Remote Servicenow Solution Architect Jobs
Remote Servicenow Solution Architect jobs are in active demand across the U.S., with remote-first firms and distributed enterprise teams hiring steadily for architects who can design and implement ServiceNow solutions without being on-site. Employers hiring remotely right now include SIDRAM TECHNOLOGIES, Fujitsu, and NewRocket. See the openings below and apply to the ones that match your experience.
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See related jobsOur Mission
NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results with ServiceNow.
NewRocket has been awarded the "2024 BEST Award", "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 ServiceNow Worldwide Customer Workflow Partner of the Year" and "2023 ServiceNow Creator Workflow Partner of the Year". We are #GoingBeyond
We bring 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.
NewRocket is proud to be an Anthropic partner/vendor. Through this relationship, we are expanding our ability to help enterprise clients responsibly design, deploy, and scale AI solutions powered by Claude and other leading AI technologies. Our AI Foundry teams apply Anthropic-aligned practices across prompt and context engineering, retrieval-augmented generation (RAG), agentic workflows, tool use, structured outputs, model evaluation, security, governance, and human-in-the-loop controls.
We #GoBeyondWorkflows to create new kinds of experiences for our customers.
Role: ServiceNow / AI Solution Architect
Role Summary
The ServiceNow / AI Solution Architect will own the ServiceNow application architecture for Plutus, including scoped application design, workspace and user experience patterns, workflow automation, agentic AI design, human-in-the-loop controls, integration patterns, and platform governance. This role ensures that Plutus is architected as a scalable, secure, and governed ServiceNow solution that supports AI agent deployment, insurance workflow automation, and customer environment readiness.
Required Skills
- ServiceNow platform architecture
- App Engine and scoped applications
- UI Builder and Workspaces
- Flow Designer and IntegrationHub
- REST/API architecture and ServiceNow integration patterns
- ServiceNow AI capabilities, including Now Assist, AI Agent Studio, agent orchestration, and AI-enabled workflow design
- Human-in-the-loop workflow design
- AI governance, guardrails, testing, validation, responsible AI controls, and operational monitoring
- Security and access design within ServiceNow
- Customer environment connectivity, deployment readiness, and technical governance
- Insurance or regulated-industry workflow experience preferred
Primary Responsibilities
- Define the ServiceNow and Plutus application architecture.
- Determine how Plutus fits within the customer's ServiceNow environment.
- Design scoped application, workspace, workflow, integration, and agentic AI patterns.
- Define how agents, workflows, user experiences, business rules, integrations, and human approvals work together.
- Establish technical standards for configuration, extension, governance, and platform guardrails.
- Validate AI behavior, escalation logic, guardrails, acceptance criteria, and operational monitoring needs.
- Partner with customer technical teams to confirm environment readiness, required connectivity, identity/access considerations, and deployment approach.
- Remain actively involved throughout implementation to ensure architecture integrity.
Preferred Experience
- Hands-on implementation experience with Now Assist, AI Agent Studio, agent orchestration, or related ServiceNow AI capabilities
- Experience designing ServiceNow solutions for insurance, financial services, risk, compliance, or regulated workflow environments
- Experience with ServiceNow integrations, REST/API patterns, IntegrationHub, or customer environment connectivity
- Experience defining platform governance, technical standards, and scalable implementation patterns for enterprise ServiceNow programs
Preferred Insurance Core-System Integration Experience
Preferred candidates should bring practical awareness of how ServiceNow-based AI agents and workflows may interact with insurance systems and data sources in a client environment.
- Experience with insurance core-system integration concepts, including policy administration, claims, broker/customer platforms, document systems, and insurance data flows
- Understanding of how ServiceNow workflows, records, APIs, and agent actions may need to interact with customer enterprise systems
- Familiarity with REST/API patterns, IntegrationHub, data mapping, data readiness, identity/access, and security considerations in regulated environments
- Ability to evaluate integration complexity, identify dependencies, and partner with customer technical teams without over-positioning the role as a full enterprise integration architect
- Experience supporting insurance, financial services, risk, compliance, or other regulated workflow environments preferred
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status For individuals with disabilities who would like to request an accommodation, please contact hr.ca@NewRocket.com
Our Mission
NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results with ServiceNow.
NewRocket has been awarded the "2024 BEST Award", "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 ServiceNow Worldwide Customer Workflow Partner of the Year" and "2023 ServiceNow Creator Workflow Partner of the Year". We are #GoingBeyond
We bring 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.
NewRocket is proud to be an Anthropic partner/vendor. Through this relationship, we are expanding our ability to help enterprise clients responsibly design, deploy, and scale AI solutions powered by Claude and other leading AI technologies. Our AI Foundry teams apply Anthropic-aligned practices across prompt and context engineering, retrieval-augmented generation (RAG), agentic workflows, tool use, structured outputs, model evaluation, security, governance, and human-in-the-loop controls.
We #GoBeyondWorkflows to create new kinds of experiences for our customers.
Role: ServiceNow / AI Solution Architect
Role Summary
The ServiceNow / AI Solution Architect will own the ServiceNow application architecture for Plutus, including scoped application design, workspace and user experience patterns, workflow automation, agentic AI design, human-in-the-loop controls, integration patterns, and platform governance. This role ensures that Plutus is architected as a scalable, secure, and governed ServiceNow solution that supports AI agent deployment, insurance workflow automation, and customer environment readiness.
Required Skills
- ServiceNow platform architecture
- App Engine and scoped applications
- UI Builder and Workspaces
- Flow Designer and IntegrationHub
- REST/API architecture and ServiceNow integration patterns
- ServiceNow AI capabilities, including Now Assist, AI Agent Studio, agent orchestration, and AI-enabled workflow design
- Human-in-the-loop workflow design
- AI governance, guardrails, testing, validation, responsible AI controls, and operational monitoring
- Security and access design within ServiceNow
- Customer environment connectivity, deployment readiness, and technical governance
- Insurance or regulated-industry workflow experience preferred
Primary Responsibilities
- Define the ServiceNow and Plutus application architecture.
