Care Navigator Jobs
Care Navigator jobs are open across healthcare systems, managed care organizations, and community health settings, from entry-level to senior roles, with specializations in case management, social determinants of health, and chronic disease coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 275+ Care Navigator jobs
Company Overview
Since 1986, the AIDS Center of Queens County (ACQC) has grown to become the largest provider of HIV/AIDS services in the borough of Queens, serving over 10,000 clients and 30,000 community residents across three sites. Our mission is to enhance the quality of life for individuals and families living with or at risk for HIV/AIDS, Hepatitis C, and other chronic conditions. We are committed to providing comprehensive healthcare and social support services at no cost to our clients.
Position Summary
The Hook Up and Bridge (HUB) Program is designed to deliver holistic HIV prevention and care services while linking clients to supportive services. The program emphasizes client choice, wellness, and quality service provision, recognizing the importance of supportive services in overall health and well-being.
The Care Navigator supports ACQC’s Harm Reduction program by providing low-threshold harm reduction education, rapid testing, and referrals to support services. This role focuses on engagement and support of TGNBI+ (Transgender, Gender Non-Conforming, Non-Binary, and Intersex+) individuals, PWID (People Who Inject Drugs), and people who exchange money for sex. The STD Specialist serves as a trusted community presence and works to increase awareness of HIV prevention services, PrEP/PEP, harm reduction, mental health support, and other health resources.
Key Responsibilities
- Complete client intake, screening, and needs assessments
- Provide education on HIV prevention, PrEP, PEP, ART, HIV treatment, STI and hepatitis services
- Link clients to medical, behavioral health, harm reduction, and supportive services
- Schedule appointments and provide reminders and follow-up
- Assist with transportation and appointment attendance support
- Conduct outreach and client engagement
- Maintain ongoing contact with clients to support retention in care
- Coordinate referrals and confirm linkages with providers
- Assist with insurance and benefits navigation
- Provide trauma-informed and culturally responsive services
- Maintaining track of all referrals (internal and external).
- Attend meetings, supervision, and training
- Work in office, community, and mobile settings
- Participating in evening and weekend outreach as needed
- Perform other duties as assigned by the Harm Reduction Supportive Services Program Coordinator and/or the Director of Harm Reduction.
Qualifications Required
- Minimum 2 years of experience in navigation, case management, or outreach
- Experience working with people impacted by substance use, mental health conditions, and LGBTQ+ communities
- Knowledge of harm reduction and trauma-informed care
- Bilingual English/Spanish required
- Strong communication and organizational skills
- Ability to work independently and in a team
- Proficiency in basic computer systems and electronic records
- Driver’s license preferred, which must be in good standing.
- Residents of Queens neighborhoods are strongly encouraged to apply
- Must be culturally competent and able to work with individuals from non-traditional backgrounds in terms of gender identity and and sexuality. Must be able to convey sensitivity in a non-judgmental manner.
The HUB Care Navigator position is a full-time, non-exempt position, based at two sites: Richmond Hill, Queens, and Woodside, Queens.
This position offers an exciting opportunity to make a meaningful impact by engaging with vulnerable populations, promoting health education, and connecting individuals to essential services. ACQC offers rewarding work in a collegial environment, and comprehensive benefits, which include medical, dental, vision, retirement, paid time off, and commuter benefits.
ACQC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Join us to empower communities through impactful engagement and innovative outreach strategies that foster healthier lives for those most in need!
Please forward cover letter and resume to the attention of the Program Coordinator.
Pay: $45,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Company Overview
Since 1986, the AIDS Center of Queens County (ACQC) has grown to become the largest provider of HIV/AIDS services in the borough of Queens, serving over 10,000 clients and 30,000 community residents across three sites. Our mission is to enhance the quality of life for individuals and families living with or at risk for HIV/AIDS, Hepatitis C, and other chronic conditions. We are committed to providing comprehensive healthcare and social support services at no cost to our clients.
Position Summary
The Hook Up and Bridge (HUB) Program is designed to deliver holistic HIV prevention and care services while linking clients to supportive services. The program emphasizes client choice, wellness, and quality service provision, recognizing the importance of supportive services in overall health and well-being.
The Care Navigator supports ACQC’s Harm Reduction program by providing low-threshold harm reduction education, rapid testing, and referrals to support services. This role focuses on engagement and support of TGNBI+ (Transgender, Gender Non-Conforming, Non-Binary, and Intersex+) individuals, PWID (People Who Inject Drugs), and people who exchange money for sex. The STD Specialist serves as a trusted community presence and works to increase awareness of HIV prevention services, PrEP/PEP, harm reduction, mental health support, and other health resources.
Key Responsibilities
- Complete client intake, screening, and needs assessments
- Provide education on HIV prevention, PrEP, PEP, ART, HIV treatment, STI and hepatitis services
- Link clients to medical, behavioral health, harm reduction, and supportive services
- Schedule appointments and provide reminders and follow-up
- Assist with transportation and appointment attendance support
- Conduct outreach and client engagement
- Maintain ongoing contact with clients to support retention in care
- Coordinate referrals and confirm linkages with providers
- Assist with insurance and benefits navigation
- Provide trauma-informed and culturally responsive services
- Maintaining track of all referrals (internal and external).
- Attend meetings, supervision, and training
- Work in office, community, and mobile settings
- Participating in evening and weekend outreach as needed
- Perform other duties as assigned by the Harm Reduction Supportive Services Program Coordinator and/or the Director of Harm Reduction.
