Servicenow Solution Architect Jobs
Servicenow Solution Architect jobs are open across enterprise IT, financial services, healthcare, and managed services, at every level from associate to principal and director, with specializations in ITSM, ITOM, and HR Service Delivery. Find a role that fits from the openings below and apply directly.
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ServiceNow AICT Solution Architect
About the role
As a ServiceNow AICT Solution Architect, you will make an impact by shaping how our clients govern, deploy, and scale AI on the ServiceNow platform through AI Control Tower (AICT). You will be a valued member of our ServiceNow Business Group and work collaboratively with client stakeholders, delivery leaders, and ServiceNow developers and consultants to turn AI governance requirements into secure, scalable, high-quality solutions.
In this role, you will:
- Lead end-to-end solution architecture for ServiceNow AI Control Tower implementations, translating client AI governance needs into scalable, well-structured designs
- Own technical governance by guiding key design decisions, setting architecture standards, and keeping delivery aligned to platform best practices
- Design AICT configurations across roles, lifecycles, data models, and integrations, including alignment with Integrated Risk Management (IRM)
- Validate releases, plugins, and dependencies to ensure smooth, well-sequenced deployments and upgrades
- Drive quality assurance by leading solution and technical reviews that keep every deliverable accurate, stable, and client-ready
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Senior-level experience architecting enterprise solutions on the ServiceNow platform
- Hands-on implementation experience with ServiceNow AI Control Tower and Integrated Risk Management (IRM)
- In-depth knowledge of AICT applications, plugins, releases, roles, lifecycles, data models, and integrations
- Proven ability to lead solution design, make sound technical decisions, and run quality reviews
These will help you stand out
- ServiceNow certifications, such as Certified Technical Architect (CTA) or Certified Implementation Specialist – Risk and Compliance
- Familiarity with AI governance and risk frameworks, such as the NIST AI Risk Management Framework or the EU AI Act
- Experience in client-facing consulting roles, guiding stakeholders through complex platform decisions
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and other compensation
Applications will be accepted through November 20, 2026.
The annual salary for this position is $100,000–$117,000, depending on the successful candidate’s experience and other qualifications.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
ServiceNow AICT Solution Architect
About the role
As a ServiceNow AICT Solution Architect, you will make an impact by shaping how our clients govern, deploy, and scale AI on the ServiceNow platform through AI Control Tower (AICT). You will be a valued member of our ServiceNow Business Group and work collaboratively with client stakeholders, delivery leaders, and ServiceNow developers and consultants to turn AI governance requirements into secure, scalable, high-quality solutions.
In this role, you will:
- Lead end-to-end solution architecture for ServiceNow AI Control Tower implementations, translating client AI governance needs into scalable, well-structured designs
- Own technical governance by guiding key design decisions, setting architecture standards, and keeping delivery aligned to platform best practices
- Design AICT configurations across roles, lifecycles, data models, and integrations, including alignment with Integrated Risk Management (IRM)
- Validate releases, plugins, and dependencies to ensure smooth, well-sequenced deployments and upgrades
- Drive quality assurance by leading solution and technical reviews that keep every deliverable accurate, stable, and client-ready
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Senior-level experience architecting enterprise solutions on the ServiceNow platform
- Hands-on implementation experience with ServiceNow AI Control Tower and Integrated Risk Management (IRM)
- In-depth knowledge of AICT applications, plugins, releases, roles, lifecycles, data models, and integrations
- Proven ability to lead solution design, make sound technical decisions, and run quality reviews
These will help you stand out
- ServiceNow certifications, such as Certified Technical Architect (CTA) or Certified Implementation Specialist – Risk and Compliance
- Familiarity with AI governance and risk frameworks, such as the NIST AI Risk Management Framework or the EU AI Act
- Experience in client-facing consulting roles, guiding stakeholders through complex platform decisions
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and other compensation
Applications will be accepted through November 20, 2026.
The annual salary for this position is $100,000–$117,000, depending on the successful candidate’s experience and other qualifications.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Servicenow Solution Architect Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in servicenow solution architect jobs.
