Director of Patient Services Jobs
Director of Patient Services jobs are open across hospitals, health systems, long-term care facilities, and outpatient clinics, from mid-level management to executive leadership, with specializations in care coordination, patient experience, and service line operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 26+ Director of Patient Services jobs
Salary: $150,000 – $185,000 annually | Full-Time | Exempt
An exciting opportunity to join a large, growing 400-bed acute care teaching hospital with exceptional executive leadership, a collaborative culture, and tremendous opportunities for professional growth.
This comprehensive, multi-specialty hospital has earned an “A” Hospital Safety Grade from The Leapfrog Group and offers a broad range of clinical services, including active surgical programs, Maternal Child Health, and a Level III NICU.
What truly sets this organization apart is its powerhouse executive leadership team. The CEO, CNO, and CFO are highly collaborative, approachable leaders who share a clear vision for the hospital's future. The CFO is particularly well-regarded for his supportive leadership style and genuine approach to working with his team.
We've successfully placed seven professionals with this organization, giving us firsthand insight into its leadership, culture, and growth opportunities.
This is a fantastic opportunity for an experienced Patient Financial Services leader who enjoys improving processes, developing teams, and making a meaningful operational impact.
The Opportunity
The Director of Patient Financial Services will provide strategic and operational leadership over patient accounting, accounts receivable, billing, collections, denials management, charge capture, and admitting functions.
The hospital is focused on breaking down silos, standardizing processes, strengthening collaboration, and creating a culture of continuous improvement. Leaders are encouraged to challenge existing practices, bring solutions to the table, and participate in meaningful decision-making.
Key Responsibilities
- Lead daily Patient Financial Services operations, including billing, collections, accounts receivable, and denial management.
- Oversee charge master activities, charge capture, regulatory updates, and admitting operations.
- Improve revenue cycle performance through effective collections strategies, denial prevention, and timely account resolution.
- Monitor financial performance, productivity, accounts receivable, and departmental KPIs.
- Partner with the CFO, finance leadership, clinical departments, and physician stakeholders to improve workflows and financial outcomes.
- Recruit, mentor, and develop a high-performing team while promoting accountability and collaboration.
- Identify opportunities to standardize processes, improve efficiencies, and strengthen financial performance.
- Lead effectively within a unionized hospital environment.
Qualifications
- Bachelor's Degree or equivalent hospital experience required.
- Master's Degree preferred.
- Minimum 8 years of experience in accounting, medical records, coding, billing, and/or collections within a hospital or healthcare environment.
- Strong understanding of hospital revenue cycle operations, accounts receivable, reimbursement, and financial performance.
- Demonstrated leadership ability with experience coaching teams, improving performance, and implementing operational changes.
- Ability to work effectively in a union environment.
- Strong analytical, communication, and relationship-building skills.
- Los Angeles County Fire & Safety Card and Assault Response Competency (ARC) required within 30 days of hire.
Why This Opportunity Stands Out
- Exceptional Executive Leadership: Work alongside an outstanding CFO, powerhouse CNO, and CEO who are genuinely committed to the hospital's success.
- Large, Growing Hospital: Join a 434-bed teaching hospital offering comprehensive services and a diverse clinical environment.
- Collaborative Culture: Leadership values transparency, accountability, physician partnerships, and giving department leaders a voice.
- Meaningful Impact: Play an important role in strengthening financial operations and improving processes across the organization.
- Growth Opportunities: A growing organization offering opportunities for leadership development and career advancement.
- Recognized Quality: An “A” Hospital Safety Grade from The Leapfrog Group.
- A Hospital We Know: We've placed seven professionals here and have developed strong relationships with the organization's leadership team.
Interested?
If you're an experienced hospital Patient Financial Services leader who enjoys building strong teams, improving operations, and working with exceptional executive leadership, this is an opportunity worth exploring.
Apply today or message us directly for a confidential conversation. We'd love to share more about the leadership team, hospital culture, and what makes this opportunity special.