- Determine how Plutus fits within the customer's ServiceNow environment.
- Design scoped application, workspace, workflow, integration, and agentic AI patterns.
- Define how agents, workflows, user experiences, business rules, integrations, and human approvals work together.
- Establish technical standards for configuration, extension, governance, and platform guardrails.
- Validate AI behavior, escalation logic, guardrails, acceptance criteria, and operational monitoring needs.
- Partner with customer technical teams to confirm environment readiness, required connectivity, identity/access considerations, and deployment approach.
- Remain actively involved throughout implementation to ensure architecture integrity.
Preferred Experience
- Hands-on implementation experience with Now Assist, AI Agent Studio, agent orchestration, or related ServiceNow AI capabilities
- Experience designing ServiceNow solutions for insurance, financial services, risk, compliance, or regulated workflow environments
- Experience with ServiceNow integrations, REST/API patterns, IntegrationHub, or customer environment connectivity
- Experience defining platform governance, technical standards, and scalable implementation patterns for enterprise ServiceNow programs
Preferred Insurance Core-System Integration Experience
Preferred candidates should bring practical awareness of how ServiceNow-based AI agents and workflows may interact with insurance systems and data sources in a client environment.
- Experience with insurance core-system integration concepts, including policy administration, claims, broker/customer platforms, document systems, and insurance data flows
- Understanding of how ServiceNow workflows, records, APIs, and agent actions may need to interact with customer enterprise systems
- Familiarity with REST/API patterns, IntegrationHub, data mapping, data readiness, identity/access, and security considerations in regulated environments
- Ability to evaluate integration complexity, identify dependencies, and partner with customer technical teams without over-positioning the role as a full enterprise integration architect
- Experience supporting insurance, financial services, risk, compliance, or other regulated workflow environments preferred
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status For individuals with disabilities who would like to request an accommodation, please contact hr.ca@NewRocket.com
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Find JobsRemote Servicenow Solution Architect Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote servicenow solution architect jobs.
- ServiceNow Certified Implementation Specialist or Certified System Administrator credential
- Hands-on experience designing and deploying ServiceNow ITSM or ITOM solutions
- Ability to translate business requirements into ServiceNow technical architecture and data models
- Proficiency with JavaScript, REST APIs, and ServiceNow integration frameworks
- Five or more years of experience in enterprise IT service management or platform architecture
- Bachelor's degree in computer science, information systems, or a related technical field
Tips for Your Remote Servicenow Solution Architect Job Search
Apply early to remote roles that fit
Migrate Mate lists remote servicenow solution architect openings from across the U.S. in one place. Search for roles that match your platform depth and apply directly as soon as they appear, since competitive remote positions fill quickly.
Prove async delivery in your resume
Remote employers need confidence you can design and communicate solutions without a whiteboard session. Describe projects using written deliverables, stakeholder updates, or documentation you owned, not just outcomes. Phrases like 'led design reviews via async Confluence documentation' signal remote readiness clearly.
Build a visible ServiceNow portfolio
Set up a personal developer instance and document the workflows, integrations, or catalog items you have built. Share it as a link in your application materials. Remote hiring managers frequently cannot verify hands-on skill through an in-person walkthrough, so a visible portfolio replaces that conversation.
Prepare for remote technical screenings
Many remote servicenow solution architect interviews include live screen shares, architecture whiteboarding in Miro or Lucidchart, and scenario questions about scoping complex implementations. Practice explaining your design decisions out loud in a virtual format, since clarity over video matters as much as technical accuracy.
Remote Servicenow Solution Architect Jobs: Frequently Asked Questions
How do I get a remote servicenow solution architect job?
Target companies with distributed IT teams or remote-first cultures, since they are structured to onboard and manage architects without in-person oversight. Remote employers screen heavily for async written communication, self-directed project management, and hands-on ServiceNow platform depth, including flow designer, integration hub, and CMDB. Candidates who can demonstrate prior remote delivery experience and clear documentation habits consistently stand out.
Which companies hire remote servicenow solution architects?
Companies hiring remote servicenow solution architects right now include SIDRAM TECHNOLOGIES, Fujitsu, and NewRocket, based on current remote listings on Migrate Mate as of September 2026. Remote openings for this role tend to concentrate at remote-first managed service providers, large distributed enterprises, and consulting firms operating across technology, financial services, and healthcare sectors.
Can you get a remote servicenow solution architect job with no experience?
Yes, but remote entry roles are harder to land because employers expect you to work independently from day one with minimal in-person guidance. Smaller managed service providers and consulting boutiques are more open to remote candidates early in their careers. Showing completed ServiceNow certifications, a documented personal instance, or contributed solutions in a lab environment can substitute meaningfully for formal work history.
Do you need a degree for remote servicenow solution architect jobs?
Not always. Remote employers in this role weigh ServiceNow certifications, platform implementation experience, and demonstrated solution design skills heavily alongside or instead of a formal degree. A portfolio of delivered workflows, integrations, or migration projects, combined with Certified Implementation Specialist or Certified Application Developer credentials, carries more weight than educational background alone for most remote hiring teams.
Which industries hire the most remote servicenow solution architects?
Remote servicenow solution architect roles concentrate in Technology & Software, based on current remote listings on Migrate Mate as of September 2026. These sectors maintain large distributed IT organizations that rely on ServiceNow to manage operations at scale, making remote architects a practical and cost-effective hire rather than an exception.
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