- ServiceNow Certified Implementation Specialist or Certified System Administrator credential
- Hands-on experience designing and deploying ServiceNow ITSM or ITOM solutions
- Ability to translate business requirements into ServiceNow technical architecture and data models
- Proficiency with JavaScript, REST APIs, and ServiceNow integration frameworks
- Five or more years of experience in enterprise IT service management or platform architecture
- Bachelor's degree in computer science, information systems, or a related technical field
Tips for Your Servicenow Solution Architect Job Search
Lead your resume with certified expertise
Recruiters for servicenow solution architect roles scan for CIS and CSA certifications before reading anything else. List each certification by its full name, version year if applicable, and the platform module it covers so hiring managers can match it to their implementation needs instantly.
Quantify implementations, not just responsibilities
Hiring teams want to see the scope of what you delivered. Replace phrases like 'led ServiceNow projects' with specifics: the modules you architected, the number of process workflows you designed, and the business outcomes the deployment produced for each client or internal stakeholder.
Filter openings by module specialization
Not all servicenow solution architect roles are alike. Identify whether you're strongest in ITSM, SecOps, CSM, or another module family, then target listings that name those areas explicitly rather than applying broadly to every architect opening you come across.
Apply early to roles that fit
Migrate Mate lists servicenow solution architect openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a whiteboard architecture walkthrough
Most final-round interviews for this role include a live design exercise. Practice talking through a ServiceNow implementation from requirements gathering through data model decisions and integration patterns, out loud, without slides, so you can narrate your reasoning clearly under pressure.
Negotiate scope before discussing compensation
Before you get to offer stage, clarify the environment you'd be stepping into: greenfield build, platform consolidation, or scaling an existing instance. Your leverage in negotiation increases when you can articulate the complexity you're inheriting and price your contribution accordingly.
Servicenow Solution Architect Jobs: Frequently Asked Questions
Which companies are hiring the most servicenow solution architects?
The companies hiring the most servicenow solution architects right now include NewRocket, MUFG, and Fujitsu, with the largest share of openings in Texas, California, and New Jersey, based on current listings on Migrate Mate as of November 2026. Large systems integrators and managed service providers consistently account for a significant portion of total openings alongside direct enterprise employers.
How many servicenow solution architect jobs are remote?
About 86% of servicenow solution architect openings are fully remote or hybrid as of November 2026, making it one of the more location-flexible senior technology roles on the market. Roles focused on platform configuration, integration design, and pre-sales solution scoping tend to have the highest share of fully remote arrangements compared to implementation-heavy engagements that require on-site discovery.
How do you become a servicenow solution architect?
Start by earning a ServiceNow Certified System Administrator credential, then pursue a Certified Implementation Specialist in a module you work in regularly such as ITSM or ITOM. Build hands-on depth through full implementation cycles, not just configuration tasks. Move into technical lead roles on larger deployments, document the architectures you designed, and pursue advanced certifications to validate platform-wide fluency before stepping into a dedicated architect title.
Can you get hired as a servicenow solution architect with little experience?
Breaking in without deep implementation experience is difficult but possible if you close the gap strategically. Earn your CSA and at least one CIS credential first, then pursue ServiceNow's developer program or contribute to nonprofit implementations to build a real portfolio. Targeting associate-level or junior architect openings at smaller partners, rather than enterprise employers, gives you a realistic entry point where you'll gain full project ownership faster.
What does the servicenow solution architect interview process look like?
Expect a multi-stage process that typically opens with a recruiter screen focused on certification and module experience, followed by a technical interview covering data modeling, integration patterns, and platform governance. Most employers include at least one live architecture or whiteboard exercise where you design a solution from a business scenario. Final rounds often involve a panel with delivery leadership and sometimes a client-facing stakeholder to assess how you communicate technical decisions.
Where can I find and apply to servicenow solution architect jobs?
You can find and apply to servicenow solution architect jobs on Migrate Mate, which lists current openings from employers across the United States. Search the available roles, identify the ones that match your module specialization and experience level, and apply directly to each listing that fits.
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