Technical Success Manager Jobs
Technical Success Manager jobs are open across SaaS, cloud infrastructure, cybersecurity, and enterprise software, at every level from associate to director, with specializations in implementation, post-sales engineering, and customer onboarding. Find a role that fits from the openings below and apply directly.
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SAP HR Technical Lead (Success Factors)
Hybrid - periodic travel to Newark, DE
Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL
Your role in our success:
The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules—Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes.
What you'll be working on:
Platform Architecture & Roadmap
- Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy.
- Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes.
Module Ownership (All Modules)
- Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization.
- Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e‑signature, provisioning; onboarding data flows to EC.
- PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules.
- Succession & Development: Talent search, talent pools, career worksheets, CDP.
- Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations.
- WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules.
- Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, off‑cycle processing alignment.
Integration & Extensions
- Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP.
- Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance.
- Orchestrate third‑party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity.
- Apply secure patterns (masking, encryption, mTLS, token‑based auth) and robust error handling, retries, and monitoring.
Data Quality, Security & Compliance
- Govern data integrity and lineage across modules; define validation and reconciliation controls.
- Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards.
- Oversee data migration (EC and module cutovers), audit readiness, and retention policies.
Release, Testing & Operations
- Own biannual release impact assessments, regression test planning, and enablement with HR and IT.
- Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions.
- Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management.
Leadership, Delivery & Financials
- Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross‑functional stakeholders.
- Drive project planning and budgeting; manage vendor/partner delivery quality.
- Communicate technical concepts to non‑technical stakeholders and translate business needs into scalable designs.
Where you'll be working...
- Hybrid with periodic travel to Newark, DE (typically ~2 weeks per month, may fluctuate due to business needs)
Who you are:
- Education: Bachelor’s degree in computer science, Information Systems, or related field.
- Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC.
- Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.)
- Driver’s License (type): Regular Driver’s License (if applicable for occasional travel).
- Deep expertise across all SuccessFactors modules with hands‑on configuration leadership in EC plus at least three talent modules and ECP.
- Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics.
- Proven experience with global HR processes (hire‑to‑retire), multi‑country localizations, and complex org/position management.
- Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams).
- Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence.
What’s in it for you? Joining the CUC team will get you:
- Competitive base salary
- Fantastic opportunities for career growth
- Cooperative, supportive and empowered team atmosphere
- Annual bonus and salary increase opportunities
- Monthly recognition events
- Endless wellness initiatives and community events
- Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
- Paid time off, holidays and a separate bank of sick time!
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
SAP HR Technical Lead (Success Factors)
Hybrid - periodic travel to Newark, DE
Must reside or be willing to relocate to TX, IL, NJ, OH, DE, MD, PA, VA, NC, GA, FL
Your role in our success:
The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules—Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes.
What you'll be working on:
Platform Architecture & Roadmap
- Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy.
- Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes.
Module Ownership (All Modules)
- Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization.
- Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e‑signature, provisioning; onboarding data flows to EC.
- PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules.
- Succession & Development: Talent search, talent pools, career worksheets, CDP.
- Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations.
- WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules.
- Employee Central Payroll (ECP): Core HR payroll replication, schemas/rules oversight with partner teams, off‑cycle processing alignment.
Integration & Extensions
- Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP.
- Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance.
- Orchestrate third‑party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity.
- Apply secure patterns (masking, encryption, mTLS, token‑based auth) and robust error handling, retries, and monitoring.
Data Quality, Security & Compliance
- Govern data integrity and lineage across modules; define validation and reconciliation controls.
- Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards.
- Oversee data migration (EC and module cutovers), audit readiness, and retention policies.
Release, Testing & Operations
- Own biannual release impact assessments, regression test planning, and enablement with HR and IT.
- Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions.
- Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management.
Leadership, Delivery & Financials
- Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross‑functional stakeholders.
- Drive project planning and budgeting; manage vendor/partner delivery quality.
- Communicate technical concepts to non‑technical stakeholders and translate business needs into scalable designs.
Where you'll be working...
- Hybrid with periodic travel to Newark, DE (typically ~2 weeks per month, may fluctuate due to business needs)
Who you are:
- Education: Bachelor’s degree in computer science, Information Systems, or related field.
- Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC.
- Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.)
- Driver’s License (type): Regular Driver’s License (if applicable for occasional travel).
