Servicenow Administrator Jobs
Servicenow Administrator jobs are open across healthcare, financial services, government contracting, and enterprise technology, from junior admin to platform architect, with specializations in ITSM configuration, workflow automation, and integration development. Find a role that fits from the openings below and apply directly.
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Dexian Government Solutions is recruiting for a ServiceNow Administrator to support our contract at CPE ST3 in Orlando, FL in a hybrid role.
Position Overview:
Dexian Government Solutions is seeking an experienced ServiceNow Administrator to administer, configure, and enhance the ServiceNow platform while supporting Microsoft Power Platform and SharePoint Online solutions for software development teams and mission-focused IT operations.
The role also contributes to light application development, workflow automation, and system integration as needed.
The ideal candidate combines strong ServiceNow administration expertise with hands-on knowledge of Power Apps, Power Automate, Power BI, SharePoint Online, and software development practices.
This is a hands-on individual contributor role partnering with developers, business users, and IT stakeholders to sustain secure, reliable business solutions.
Job Duties:
- Administer and maintain ServiceNow instances, users, groups, roles, access control lists (ACLs), properties, plugins, update sets, and platform configurations.
- Configure and support ITSM processes and modules, including Incident, Problem, Change, Asset, Request, Service Catalog, and Knowledge Management, as required.
- Build and maintain catalog items, record producers, forms, lists, business rules, client scripts, UI policies, notifications, and Flow Designer automations.
- Support software development operations by configuring intake, defect tracking, enhancement requests, change approvals, release coordination, and deployment-related workflows.
- Collaborate with software developers and DevOps personnel to integrate ServiceNow with development tooling, Microsoft 365, Power Platform, SharePoint, and other enterprise platforms using REST APIs and supported connectors.
- Manage development, test, and production instance activities, including update-set promotion, application deployment coordination, cloning support, regression testing, and release validation.
- Configure dashboards, reports, performance indicators, service-level metrics, and data quality controls to improve visibility into development and operational work.
- Administer and support SharePoint Online sites, lists, document libraries, access permissions, metadata, and business-process integrations with Microsoft 365.
- Configure, troubleshoot, and maintain Power Platform solutions, including Power Apps (Canvas and Model-Driven), Power Automate cloud flows, and Power BI reports or dashboards.
- Perform light application development and enhancements, such as JavaScript scripting, forms, low-code apps, API integrations, data connections, and small utility or workflow solutions as needed.
- Troubleshoot platform issues, script errors, permissions, workflows, performance problems, and failed integrations; perform root-cause analysis and corrective actions.
- Maintain CMDB and service/application data where applicable, including relationships, ownership, lifecycle accuracy, and integrations with asset or discovery processes.
- Enforce least-privilege access, auditability, configuration governance, change controls, and cybersecurity requirements appropriate for a government environment.
- Gather requirements; document configurations, technical designs, testing evidence, standard operating procedures, and knowledge articles; train and support end users and technical teams.
Required Qualifications:
- Four or more years of relevant hands-on enterprise experience with ServiceNow administration/configuration and demonstrated experience supporting Microsoft Power Platform and/or SharePoint Online.
- Demonstrated proficiency with core ServiceNow administration, including users/groups/roles, ACLs, forms, workflows, business rules, client scripts, Flow Designer, and update sets.
- Experience supporting ITSM processes such as Incident, Problem, Change, Request, Knowledge, and Service Catalog, including configuration and operational troubleshooting.
- Working knowledge of JavaScript, ServiceNow scripting, REST APIs, and enterprise application integrations; ability to perform minor enhancements and troubleshoot application-level issues.
- Experience promoting changes between ServiceNow environments, performing platform maintenance, supporting upgrades, and validating changes through testing.
- Understanding of software development lifecycle (SDLC), Agile delivery, defect/change management, release processes, and development-team support needs.
- Hands-on familiarity with Power Apps, Power Automate, and Power BI, including maintaining or troubleshooting existing business solutions.
- Experience administering SharePoint Online sites, permissions, lists, and libraries, and supporting integrations with Microsoft 365 or Power Platform.
- Strong analytical, communication, documentation, and stakeholder collaboration skills; ability to manage priorities and independently resolve complex production issues.
