Director Of Professional Services Jobs in New York
Director Of Professional Services jobs in New York represent one of the most active markets in the country, concentrated in enterprise technology, financial services, management consulting, and healthcare IT across a seniority range from associate director through VP-level. Most hiring is centered in New York City, with additional demand in Albany and Buffalo, where established employers like IBM, Cognizant, and Deloitte maintain deep professional services operations. The most sought-after specialties include client success leadership, implementation management, and post-sale revenue growth. Find a role that fits below and apply directly.
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INTRODUCTION
ONLY CANDIDATES WHO ARE PERMANENT ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES OR WHO ARE ELIGIBLE FOR APPOINTMENT FROM THE OPEN COMPETITIVE OR PROMOTIONAL ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES LIST WILL BE CONSIDERED FOR THIS POSITION. The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking a Senior Director to oversee its Fatherhood Initiative. DYCD’s Fatherhood Initiative program aims to engage fathers to become self-sufficient, support fathers in establishing relationships and/or reconnecting with their children, and assist fathers in strengthening their ties to their communities, in order to strengthen their children’s economic, emotional, and social futures. The Fatherhood Initiative Programs will serve fathers at any level of child engagement and who are potentially living at or below the poverty level. This includes fathers who are disconnected from or have no visitation with their children, have supervised visitation with their children, or have unsupervised visitation of their children, regardless of whether they are a non-custodial or custodial parent.
ROLE AND RESPONSIBILITIES
Under the supervision of the Assistant Commissioner, with wide latitude for independent judgment and initiative, the Senior Director will oversee the CBO contracts under the Fatherhood Initiative portfolio. In addition, the Senior Director will represent DYCD in the City’s various efforts to promote responsible fatherhood, work to enhance DYCD’s profile in the field of responsible fatherhood, and will coordinate “father-friendly” campaigns and special events (e.g. “Dads Take Your Child To School Day”), making public presentations, etc. Some specific duties of the Senior Director include the following:
- Provide direct supervision to assigned staff engaged in contract management, development, and monitoring of assigned contracts and make sure they receive effective oversight.
- Review site visit reports prepared by program managers and ensure these and other contract monitoring instruments are completed and issued in a timely and efficient manner.
- Accompany program managers conducting on-site programmatic and administrative visits to CBOs during program hours (may include weekends and evenings).
- Review budgets, programmatic and contract documents for final approval.
- Coordinate with PACE, Fiscal, and other DYCD departments the flow of contract development.
- Ensure that Corrective Action Plans are completed and addressed in a timely manner.
- Monitor each CBO’s program design, work scope, and other documentation and procedures to ensure they remain aligned with the stated programmatic goals and objectives as per the Request for Proposal and contract.
- Provide technical expertise for contract negotiations and development as well as targeted assistance to underperforming contractors.
- Provide assistance to CBOs to identify resources, strengthen linkages and referrals, and refine practices.
- Become proficient and provide training as needed to CBOs on DYCD’s web-based program management systems (PTS, EMS, etc.) as well as DYCD’s protocols and frameworks (e.g. incident reports, case management standards, circles of support, social emotional learning, etc.).
- Monitor and analyze longitudinal performance of contractors and programs and provide periodic reports including on progress of the Initiative.
- Provide regular updates to supervisory staff concerning poor performing programs along with recommendations to improve program performance.
- Make recommendations concerning the provision of additional funding or defunding of program contracts.
- Provide technical support for CBOs and coordinate training and assistance with the Capacity Building Unit.
- Facilitate routine meetings with CBO providers to provide information and introduce resources and potential linkages to assist contractors.
- Identify and research other poverty alleviation studies as well as citywide, statewide, and federal initiatives.
- Prepare reports and carry out special assignments, tasks, and projects assigned by the Assistant Commissioner.
- Assist with developing new program areas and Request for Proposals.
- Prepare staff evaluations.
- Serve as liaison to community-based organizations as well as partnering City agencies.
- Represent DYCD and present at public meetings, conferences, community events, symposia, and other forums.
- Other duties as assigned.
MINIMUM QUALIFICATIONS
- A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
- Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
- A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
- Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or
- A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience. However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.
PREFERRED QUALIFICATIONS
- Excellent facilitation, communication, and consensus-building skills.
- Excellent project management skills, including ability to develop and manage multiple change processes involving multiple stakeholders and deadlines.
- Exceptional writing skills: clear, concise, and persuasive.
- Ability to synthesize information and develop actionable recommendations.
- Experience managing a team of seasoned professionals.
- Demonstrated working knowledge of target populations shown through management of relevant programs.
- Demonstrated experience and working knowledge of developing, managing, and monitoring human services programs and program budgets.
