senior-level talent capable of building customer-facing programs at scale. The Front Range corridor drives most of the hiring, including Colorado Springs, where established employers like Xcel Energy, Charles Schwab, and DaVita maintain large operations and seek leaders who can own the full client journey. The most in-demand specialties are digital customer experience strategy, voice-of-customer programs, and enterprise account management. Scan the live roles below and apply to whichever ones fit.
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Customer Experience Program Coordinator
Date: Jul 10, 2026
Location: Lakewood, CO, US
Company: Terumo BCT, Inc.
Requisition ID: 35180
At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.
We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.
With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.
The Customer Experience Program Coordinator plays a key role in delivering exceptional, best-in-class experiences at Terumo Blood and Cell Technologies’ headquarters in Lakewood, Colorado. This role supports the day-to-day operations, readiness, and ongoing enhancement of the Customer Experience Center, ensuring every visit reflects the company’s commitment to innovation and excellence. Reporting to Corporate Communications, the Coordinator partners closely with teams across the organization to create engaging, seamless experiences for customers, healthcare professionals, government officials, community leaders, and new associates. This position is instrumental in showcasing Terumo’s heritage, advanced solutions, and global leadership in blood and cell technologies, while maintaining a highly organized, polished, and welcoming environment that brings the brand to life.
ESSENTIAL DUTIES
- Support day-to-day operations of the Customer Experience Center, ensuring the space is always visit-ready.
- Maintain high standards for organization, functionality, and presentation.
- Ensure the center reflects Terumo’s brand, values, and solutions.
- Support budget monitoring and planning in coordination with Finance, Procurement, and Facilities.
- Serve as a host and company representative for visitors as needed, ensuring professional, welcoming, and consistent Terumo experience.
- Coordinate scheduling, booking and logistics, and track all visits, by maintaining scheduling system updates in alignment with compliance requirements.
- Support internal stakeholders in planning and hosting effective events and visits.
- Provide coordination support to the global events team for company-wide events, meetings, and internal gatherings as needed, including logistics, setup, vendor coordination, and on-site assistance.
- Ensure a consistent, high-quality experience across all audiences.
- Coordinate new content planning, refresh cycles, and updates with Corporate Communications, Marketing, Business Areas, Commercial, R&D, Operations, and HR teams.
- Help keep content on digital screens, displays, and graphics accurate and up to date by coordinating and regularly triggering updates with content owners.
- Work with IT, Engineering, Services, Product, and other teams to report and resolve basic technology issues.
- Assist with and trigger routine updates and minor enhancements to the visitor experience.
- Act as the primary operational contact for technology issues within the center.
- Support upgrades and enhancements to improve the visitor experience.
- Coordinate with procurement and external vendors and service providers supporting the center (e.g., AV, catering, exhibit support).
- Ensure the center is stocked with necessary supplies and refreshments.
- Monitor vendor performance and help maintain quality and cost control.
- Assist with training internal stakeholders on how to use the center and host visits effectively.
- Maintain hosting guidelines and operational documentation.
- Support onboarding experiences for new associates.
- Coordinate the promotion awareness and utilization of the Customer Experience Center internally with Marketing, Marketing Communications, Events, and Leadership teams to increase engagement and use.
- Support long-term enhancement planning, including new content, technology upgrades, and experience innovation.
- Prepare regular reports and summaries on Center activities, including visit volume, audience types, utilization, feedback, and key insights.
- Collect feedback, track and analyze center usage and visitor feedback to support continuous improvement and leadership updates.
MINIMUM QUALIFICATION REQUIREMENTS
Experience
- 1–2 years of experience in customer experience centers, hospitality, brand experience, events, or operations.
- Strong organizational, coordination, and interpersonal skills.
- Experience working with digital and interactive experience platforms.
- Familiarity with experience measurement or continuous improvement practices.
- Strong customer and stakeholder focus.
- Strong attention to detail and operational excellence.
- Ability to work effectively across functions without direct authority.
- Strong organizational and prioritization skills.
- Problem-solving mindset with a focus on continuous improvement.
LOCATION
Lakewood, Colorado - Onsite (hybrid).
PHYSICAL REQUIREMENTS
- Typical Office Environment requirements include reading, speaking, hearing, close vision, walking, bending, sitting, and occasionally lifting up to twenty pounds.