Qualifications Required
- Minimum 2 years of experience in navigation, case management, or outreach
- Experience working with people impacted by substance use, mental health conditions, and LGBTQ+ communities
- Knowledge of harm reduction and trauma-informed care
- Bilingual English/Spanish required
- Strong communication and organizational skills
- Ability to work independently and in a team
- Proficiency in basic computer systems and electronic records
- Driver’s license preferred, which must be in good standing.
- Residents of Queens neighborhoods are strongly encouraged to apply
- Must be culturally competent and able to work with individuals from non-traditional backgrounds in terms of gender identity and and sexuality. Must be able to convey sensitivity in a non-judgmental manner.
The HUB Care Navigator position is a full-time, non-exempt position, based at two sites: Richmond Hill, Queens, and Woodside, Queens.
This position offers an exciting opportunity to make a meaningful impact by engaging with vulnerable populations, promoting health education, and connecting individuals to essential services. ACQC offers rewarding work in a collegial environment, and comprehensive benefits, which include medical, dental, vision, retirement, paid time off, and commuter benefits.
ACQC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Join us to empower communities through impactful engagement and innovative outreach strategies that foster healthier lives for those most in need!
Please forward cover letter and resume to the attention of the Program Coordinator.
Pay: $45,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Care Navigator Jobs by Experience Level
See All 275+ Care Navigator Jobs
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Find Care Navigator JobsCare Navigator Job Market
Who's Hiring
- VitalCaring14
- ArchWell Health13
- Net Health7
- Endeavor Health5
- Grand Mental Health5
Top Industries Hiring
- Healthcare & Medical Services14
- Technology & Software8
- Insurance2
- Agriculture & Farming1
- Transportation & Logistics1
What Employers Look For
The qualifications that appear most often in care navigator jobs.
- Associate or bachelor's degree in nursing, social work, or a related health field
- Experience coordinating care for complex or high-risk patient populations
- Familiarity with care management platforms and electronic health record systems
- Knowledge of community resources, benefit programs, and social determinants of health
- Strong verbal and written communication skills for patient and interdisciplinary outreach
- Case management certification such as CCM, ACM, or CPHM preferred by most employers
Tips for Your Care Navigator Job Search
Tailor your resume to care settings
Highlight the specific populations you've worked with, such as Medicaid members, post-discharge patients, or complex chronic care cases. Generic healthcare resumes get filtered out fast, so name the conditions, programs, and care teams you've navigated alongside.
Certify before the competition does
A Care Coordination and Transition Management certificate or an ANCC Case Management credential moves your resume past the screening round at health plans and ACOs where applicants without credentials often stall. Check your state's preferred certifications for community health roles too.
Apply early to roles that fit
Migrate Mate lists care navigator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target employers by care model
Value-based care organizations, federally qualified health centers, and integrated delivery networks hire care navigators differently than traditional hospitals. Reading the job posting for phrases like 'transitions of care,' 'population health,' or 'SDOH screening' tells you what model they run and whether your background fits.
Prepare scenario answers around barriers
Interviewers at health plans and community organizations consistently ask how you've helped a patient overcome non-clinical barriers like transportation, housing instability, or insurance gaps. Prepare two or three concrete stories from your caseload that show your approach, not just the outcome.
Negotiate scope before you accept
Ask about caseload size, documentation requirements, and whether the role is telephonic, field-based, or both before signing an offer. Care navigator burnout often traces back to expectations that were never discussed, so getting clarity upfront protects you from a mismatch.
Care Navigator Jobs: Frequently Asked Questions
Which companies are hiring the most care navigators?
The most active employers for care navigators right now are VitalCaring, ArchWell Health, and Net Health, and the most openings are in Florida, New York, and Texas, based on current listings on Migrate Mate as of September 2026. Health plans, integrated delivery networks, and federally qualified health centers account for the largest share of active postings.
How many care navigator jobs are remote?
About 53% of care navigator openings are fully remote or hybrid as of September 2026, with telephonic care management and health plan-based roles being the most likely to allow remote work. Field-based and community health center positions are typically on-site or require local travel to patient homes and partner agencies.
How do you become a care navigator?
Start with a degree in nursing, social work, public health, or a related clinical or human services field. Build hands-on experience in case management, care coordination, or patient advocacy, then pursue a recognized certification such as the Certified Case Manager credential. Most employers also expect familiarity with electronic health records and community resource navigation before hiring at the senior level.
Can you get hired as a care navigator with little experience?
Yes, entry-level care navigator roles exist, particularly at community health centers, Medicaid managed care plans, and nonprofit health organizations that prioritize lived experience or cultural competency alongside formal credentials. Volunteering with patient advocacy programs, completing a social work or nursing practicum, or working as a medical assistant or community health worker first are practical paths into the role without an extensive clinical background.
What does the care navigator interview process look like?
Most care navigator interviews include a phone or video screen with HR, followed by a panel interview with a clinical supervisor and a team lead. Expect behavioral questions about how you've handled complex cases, resistant patients, or gaps in community resources. Some employers add a written scenario exercise or a shadow shift before extending an offer, particularly for roles with high caseloads or specialized populations.
Where can I find and apply to care navigator jobs?
You can find and apply to care navigator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level, care setting, and preferred location, then apply directly to each listing that fits.
See All 275+ Care Navigator Jobs
Find roles that match your experience and apply in just a few clicks.
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