Director Of Professional Services Jobs
Director Of Professional Services jobs are open across software, consulting, healthcare IT, and managed services, from senior manager through VP level, with specializations in customer success, implementation, and technical delivery. Find a role that fits from the openings below and apply directly.
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Showing 5 of 14+ Director Of Professional Services jobs
DESCRIPTION
Your days will alternate between strategic planning to refine AI-powered discovery approaches, presenting to C-suite executives on transformation initiatives with quantified business outcomes, and cross-functional collaboration with the global AWS sales and SA teams, ProServe sales and delivery teams, WWSO Security teams, and partner organizations. You'll balance tactical execution (with strategic vision, building sustainable programs that scale across thousands of customers. Throughout, you'll make high-velocity decisions on resource allocation, pricing strategies, and partnership models while reviewing annual planning documents and refining multi-year roadmaps that shape organizational priorities. This role sits at the intersection of strategic business development, technical innovation, and executive relationship management—where your decisions directly impact AWS's growth trajectory and customer success at scale.
Key job responsibilities
- Define and execute multi-year strategy for AGI programs, developing repeatable pathways that scale from dozens to thousands of customer engagements through AI-powered automation
- Engage customer C-suite and line-of-business leaders on transformation initiatives, translating technical capabilities into quantified business outcomes and executive-ready business cases
- Drive cross-organizational alignment across Sales, Strategic Customer Engagement, Geography teams, Product, and Partner organizations to ensure seamless program execution
- Design and implement scaled delivery models that leverage partner ecosystems while maintaining quality governance and operational excellence
- Build and lead multi-layered organization spanning business development, technical specialists, and program managers with clear succession plans and sustainable workload culture
- Own pipeline generation and management through AI-powered opportunity identification, monitoring conversion rates, deal velocity, and program health metrics
- Make high-velocity decisions on resource allocation, pricing strategies, deal qualification, and risk management with significant business impact
- Participate in OP1/OP2 planning, 3-year strategic roadmaps, and organizational planning processes that shape AWS priorities
- Champion adoption of AI-powered business development tools and methodologies, driving continuous improvement in delivery effectiveness and customer outcomes
- Manage financial planning, P&L responsibility, and operational compliance across programs while balancing growth targets with margin optimization
About the team
The AWS Professional Services AGI team is an AI-first business development engine designed to accelerate customer adoption and drive large-scale transformation deals globally using scalable mechanisms. Our AGI programs provide standardized, repeatable pathways that help customers navigate complex cloud journeys—from initial migration through modernization to AI-native innovation.
The AGI team operates at the forefront of AWS's growth strategy, combining deep technical expertise with strategic business development to unlock opportunities across our largest and most strategic accounts. We work closely with Enterprise Strategists, Expert Services, delivery teams, and partner organizations to create seamless customer experiences that deliver measurable business outcomes.
BASIC QUALIFICATIONS
- 10+ years experience in business development, sales, or customer-facing roles in enterprise technology
- 7+ years managing teams, including experience leading managers and multi-layered organizations
- Experience developing and executing multi-year strategic plans with measurable business outcomes
- Demonstrated ability to engage C-suite executives and line-of-business leaders on transformation initiatives
- Experience with cloud computing, enterprise software, or technology services business models
- Background managing complex, multi-stakeholder programs spanning multiple teams or business units
- Knowledge of cloud security services, security assessments, or security transformation programs
- Working understanding of AI/ML technologies and their application to enterprise modernization, including generative AI tooling, AI-powered automation, or AI-driven discovery and migration approaches
PREFERRED QUALIFICATIONS
- Bachelor's degree in Business, Computer Science, Engineering, or related field
- Background in Microsoft technologies, application modernization, or database migration programs
- Cloud security services expertise including security assessments or security transformation programs
- Track record designing and scaling repeatable go-to-market programs or standardized service offerings
- MBA or advanced degree in relevant field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 255,600.00 - 345,800.00 USD annually
USA, VA, Arlington - 232,400.00 - 314,400.00 USD annually
USA, WA, Seattle - 232,400.00 - 314,400.00 USD annually
DESCRIPTION
Your days will alternate between strategic planning to refine AI-powered discovery approaches, presenting to C-suite executives on transformation initiatives with quantified business outcomes, and cross-functional collaboration with the global AWS sales and SA teams, ProServe sales and delivery teams, WWSO Security teams, and partner organizations. You'll balance tactical execution (with strategic vision, building sustainable programs that scale across thousands of customers. Throughout, you'll make high-velocity decisions on resource allocation, pricing strategies, and partnership models while reviewing annual planning documents and refining multi-year roadmaps that shape organizational priorities. This role sits at the intersection of strategic business development, technical innovation, and executive relationship management—where your decisions directly impact AWS's growth trajectory and customer success at scale.
