Technical Success Manager Jobs
Technical Success Manager jobs are open across SaaS, cloud infrastructure, cybersecurity, and enterprise software, at every level from associate to director, with specializations in implementation, post-sales engineering, and customer onboarding. Find a role that fits from the openings below and apply directly.
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About Lvt
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.
A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
* Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
About This Role
LVT is looking for a Technical Success Manager to champion our customers' technical onboarding and drive successful product trials. Acting as a crucial technical resource, you will partner directly with prospective enterprise clients to configure, optimize, and validate LVT solutions against their specific operational needs. You are an individual contributor who thrives at the intersection of client relationship management and hands-on system configuration, turning complex hardware and cloud settings into clear, successful customer outcomes. This role is based fully in-office out of our Headquarters in American Fork, Utah.
Role Responsibilities
- Trial Configuration & Deployment: Own the end-to-end technical configuration and remote setup of new LVT products for proof-of-concept and trial customers, including adjusting IP camera analytics, firmware, and core software settings.
- Solution Optimization: Analyze and fine-tune system configurations to produce tailored, precise security and operational outcomes unique to each customer's site constraints.
- Value Demonstration & Reporting: Synthesize data into weekly customer reports that clearly articulate system "wins," captured incidents, and ROI to technical and non-technical stakeholders.
- Proactive System Monitoring: Monitor centralized dashboards regularly to identify, diagnose, and resolve hardware or configuration anomalies before they impact the trial experience.
- Technical Consultation: Act as a trusted technical advisor, conducting recurring syncs with clients to ensure LVT's Agentic AI platform and physical units continually meet their operational goals.
- Tier 1 & 2 Troubleshooting: Rapidly diagnose incoming customer requests, troubleshooting basic hardware, software networking, and system-level bugs during critical evaluation periods.
- Data Utilization & Analytics: Leverage internal data streams to create clear, actionable analyses that improve the visibility, usability, and speed of customer problem-solving.
- Cross-Functional Collaboration: Partner closely with Sales, Product, and Field Engineering teams to translate trial feedback into long-term customer experience and product enhancements.
OUR IDEAL CANDIDATE
- Technical Onboarding Expert: Proven track record in a highly technical customer-facing engineering, implementation, or technical account management role.
- Experienced Operator: Brings 5 or more years of hands-on technical support, system configuration, or technical project management experience.
- Camera Analytics Exposure: Experience configuring IP camera systems, edge video analytics, or VMS platforms is highly preferred.
- Elite Communicator: Exceptional capability to translate intricate technical configurations, network settings, and AI capabilities into plain, value-driven language for business executives.
- Natural Troubleshooter: Strong critical thinking and analytical skills, with a methodical approach to diagnosing multi-layered hardware, software, and configuration issues.
- Detail and Quality-Obsessed: Laser-focused on QA and performance metrics, ensuring every client deployment matches LVT's high excellence benchmarks.
- High Emotional Intelligence: A collaborative team player who balances high technical aptitude with the empathy, patience, and relationship-building skills required for customer-facing success.
Benefits
We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
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Find JobsTechnical Success Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Google29

- Yardi Systems18

- NVIDIA14

- Databricks13

- Axon11

Top Industries Hiring
- Technology & Software315
- Consulting & Professional Services28
- Electronics & Hardware24
- Manufacturing16
- Marketing & Advertising13
What Employers Look For
The qualifications that appear most often in technical success manager jobs.
- 3 or more years in a customer-facing technical role such as solutions engineering or implementation
- Hands-on experience with SaaS platforms, APIs, or enterprise software integrations
- Proven ability to manage a portfolio of accounts while driving product adoption and retention
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently
- Experience with CRM or customer success tools such as Salesforce, Gainsight, or Totango
- Bachelor's degree in computer science, information systems, engineering, or a related technical field
Tips for Your Technical Success Manager Job Search
Quantify customer outcomes on your resume
Technical success manager roles reward measurable impact. Replace vague claims with numbers that show retention lift, time-to-value reduction, or expansion revenue you influenced. Hiring managers scan for proof that you moved a business metric, not just managed accounts.
Highlight your technical depth clearly
Many candidates undersell their product knowledge. Call out the specific platforms, APIs, or integration environments you've supported. If you've handled Tier 2 escalations or built internal runbooks, name them so recruiters can match your background to their stack.
Target openings by product complexity
A technical success manager role at a data infrastructure company demands different skills than one at a CRM vendor. Filter openings by the underlying product category, then tailor your application to show fluency with that type of technology before you apply.
Apply early to roles that fit
Migrate Mate lists technical success manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a customer scenario for interviews
Most technical success manager interviews include a situational round where you walk through a real escalation or churn-risk situation. Prepare a tight two-minute story covering the problem, your technical diagnosis, and the outcome. Vague answers here cost offers.
Negotiate scope, not just base pay
When an offer arrives, clarify the account portfolio size, escalation expectations, and whether the role carries a quota. Those variables affect your day-to-day load more than title does, and they're negotiable before you sign.
Technical Success Manager Jobs: Frequently Asked Questions
Which companies are hiring the most technical success managers?
The companies hiring the most technical success managers right now include Google, Yardi Systems, and NVIDIA, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of June 2026. Demand is concentrated at mid-stage and enterprise SaaS companies expanding their post-sales teams.
How many technical success manager jobs are remote?
About 45% of technical success manager openings are fully remote or hybrid as of June 2026, making it one of the more location-flexible roles in the post-sales space. Implementation-heavy and enterprise-tier positions tend to require more on-site presence, while product-led growth companies skew toward fully remote arrangements.
How do you become a technical success manager?
Start by building hands-on experience in a technical customer-facing role such as support engineering, implementation consulting, or solutions engineering. Develop fluency with SaaS architecture, APIs, and at least one enterprise platform. Then move laterally into a technical success manager position by highlighting retention outcomes, escalation handling, and cross-functional collaboration you've already demonstrated.
Can you get a technical success manager job with little experience?
Yes, but you'll need to compensate with strong technical credentials and demonstrated customer-facing work. Roles titled associate or junior technical success manager are the most accessible entry points. Candidates who come from technical support, QA, or implementation roles and can show product fluency often make the transition without a long tenure in a dedicated customer success title.
What does the technical success manager interview process look like?
Most hiring processes run three to four rounds. The first is typically a recruiter screen focused on your background and motivation. Next comes a technical conversation where you'll troubleshoot a realistic product scenario or walk through an integration concept. A final round usually includes a case study or presentation, often followed by a panel with members from product, sales, or support leadership.
Where can I find and apply to technical success manager jobs?
You can find and apply to technical success manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and apply directly to each one that fits.
See All 523+ Technical Success Manager Jobs
Jump back to the full list of openings and apply to any technical success manager role that fits.
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