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
Target Pay Range: $23.00 to $29.00 - Hourly pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base: 7.0%
We anticipate this requisition will be open for a minimum of five days, from July 10, 2026. We encourage your prompt application.
At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.
- Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
- In 2024, Terumo Blood and Cell Technologies reached $1.5 billion in revenue.
- We employ nearly 8,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
- We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
- Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
- Respect – Appreciative of others
- Integrity – Guided by our mission
- Care – Empathetic to patients
- Quality – Committed to excellence
- Creativity – Striving for innovation
- We contribute to the Leukemia and Lymphoma Society (LLS), raising $2.4 million USD since 2025.
We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.
Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.
Nearest Major Market: Denver
Job Segment: Program Manager, Substance Abuse, Behavioral Health, Corporate Communications, Marketing Communications, Management, Healthcare, Marketing
Customer Experience Program Coordinator
Date: Jul 10, 2026
Location: Lakewood, CO, US
Company: Terumo BCT, Inc.
Requisition ID: 35180
At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.
We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.
With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.
The Customer Experience Program Coordinator plays a key role in delivering exceptional, best-in-class experiences at Terumo Blood and Cell Technologies’ headquarters in Lakewood, Colorado. This role supports the day-to-day operations, readiness, and ongoing enhancement of the Customer Experience Center, ensuring every visit reflects the company’s commitment to innovation and excellence. Reporting to Corporate Communications, the Coordinator partners closely with teams across the organization to create engaging, seamless experiences for customers, healthcare professionals, government officials, community leaders, and new associates. This position is instrumental in showcasing Terumo’s heritage, advanced solutions, and global leadership in blood and cell technologies, while maintaining a highly organized, polished, and welcoming environment that brings the brand to life.
ESSENTIAL DUTIES
- Support day-to-day operations of the Customer Experience Center, ensuring the space is always visit-ready.
- Maintain high standards for organization, functionality, and presentation.
- Ensure the center reflects Terumo’s brand, values, and solutions.
- Support budget monitoring and planning in coordination with Finance, Procurement, and Facilities.
- Serve as a host and company representative for visitors as needed, ensuring professional, welcoming, and consistent Terumo experience.
- Coordinate scheduling, booking and logistics, and track all visits, by maintaining scheduling system updates in alignment with compliance requirements.
- Support internal stakeholders in planning and hosting effective events and visits.
- Provide coordination support to the global events team for company-wide events, meetings, and internal gatherings as needed, including logistics, setup, vendor coordination, and on-site assistance.
- Ensure a consistent, high-quality experience across all audiences.
- Coordinate new content planning, refresh cycles, and updates with Corporate Communications, Marketing, Business Areas, Commercial, R&D, Operations, and HR teams.
- Help keep content on digital screens, displays, and graphics accurate and up to date by coordinating and regularly triggering updates with content owners.
- Work with IT, Engineering, Services, Product, and other teams to report and resolve basic technology issues.
- Assist with and trigger routine updates and minor enhancements to the visitor experience.
- Act as the primary operational contact for technology issues within the center.
- Support upgrades and enhancements to improve the visitor experience.
- Coordinate with procurement and external vendors and service providers supporting the center (e.g., AV, catering, exhibit support).
- Ensure the center is stocked with necessary supplies and refreshments.
- Monitor vendor performance and help maintain quality and cost control.
- Assist with training internal stakeholders on how to use the center and host visits effectively.
- Maintain hosting guidelines and operational documentation.
- Support onboarding experiences for new associates.
- Coordinate the promotion awareness and utilization of the Customer Experience Center internally with Marketing, Marketing Communications, Events, and Leadership teams to increase engagement and use.
- Support long-term enhancement planning, including new content, technology upgrades, and experience innovation.
- Prepare regular reports and summaries on Center activities, including visit volume, audience types, utilization, feedback, and key insights.
- Collect feedback, track and analyze center usage and visitor feedback to support continuous improvement and leadership updates.
MINIMUM QUALIFICATION REQUIREMENTS
Experience
- 1–2 years of experience in customer experience centers, hospitality, brand experience, events, or operations.
- Strong organizational, coordination, and interpersonal skills.
- Experience working with digital and interactive experience platforms.
- Familiarity with experience measurement or continuous improvement practices.
- Strong customer and stakeholder focus.
- Strong attention to detail and operational excellence.
