E Commerce Associate Jobs in Illinois

INTRODUCTION

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

ROLE AND RESPONSIBILITIES

We are seeking an experienced Senior / Lead E-Commerce Engineer to drive the design, implementation, and evolution of client's Direct-to-Consumer (DTC) e-commerce ecosystem. This role requires strong expertise in commerce platforms, order management systems (OMS), payments, fraud, tax, and Merchant of Record (MOR) integrations, along with the ability to lead large-scale, global e-commerce initiatives.

PRIMARY DUTIES:

- Lead the end-to-end technical implementation of the e-commerce ecosystem across:
- B2C and B2B commerce platforms
- Order management systems (OMS)
- Payment, tax, fraud, and order tracking solutions
- Design and implement core integrations across the order lifecycle, including:
- Merchant of Record (MOR) solutions
- Warehouse and inventory management systems
- Define and execute integration strategy for omnichannel commerce, including:
- Marketplaces
- Social commerce
- Reseller platforms
- Ensure systems are optimized for:
- Performance
- Scalability
- Security and compliance
- Provide technical leadership and mentorship to engineering teams:
- Guide architecture decisions
- Conduct code reviews
- Support solution design and development
- Partner with business, product, and IT stakeholders to align technical solutions with business objectives
- Develop and maintain technical roadmaps to support both short-term delivery and long-term scalability
- Identify dependencies and mitigate risks across platforms and integrations
- Drive continuous improvement of system architecture, addressing:
- Performance bottlenecks
- Security vulnerabilities
- Maintain architecture documentation and technical standards
- Leverage AI tools (Copilot, Claude, etc.) to accelerate:
- Code generation and debugging
- Testing automation (pre-PR validation)
- Documentation and knowledge sharing.

BASIC QUALIFICATIONS

- 10+ years of IT experience, with a focus on e-commerce implementations and delivery
- 5+ years of experience designing enterprise-scale, high-transaction systems, preferably in global environments
- Strong expertise in:
- Commerce platforms (Salesforce Commerce Cloud, commerce tools, SAP Commerce, etc.)
- Order Management Systems (OMS)
- Payment gateways, fraud prevention, tax systems
- Merchant of Record (MOR) solutions
- Solid understanding of:
- Web architecture and object-oriented design
- APIs, integrations, and distributed systems
- Experience with multi-country, multi-currency, and multi-language commerce environments
- Strong consulting mindset with ability to:
- Analyze complex systems
- Drive data-driven technical decisions
- Excellent communication skills with both technical and non-technical stakeholders

PREFERRED QUALIFICATIONS

- Experience with:
- Salesforce Commerce Cloud (B2C/B2B)
- Global-e, ESW, Narvar
- Knowledge of supporting enterprise platforms:
- PIM (Product Information Management)
- DAM (Digital Asset Management)
- CDP (Customer Data Platform)
- CMS and marketing automation tools
- Hands-on experience with:
- Cloud platforms (AWS, Azure)
- Integration tools (MuleSoft, Workato)
- REST/SOAP APIs and event-driven architectures
- Salesforce certifications are a plus

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