Pay: $150,000.00 - $185,000.00 per year
Work Location: In person
Director of Patient Services Jobs by Experience Level
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Find JobsDirector of Patient Services Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in director of patient services jobs.
- Bachelor's degree in healthcare administration, nursing, or a related clinical field
- Five or more years of progressive leadership experience in a patient services or clinical operations setting
- Working knowledge of CMS regulations, Joint Commission standards, and patient rights requirements
- Demonstrated experience managing patient grievance processes and service recovery programs
- Strong proficiency with electronic health records and patient experience reporting tools
- Excellent communication skills for coordinating across clinical, administrative, and executive stakeholders
Tips for Your Director of Patient Services Job Search
Quantify patient experience improvements on your resume
Directors of patient services are hired to move metrics. Replace vague language with specific outcomes: patient satisfaction scores you improved, grievance resolution rates you reduced, or department throughput you increased. Hiring managers in this role scan for measurable operational impact before anything else.
Highlight cross-functional leadership experience explicitly
Many candidates have the experience but bury it. If you've coordinated between clinical staff, billing, and administration to resolve patient issues, say that directly. Employers want to know you can bridge operational and clinical teams without authority over both.
Apply early to roles that fit
Migrate Mate lists director of patient services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your regulatory experience
Filter for roles that align with the regulatory environment you know best, whether CMS conditions of participation, Joint Commission standards, or state-level patient rights requirements. Mismatched regulatory backgrounds are a common reason directors get screened out early.
Prepare a patient advocacy case study for interviews
Interviewers for this role almost always ask how you've handled escalated patient complaints or grievances. Have one detailed example ready: the situation, what you did, and how the outcome was measured. Vague answers about 'being a patient advocate' don't land well at the director level.
Negotiate scope alongside title and compensation
Before accepting an offer, clarify which departments you'll oversee, whether you have direct reports in clinical vs. administrative roles, and what your budget authority covers. Scope varies dramatically across organizations, and a narrow role at a higher title can limit your next move.
Director of Patient Services Jobs: Frequently Asked Questions
Which companies are hiring the most director of patient servicess?
The most active employers for director of patient servicess right now are Anchor Health, Bristol Hospice, and Mission Healthcare, and the most openings are in California, New York, and Nevada, based on current listings on Migrate Mate as of November 2026. Health systems, large regional hospital networks, and outpatient specialty groups tend to post the most consistently.
How many director of patient services jobs are remote?
About 20% of director of patient services openings are fully remote or hybrid as of November 2026, reflecting that most of the role requires on-site presence to manage staff and patient interactions directly. The sub-areas most likely to offer remote flexibility include patient experience consulting, program oversight for telehealth platforms, and corporate patient advocacy roles within larger health systems.
How do you become a director of patient services?
Most directors of patient services start in front-line patient-facing roles, then move into supervisor or manager positions overseeing a department or service line. Building experience with patient grievance resolution, regulatory compliance, and interdisciplinary team coordination is essential. A bachelor's degree in healthcare administration or a clinical field is typically required, and many employers prefer candidates who have held a manager-level role for several years before moving into a director position.
Can you get a director of patient services job without prior director-level experience?
Yes, but you'll need to demonstrate that your manager-level work directly prepared you for director responsibilities. Focus on examples where you led cross-departmental initiatives, managed escalated patient complaints at an organizational level, or drove measurable improvements in patient satisfaction scores. Smaller facilities and community health organizations are more likely to promote strong managers into director roles than large academic medical centers.
What does the director of patient services interview process look like?
Most director of patient services interview processes include an initial screening call with HR, followed by a panel interview with clinical and administrative leadership, and sometimes a presentation round where you walk through how you'd approach a patient experience or grievance challenge. Interviewers typically probe your regulatory knowledge, your approach to staff management, and your ability to handle conflict between patients, families, and clinical teams. References from prior supervisors are almost always required before an offer is extended.
Where can I find and apply to director of patient services jobs?
You can find and apply to director of patient services jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level, specialty area, and preferred location, then apply directly to each listing that fits your background.
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