- Ability to work effectively across functions without direct authority.
- Strong organizational and prioritization skills.
- Problem-solving mindset with a focus on continuous improvement.
LOCATION
Lakewood, Colorado - Onsite (hybrid).
PHYSICAL REQUIREMENTS
- Typical Office Environment requirements include reading, speaking, hearing, close vision, walking, bending, sitting, and occasionally lifting up to twenty pounds.
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
Target Pay Range: $23.00 to $29.00 - Hourly pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base: 7.0%
We anticipate this requisition will be open for a minimum of five days, from July 10, 2026. We encourage your prompt application.
At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.
- Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
- In 2024, Terumo Blood and Cell Technologies reached $1.5 billion in revenue.
- We employ nearly 8,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
- We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
- Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
- Respect – Appreciative of others
- Integrity – Guided by our mission
- Care – Empathetic to patients
- Quality – Committed to excellence
- Creativity – Striving for innovation
- We contribute to the Leukemia and Lymphoma Society (LLS), raising $2.4 million USD since 2025.
We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.
Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.
Nearest Major Market: Denver
Job Segment: Program Manager, Substance Abuse, Behavioral Health, Corporate Communications, Marketing Communications, Management, Healthcare, Marketing
See All 128+ Director Of Client Experience Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find JobsDirector Of Client Experience Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Director Of Client Experience Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
- Retail
- Technology & Software
- Consulting & Professional Services
- Airlines
What Colorado Employers Look For
The qualifications that appear most often in director of client experience jobs across Colorado.
- Bachelor's degree in business, marketing, communications, or a related field required
- Seven or more years of progressive customer experience or client success leadership experience
- Demonstrated ability to build and manage cross-functional teams across multiple departments
- Experience using CRM platforms such as Salesforce or HubSpot to track client engagement
- Proven ability to design and implement client satisfaction measurement frameworks and programs
- Strong background in data analysis and translating customer insights into operational improvements
Director Of Client Experience Jobs in Colorado: Frequently Asked Questions
How do you become a director of client experience in Colorado?
Most directors of client experience in Colorado reach the role by building a career in customer success, account management, or operations before moving into leadership. There is no state-issued license required for this role in Colorado. Employers typically look for candidates with a bachelor's degree plus senior-level experience managing teams, along with a demonstrated record of improving client retention and satisfaction. Certifications from recognized bodies such as the Customer Experience Professionals Association can strengthen an application.
Which companies hire director of client experiences in Colorado?
Employers hiring director of client experiences in Colorado right now include McDonald's, EchoStar, and Apple, based on current listings on Migrate Mate as of July 2026. Colorado's concentration of technology firms, financial services companies, and large healthcare systems along the Front Range means steady, year-round demand for experienced client experience leaders.
Which Colorado cities have the most director of client experience jobs?
Denver, Boulder, and Colorado Springs have the most director of client experience openings in Colorado. Denver dominates because of its dense concentration of corporate headquarters, fintech firms, and regional offices for national brands, while Boulder's established technology and SaaS ecosystem generates consistent demand, and Colorado Springs draws hiring from its growing healthcare and defense-adjacent services sector.
Are there remote director of client experience jobs in Colorado?
Yes, and more than many leadership roles. The strategic and operational nature of the work makes it well suited to remote or hybrid arrangements. About 35% of director of client experience openings tied to Colorado are remote or hybrid as of July 2026, reflecting how many Colorado-headquartered technology and financial services firms have adopted flexible work models. The most remote-friendly sub-areas tend to be digital experience strategy and customer success program management.
How can I get hired as a director of client experience in Colorado with little or no experience?
The most realistic entry path is moving into the field through a customer success manager or account manager role, which are the positions Colorado employers most commonly promote into director-level client experience leadership. Large Front Range employers in SaaS and financial services regularly hire associate customer success managers and train them through structured progression programs. Building a portfolio of measurable outcomes, such as documented retention improvements or client onboarding redesigns, and earning a recognized customer experience certification will sharpen your candidacy significantly.
Where can I find and apply to director of client experience jobs in Colorado?
You can find and apply to director of client experience jobs in Colorado on Migrate Mate, which lists current Colorado openings updated regularly. Search the listings, identify the roles that fit your background and target location, and apply directly to the ones that match.
See All 128+ Director Of Client Experience Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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