Mid Level E-Commerce Supervisor Jobs
Mid level e-commerce supervisor jobs go to professionals ready to own campaigns or channel operations end to end, guide junior team members, and make day-to-day decisions without waiting for a manager's sign-off. Openings are spread across on-site, hybrid, and remote settings in Technology & Software, Healthcare & Medical Services, and Sports & Recreation, with TikTok, Quest Diagnostics, and Amazon hiring at this level now.
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DESCRIPTION
We are looking for an experienced people leader to own a consolidated function that unifies short-term, mid-term, and long-term planning for our E-Commerce business. This leader will own the end-to-end planning discipline that spans Sales & Operations Planning (S&OP), metro optimization, and the real estate pipeline, building a single, forward-looking planning engine that carries the business into Q4 and beyond.
This is a high-visibility role that sits at the intersection of Strategy, Operations, Finance, and Technology. You will manage a team of program managers and planners, set the strategic planning agenda, and be the single-threaded leader accountable for the accuracy, cadence, and outcomes of E-Commerce planning. We are looking for a strategic thinker who obsesses over customers, earns trust with stakeholders, dives deep into business metrics and processes, and consistently delivers results through the team they lead.
Key job responsibilities
- Lead, hire, coach, and develop a team of planning program managers and analysts; set clear goals, manage performance, and grow talent across all three planning horizons.
- Serve as the single-threaded leader for E-Commerce Planning, owning the integrated planning cadence (weekly S&OP, WBR/MBR/QBR, and OP1/OP2 annual planning).
- Own short-term S&OP: demand and capacity planning, forecast accuracy, and the weekly operating rhythm that drives near-term operational execution.
- Direct mid-term metro optimization: network and metro-level capacity, staffing, and service-type planning across the 3–12 month horizon.
- Steward the long-term real estate and capacity pipeline, partnering with Operations and Real Estate to align the network with multi-year growth priorities.
- Partner cross-functionally with Operations, Merchandising, Finance, and Technology to define planning strategy, resolve trade-offs, and drive alignment on complex, ambiguous problems.
- Build and continuously improve planning processes, tools, and mechanisms; identify opportunities to streamline, automate, and raise the bar on planning rigor and accuracy.
- Translate planning insights into recommendations for senior leadership; sharpen the organization’s focus on customer experience, subscriptions growth, and disciplined forward-looking planning.
BASIC QUALIFICATIONS
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- 2+ years of team management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree
- Experience building and managing financial models for business forecasting and problem solving, or experience in forecasting, budgeting, variance analysis, and interpreting financial results across multiple business areas
- Experience working in a fast-paced and ambiguous environment, or experience delivering results for large, cross-functional initiatives/projects
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
- MBA
- E-Commerce, grocery, retail, or last-mile/logistics domain experience.
- Advanced analytical skills with a track record of interpreting trends and data to make informed projections and decisions.
- Excellent written and verbal communication skills, including the ability to influence senior leadership.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, AUSTIN - 127,200.00 - 172,100.00 USD annually
DESCRIPTION
We are looking for an experienced people leader to own a consolidated function that unifies short-term, mid-term, and long-term planning for our E-Commerce business. This leader will own the end-to-end planning discipline that spans Sales & Operations Planning (S&OP), metro optimization, and the real estate pipeline, building a single, forward-looking planning engine that carries the business into Q4 and beyond.
This is a high-visibility role that sits at the intersection of Strategy, Operations, Finance, and Technology. You will manage a team of program managers and planners, set the strategic planning agenda, and be the single-threaded leader accountable for the accuracy, cadence, and outcomes of E-Commerce planning. We are looking for a strategic thinker who obsesses over customers, earns trust with stakeholders, dives deep into business metrics and processes, and consistently delivers results through the team they lead.
Key job responsibilities
- Lead, hire, coach, and develop a team of planning program managers and analysts; set clear goals, manage performance, and grow talent across all three planning horizons.
- Serve as the single-threaded leader for E-Commerce Planning, owning the integrated planning cadence (weekly S&OP, WBR/MBR/QBR, and OP1/OP2 annual planning).
- Own short-term S&OP: demand and capacity planning, forecast accuracy, and the weekly operating rhythm that drives near-term operational execution.
- Direct mid-term metro optimization: network and metro-level capacity, staffing, and service-type planning across the 3–12 month horizon.
- Steward the long-term real estate and capacity pipeline, partnering with Operations and Real Estate to align the network with multi-year growth priorities.
- Partner cross-functionally with Operations, Merchandising, Finance, and Technology to define planning strategy, resolve trade-offs, and drive alignment on complex, ambiguous problems.
- Build and continuously improve planning processes, tools, and mechanisms; identify opportunities to streamline, automate, and raise the bar on planning rigor and accuracy.
- Translate planning insights into recommendations for senior leadership; sharpen the organization’s focus on customer experience, subscriptions growth, and disciplined forward-looking planning.
BASIC QUALIFICATIONS
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- 2+ years of team management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's degree
- Experience building and managing financial models for business forecasting and problem solving, or experience in forecasting, budgeting, variance analysis, and interpreting financial results across multiple business areas
- Experience working in a fast-paced and ambiguous environment, or experience delivering results for large, cross-functional initiatives/projects
PREFERRED QUALIFICATIONS
- Experience managing, analyzing and communicating results to senior leadership
- MBA
- E-Commerce, grocery, retail, or last-mile/logistics domain experience.
- Advanced analytical skills with a track record of interpreting trends and data to make informed projections and decisions.
- Excellent written and verbal communication skills, including the ability to influence senior leadership.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, AUSTIN - 127,200.00 - 172,100.00 USD annually
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Mid Level E-Commerce Supervisor Jobs: Frequently Asked Questions
How do I get a mid level e-commerce supervisor job?
Position yourself around ownership, not just participation. Highlight projects where you led the execution, made decisions under pressure, and delivered measurable results, whether that is conversion rate improvements, catalog growth, or fulfillment efficiency gains. Tailor your resume to show you have moved beyond task completion into managing priorities, coordinating cross-functional partners, and influencing outcomes across a product category or channel.
Which companies hire mid level e-commerce supervisors?
Companies hiring mid level e-commerce supervisors right now include TikTok, Quest Diagnostics, and Amazon, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from retailers building out digital operations, brands scaling their direct-to-consumer channels, and logistics companies expanding their online order management functions.
Are there remote mid level e-commerce supervisor jobs?
Yes, though availability varies by employer and function. About 40% of mid level e-commerce supervisor openings are remote or hybrid as of November 2026, with fully remote roles more common in digital-native companies and hybrid arrangements more typical at established retailers or brands with physical fulfillment operations. Filtering by work setting on your search will narrow results quickly.
How do I move up to a mid level e-commerce supervisor role?
The path from entry level to mid level is built through progressively deeper ownership. Early-career professionals who take on a full product category, manage a small team through a peak season, or lead a site merchandising or marketplace project without close oversight build the resume signal that mid level roles require. Demonstrating measurable impact, such as improved sell-through rates or reduced out-of-stock incidents, is what separates candidates ready for this step.
Which industries hire the most mid level e-commerce supervisors?
Mid Level e-commerce supervisor roles concentrate in Technology & Software, Healthcare & Medical Services, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive the most hiring at this level because they are actively scaling digital sales channels, expanding marketplace presence, or investing in omnichannel fulfillment, all of which require supervisors with enough experience to run operations independently.