Key job responsibilities
- Define and execute multi-year strategy for AGI programs, developing repeatable pathways that scale from dozens to thousands of customer engagements through AI-powered automation
- Engage customer C-suite and line-of-business leaders on transformation initiatives, translating technical capabilities into quantified business outcomes and executive-ready business cases
- Drive cross-organizational alignment across Sales, Strategic Customer Engagement, Geography teams, Product, and Partner organizations to ensure seamless program execution
- Design and implement scaled delivery models that leverage partner ecosystems while maintaining quality governance and operational excellence
- Build and lead multi-layered organization spanning business development, technical specialists, and program managers with clear succession plans and sustainable workload culture
- Own pipeline generation and management through AI-powered opportunity identification, monitoring conversion rates, deal velocity, and program health metrics
- Make high-velocity decisions on resource allocation, pricing strategies, deal qualification, and risk management with significant business impact
- Participate in OP1/OP2 planning, 3-year strategic roadmaps, and organizational planning processes that shape AWS priorities
- Champion adoption of AI-powered business development tools and methodologies, driving continuous improvement in delivery effectiveness and customer outcomes
- Manage financial planning, P&L responsibility, and operational compliance across programs while balancing growth targets with margin optimization
About the team
The AWS Professional Services AGI team is an AI-first business development engine designed to accelerate customer adoption and drive large-scale transformation deals globally using scalable mechanisms. Our AGI programs provide standardized, repeatable pathways that help customers navigate complex cloud journeys—from initial migration through modernization to AI-native innovation.
The AGI team operates at the forefront of AWS's growth strategy, combining deep technical expertise with strategic business development to unlock opportunities across our largest and most strategic accounts. We work closely with Enterprise Strategists, Expert Services, delivery teams, and partner organizations to create seamless customer experiences that deliver measurable business outcomes.
BASIC QUALIFICATIONS
- 10+ years experience in business development, sales, or customer-facing roles in enterprise technology
- 7+ years managing teams, including experience leading managers and multi-layered organizations
- Experience developing and executing multi-year strategic plans with measurable business outcomes
- Demonstrated ability to engage C-suite executives and line-of-business leaders on transformation initiatives
- Experience with cloud computing, enterprise software, or technology services business models
- Background managing complex, multi-stakeholder programs spanning multiple teams or business units
- Knowledge of cloud security services, security assessments, or security transformation programs
- Working understanding of AI/ML technologies and their application to enterprise modernization, including generative AI tooling, AI-powered automation, or AI-driven discovery and migration approaches
PREFERRED QUALIFICATIONS
- Bachelor's degree in Business, Computer Science, Engineering, or related field
- Background in Microsoft technologies, application modernization, or database migration programs
- Cloud security services expertise including security assessments or security transformation programs
- Track record designing and scaling repeatable go-to-market programs or standardized service offerings
- MBA or advanced degree in relevant field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 255,600.00 - 345,800.00 USD annually
USA, VA, Arlington - 232,400.00 - 314,400.00 USD annually
USA, WA, Seattle - 232,400.00 - 314,400.00 USD annually
See All 14 Director Of Professional Services Jobs
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Find JobsDirector Of Professional Services Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in director of professional services jobs.