- Computer literate with strong skills in Microsoft Office: Word, Excel, and Power Point.
- Research skills utilizing the internet and other research methodologies.
- Knowledge of New York City contracting processes.
- Flexible team player with initiative and proven ability to meet deadlines.
- A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional, technical or administrative experience in one or more of the following fields: program evaluation, contract negotiations/management, business or public administration, contract community relations, or related fields at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel performing work in program evaluation, contract negotiation/management, business or public administration or
- A four-year high school diploma, or its equivalent, and six years of full-time, professional, technical or administrative work experience in one or more of the fields cited above at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel as described in "1" above or
- A satisfactory equivalent of education and experience as cited above. However, all candidates must have eighteen months of administrative, managerial or executive experience or experience supervising professional personnel as described in "1" above.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position.
ADDITIONAL INFORMATION
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
COMPENSATION
- Salary Range: $94,050.00 – $160,000.00
INTRODUCTION
ONLY CANDIDATES WHO ARE PERMANENT ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES OR WHO ARE ELIGIBLE FOR APPOINTMENT FROM THE OPEN COMPETITIVE OR PROMOTIONAL ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES LIST WILL BE CONSIDERED FOR THIS POSITION. The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking a Senior Director to oversee its Fatherhood Initiative. DYCD’s Fatherhood Initiative program aims to engage fathers to become self-sufficient, support fathers in establishing relationships and/or reconnecting with their children, and assist fathers in strengthening their ties to their communities, in order to strengthen their children’s economic, emotional, and social futures. The Fatherhood Initiative Programs will serve fathers at any level of child engagement and who are potentially living at or below the poverty level. This includes fathers who are disconnected from or have no visitation with their children, have supervised visitation with their children, or have unsupervised visitation of their children, regardless of whether they are a non-custodial or custodial parent.
ROLE AND RESPONSIBILITIES
Under the supervision of the Assistant Commissioner, with wide latitude for independent judgment and initiative, the Senior Director will oversee the CBO contracts under the Fatherhood Initiative portfolio. In addition, the Senior Director will represent DYCD in the City’s various efforts to promote responsible fatherhood, work to enhance DYCD’s profile in the field of responsible fatherhood, and will coordinate “father-friendly” campaigns and special events (e.g. “Dads Take Your Child To School Day”), making public presentations, etc. Some specific duties of the Senior Director include the following:
- Provide direct supervision to assigned staff engaged in contract management, development, and monitoring of assigned contracts and make sure they receive effective oversight.
- Review site visit reports prepared by program managers and ensure these and other contract monitoring instruments are completed and issued in a timely and efficient manner.
- Accompany program managers conducting on-site programmatic and administrative visits to CBOs during program hours (may include weekends and evenings).
- Review budgets, programmatic and contract documents for final approval.
- Coordinate with PACE, Fiscal, and other DYCD departments the flow of contract development.
- Ensure that Corrective Action Plans are completed and addressed in a timely manner.
- Monitor each CBO’s program design, work scope, and other documentation and procedures to ensure they remain aligned with the stated programmatic goals and objectives as per the Request for Proposal and contract.
- Provide technical expertise for contract negotiations and development as well as targeted assistance to underperforming contractors.
- Provide assistance to CBOs to identify resources, strengthen linkages and referrals, and refine practices.
- Become proficient and provide training as needed to CBOs on DYCD’s web-based program management systems (PTS, EMS, etc.) as well as DYCD’s protocols and frameworks (e.g. incident reports, case management standards, circles of support, social emotional learning, etc.).
- Monitor and analyze longitudinal performance of contractors and programs and provide periodic reports including on progress of the Initiative.
- Provide regular updates to supervisory staff concerning poor performing programs along with recommendations to improve program performance.
- Make recommendations concerning the provision of additional funding or defunding of program contracts.
- Provide technical support for CBOs and coordinate training and assistance with the Capacity Building Unit.
- Facilitate routine meetings with CBO providers to provide information and introduce resources and potential linkages to assist contractors.
- Identify and research other poverty alleviation studies as well as citywide, statewide, and federal initiatives.
- Prepare reports and carry out special assignments, tasks, and projects assigned by the Assistant Commissioner.
- Assist with developing new program areas and Request for Proposals.
- Prepare staff evaluations.
- Serve as liaison to community-based organizations as well as partnering City agencies.
- Represent DYCD and present at public meetings, conferences, community events, symposia, and other forums.
- Other duties as assigned.
MINIMUM QUALIFICATIONS
- A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
- Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
- A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
- Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or
- A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience. However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.
PREFERRED QUALIFICATIONS
- Excellent facilitation, communication, and consensus-building skills.