- Deep expertise across all SuccessFactors modules with hands‑on configuration leadership in EC plus at least three talent modules and ECP.
- Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics.
- Proven experience with global HR processes (hire‑to‑retire), multi‑country localizations, and complex org/position management.
- Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams).
- Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence.
What’s in it for you? Joining the CUC team will get you:
- Competitive base salary
- Fantastic opportunities for career growth
- Cooperative, supportive and empowered team atmosphere
- Annual bonus and salary increase opportunities
- Monthly recognition events
- Endless wellness initiatives and community events
- Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
- Paid time off, holidays and a separate bank of sick time!
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce and a culture that promotes a sense of belonging for all employees. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Technical Success Manager Jobs by Experience Level
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Find JobsTechnical Success Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software12
- Cybersecurity2
- Telecommunications1
- Electronics & Hardware1
What Employers Look For
The qualifications that appear most often in technical success manager jobs.
- 3 or more years in a customer-facing technical role such as solutions engineering or implementation
- Hands-on experience with SaaS platforms, APIs, or enterprise software integrations
- Proven ability to manage a portfolio of accounts while driving product adoption and retention
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently
- Experience with CRM or customer success tools such as Salesforce, Gainsight, or Totango
- Bachelor's degree in computer science, information systems, engineering, or a related technical field
Tips for Your Technical Success Manager Job Search
Quantify customer outcomes on your resume
Technical success manager roles reward measurable impact. Replace vague claims with numbers that show retention lift, time-to-value reduction, or expansion revenue you influenced. Hiring managers scan for proof that you moved a business metric, not just managed accounts.
Highlight your technical depth clearly
Many candidates undersell their product knowledge. Call out the specific platforms, APIs, or integration environments you've supported. If you've handled Tier 2 escalations or built internal runbooks, name them so recruiters can match your background to their stack.
Target openings by product complexity
A technical success manager role at a data infrastructure company demands different skills than one at a CRM vendor. Filter openings by the underlying product category, then tailor your application to show fluency with that type of technology before you apply.
Apply early to roles that fit
Migrate Mate lists technical success manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a customer scenario for interviews
Most technical success manager interviews include a situational round where you walk through a real escalation or churn-risk situation. Prepare a tight two-minute story covering the problem, your technical diagnosis, and the outcome. Vague answers here cost offers.
Negotiate scope, not just base pay
When an offer arrives, clarify the account portfolio size, escalation expectations, and whether the role carries a quota. Those variables affect your day-to-day load more than title does, and they're negotiable before you sign.
Technical Success Manager Jobs: Frequently Asked Questions
Which companies are hiring the most technical success managers?
The companies hiring the most technical success managers right now include JFrog, HP, and KONG, with the largest share of openings in California, Texas, and Georgia, based on current listings on Migrate Mate as of November 2026. Demand is concentrated at mid-stage and enterprise SaaS companies expanding their post-sales teams.
How many technical success manager jobs are remote?
About 84% of technical success manager openings are fully remote or hybrid as of November 2026, making it one of the more location-flexible roles in the post-sales space. Implementation-heavy and enterprise-tier positions tend to require more on-site presence, while product-led growth companies skew toward fully remote arrangements.
How do you become a technical success manager?
Start by building hands-on experience in a technical customer-facing role such as support engineering, implementation consulting, or solutions engineering. Develop fluency with SaaS architecture, APIs, and at least one enterprise platform. Then move laterally into a technical success manager position by highlighting retention outcomes, escalation handling, and cross-functional collaboration you've already demonstrated.
Can you get a technical success manager job with little experience?
Yes, but you'll need to compensate with strong technical credentials and demonstrated customer-facing work. Roles titled associate or junior technical success manager are the most accessible entry points. Candidates who come from technical support, QA, or implementation roles and can show product fluency often make the transition without a long tenure in a dedicated customer success title.
What does the technical success manager interview process look like?
Most hiring processes run three to four rounds. The first is typically a recruiter screen focused on your background and motivation. Next comes a technical conversation where you'll troubleshoot a realistic product scenario or walk through an integration concept. A final round usually includes a case study or presentation, often followed by a panel with members from product, sales, or support leadership.
Where can I find and apply to technical success manager jobs?
You can find and apply to technical success manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and apply directly to each one that fits.
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