- 7 or more years of experience in professional services, consulting, or technical delivery roles
- Proven experience managing and scaling teams of customer-facing consultants or implementation specialists
- Strong project management skills with familiarity with methodologies such as PMP or PRINCE2
- Experience owning customer success metrics including NPS, CSAT, or time-to-value
- Ability to collaborate cross-functionally with sales, product, and engineering on pre- and post-sale activities
- Bachelor's degree in business, computer science, engineering, or a related field
Tips for Your Director Of Professional Services Job Search
Quantify delivery outcomes on your resume
Directors of professional services are hired to drive measurable results. Replace vague responsibilities with metrics like time-to-value improvements, customer satisfaction scores, or revenue tied to successful implementations. Hiring managers read these roles as P&L owners, so your resume should reflect that.
Tailor your resume to product type
A director of professional services at a SaaS company runs very differently from one at a systems integrator or consulting firm. Identify which environment each posting represents and reframe your experience to match that delivery model before you apply.
Apply early to roles that fit
Migrate Mate lists director of professional services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your team size
Job descriptions often signal the scale of the team indirectly through budget ownership language or geographic scope. If you've led a team of three, pursuing a role managing 40 consultants across multiple regions will raise questions you'd rather answer on your terms, so filter for genuine fit.
Prepare a structured delivery framework story
Interviewers for this role almost always ask how you build or improve a professional services methodology. Walk in with a concise, repeatable answer that covers intake, scoping, resourcing, escalation, and post-go-live review so your process thinking is clear from the first round.
Negotiate scope before you negotiate compensation
At the director level, the real negotiation is often about what's in your charter. Before finalizing an offer, clarify whether you own presales scoping, whether services revenue is part of your target, and how much authority you have over staffing decisions.
Director Of Professional Services Jobs: Frequently Asked Questions
Which companies are hiring the most director of professional servicess?
The companies hiring the most director of professional servicess right now include Amazon Web Services, Siemens Healthineers, and Medical Services of America, with the largest share of openings in Michigan, New York, and California, based on current listings on Migrate Mate as of September 2026. Demand is strongest at enterprise software companies and managed services providers with growing customer bases.
How many director of professional services jobs are remote?
About 80% of director of professional services openings are fully remote or hybrid as of September 2026, reflecting the delivery-focused nature of the role. Sub-areas tied to SaaS implementation and customer success tend to offer the most location flexibility, while roles in systems integration and field consulting more commonly require regional or on-site presence.
How do you become a director of professional services?
Most directors of professional services build up through individual contributor roles in consulting, implementation, or technical account management, then take on team lead and manager positions. Developing strong project delivery credentials, demonstrating the ability to own client outcomes end-to-end, and gaining experience with revenue-tied metrics like renewal rates or expansion bookings are the clearest stepping stones to director-level consideration.
Can you get hired as a director of professional services without direct leadership experience?
Getting hired at the director level without formal people management experience is difficult but possible if you can demonstrate equivalent scope. Candidates who have owned large, cross-functional implementation programs, managed subcontractors, or led a practice area without a direct reporting line can make a credible case, especially at smaller companies building out a services function for the first time.
What does the director of professional services interview process look like?
The process typically starts with a recruiter screen followed by a hiring manager conversation focused on delivery philosophy and team leadership style. Later rounds usually bring in a VP of Services or Chief Customer Officer, a cross-functional peer from sales or product, and sometimes a panel that includes a current services manager. Expect at least one case or scenario exercise asking you to walk through how you'd handle an at-risk implementation or an underperforming team.
Where can I find and apply to director of professional services jobs?
You can find and apply to director of professional services jobs on Migrate Mate, which lists current openings from companies across the United States. Search the listings to find roles that match your background and apply directly to each one that fits.
See All 14 Director Of Professional Services Jobs
Find roles that match your experience and apply in just a few clicks.
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