- Excellent project management skills, including ability to develop and manage multiple change processes involving multiple stakeholders and deadlines.
- Exceptional writing skills: clear, concise, and persuasive.
- Ability to synthesize information and develop actionable recommendations.
- Experience managing a team of seasoned professionals.
- Demonstrated working knowledge of target populations shown through management of relevant programs.
- Demonstrated experience and working knowledge of developing, managing, and monitoring human services programs and program budgets.
- Computer literate with strong skills in Microsoft Office: Word, Excel, and Power Point.
- Research skills utilizing the internet and other research methodologies.
- Knowledge of New York City contracting processes.
- Flexible team player with initiative and proven ability to meet deadlines.
- A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional, technical or administrative experience in one or more of the following fields: program evaluation, contract negotiations/management, business or public administration, contract community relations, or related fields at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel performing work in program evaluation, contract negotiation/management, business or public administration or
- A four-year high school diploma, or its equivalent, and six years of full-time, professional, technical or administrative work experience in one or more of the fields cited above at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel as described in "1" above or
- A satisfactory equivalent of education and experience as cited above. However, all candidates must have eighteen months of administrative, managerial or executive experience or experience supervising professional personnel as described in "1" above.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position.
ADDITIONAL INFORMATION
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
COMPENSATION
- Salary Range: $94,050.00 – $160,000.00
See All 15 Director Of Professional Services Jobs in New York
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Find JobsDirector Of Professional Services Jobs by City in New York
Where New York roles are concentrated, by current openings.
Director Of Professional Services Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- City of New York2
- Aon1
- Axinn Veltrop & Harkrider1
- Bank of America1
- BlackRock1
Top Industries Hiring
- Investment & Asset Management4
- Technology & Software4
- Banking & Financial Services3
- Law & Legal Services3
- Consulting & Professional Services2
What New York Employers Look For
The qualifications that appear most often in director of professional services jobs across New York.
- Bachelor's degree in business, technology, or a related field required
- Seven or more years of experience in professional services or client-facing leadership roles
- Proven ability to manage P&L, utilization rates, and delivery team performance
- Experience leading cross-functional teams across enterprise software or consulting engagements
- Strong executive presence with demonstrated skills in client escalation and retention
- Familiarity with project management methodologies such as PMP, Agile, or ITIL frameworks
Director Of Professional Services Jobs in New York: Frequently Asked Questions
How do you become a director of professional services in New York?
Most director of professional services roles in New York require a bachelor's degree in business, technology, or a related discipline, combined with several years of progressive experience in consulting, implementation, or client success. No state-issued license governs this role in New York, but employers in regulated industries like financial services and healthcare IT often prefer candidates holding credentials such as PMP or ITIL. New York's density of enterprise technology and financial firms makes it common to advance internally from senior consultant or program manager roles.
Which companies hire director of professional servicess in New York?
Employers hiring director of professional servicess in New York right now include City of New York, Aon, and Axinn Veltrop & Harkrider, based on current listings on Migrate Mate as of June 2026. New York's concentration of global financial institutions, enterprise software firms, and management consultancies means steady year-round demand for this leadership role across both large corporations and mid-market professional services firms.
Which New York cities have the most director of professional services jobs?
The cities with the most director of professional services openings in New York are New York, Albany, and Manhattan. New York City dominates because it is home to the largest concentration of enterprise technology companies, global banks, and management consultancies in the state, while Albany and Buffalo contribute demand through government IT services, regional healthcare networks, and back-office operations for nationally headquartered firms.
Are there remote director of professional services jobs in New York?
Yes, and more than most leadership roles, because director of professional services work is largely desk-based, client-facing over video, and portfolio-driven rather than tied to a physical site. About 60% of director of professional services openings tied to New York are remote or hybrid as of June 2026, reflecting how normalized distributed delivery teams have become across New York's technology and consulting sectors. Strategic client oversight, renewal management, and team leadership are the functions most frequently performed fully remotely.
How can I get hired as a director of professional services in New York with little or no experience?
The most realistic entry path is moving into a professional services associate or implementation specialist role at a New York-based enterprise software company, then building toward a manager or senior manager position before stepping into director-level responsibility. Large New York employers like Salesforce, Oracle, and major consulting firms run structured associate consulting and new-graduate development programs that feed the leadership pipeline. Earning a PMP credential or completing an Agile certification while in an adjacent role such as project manager or customer success manager gives candidates a measurable edge with New York hiring teams.
Where can I find and apply to director of professional services jobs in New York?
You can find and apply to director of professional services jobs in New York on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that match your experience and target industry, and apply directly to each position.
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