Requirement to Start:
- IAT II Certification, example Security+ certification, is Required to Start.
- A DOD Secret Clearance is Required to Start.
Company Description
Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The Dexian Government Solutions team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.
Benefits
Our robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!
EEO Statement
Dexian Government Solutions is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.
All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Manufacturing
- Medical Devices
- Staffing & Recruiting
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in servicenow administrator jobs.
- ServiceNow Certified System Administrator (CSA) certification required or strongly preferred
- Hands-on experience configuring ITSM modules including Incident, Change, Problem, and Service Catalog
- Proficiency in JavaScript, Glide scripting, and ServiceNow Flow Designer or Workflow Editor
- Experience with ServiceNow integrations using REST, SOAP, or Integration Hub spokes
- Bachelor's degree in information technology, computer science, or a related field
- Familiarity with ITIL framework principles and service management best practices
Tips for Your Servicenow Administrator Job Search
List certifications before experience
Your ServiceNow Certified System Administrator credential belongs in a dedicated certifications section near the top of your resume, not buried under job history. Hiring managers scan for it first, and many applicant tracking systems filter on it before a human sees your application.
Quantify your instance scope
Vague phrases like 'managed the ServiceNow platform' lose against candidates who write 'administered a 4,000-user instance across ITSM, HRSD, and SecOps.' Concrete scope signals seniority and helps interviewers calibrate where you fit on their team.
Target openings by module depth
Filter job descriptions for the specific modules you know best, whether that's Customer Service Management, ITOM, or GRC. Applying where your module experience matches the team's roadmap puts you ahead of generalists competing for the same role.
Apply early to roles that fit
Migrate Mate lists servicenow administrator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a live demo for interviews
Many servicenow administrator interviews include a hands-on or screen-share component where you walk through a catalog item, business rule, or flow. Having a personal developer instance ready with a clean example workflow removes hesitation and shows practical fluency under pressure.
Negotiate scope before you negotiate pay
Before discussing compensation, clarify instance ownership, upgrade responsibilities, and how many applications the role covers. Admins who inherit a sprawling, undocumented instance face very different workloads than those joining a governed, well-scoped environment, and that difference should anchor your ask.
Servicenow Administrator Jobs: Frequently Asked Questions
Which companies are hiring the most servicenow administrators?
The companies hiring the most servicenow administrators right now include PGTEK, Booz Allen Hamilton, and Optiv, with the largest share of openings in Virginia, Florida, and Maryland, based on current listings on Migrate Mate as of November 2026. Large federal contractors, managed service providers, and enterprise healthcare systems tend to post the highest volume of openings year-round.
How many servicenow administrator jobs are remote?
About 72% of servicenow administrator openings are fully remote or hybrid as of November 2026, making it one of the more location-flexible IT administration roles. Positions focused on platform configuration, workflow development, and integration work tend to be the most remote-eligible, while roles requiring on-site stakeholder collaboration or government security clearance are more likely to be in-person.
How do you become a servicenow administrator?
Start by completing ServiceNow's free training on its Now Learning platform and earning the Certified System Administrator credential, which is the baseline qualification most employers require. Build hands-on experience through a personal developer instance, which ServiceNow offers at no cost. Then target entry-level IT support or ITSM analyst roles that use ServiceNow as a stepping stone to a dedicated admin position.
How do you get hired as a servicenow administrator with little experience?
Earn the CSA certification first, since it signals foundational platform knowledge even without professional experience. Build a portfolio of configurations in a personal developer instance, such as a working service catalog with custom approval workflows. Entry points include IT help desk roles at companies that run ServiceNow, where you can get platform access and move into an admin function within a year or two.
What does the servicenow administrator interview process look like?
Most servicenow administrator interviews run across two to four stages. A recruiter screen is followed by a technical interview covering scripting, module configuration, and platform architecture decisions. Many employers include a live exercise where you configure a business rule, build a flow, or troubleshoot a broken catalog item in a demo instance. A final round often involves the hiring manager or a platform architect discussing roadmap and team fit.
Where can I find and apply to servicenow administrator jobs?
You can find and apply to servicenow administrator jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your module experience, seniority level, and location preferences, then apply directly to each listing that fits.
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