E-3 Visa Bilingual Customer Service Representative Jobs
Bilingual Customer Service Representative roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in communications, linguistics, business, or a related field. The E-3 has no lottery and no annual cap, making it a reliable path for Australian nationals with the right credentials and a U.S. employer willing to sponsor.
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Get Access To All JobsWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary – Bilingual Case Manager Analyst - Field in Miami-Dade County, FL
New Hire Bonus Available
As a Case Manager Analyst you support optimal member health outcomes by coordinating care, providing education, and facilitating access to appropriate healthcare services. Using care management tools and data analysis, you assess member needs, identify risks, and develop and implement effective care plans.
You collaborate with internal teams, providers, and external resources to address barriers, improve quality of care, and ensure services align with member benefits. Through communication, coaching, and motivational techniques, you promote member engagement, informed decision-making, and healthy behavior changes.
You are responsible for monitoring care plan progress, documenting activities, and ensuring compliance with regulatory standards, company policies, and quality management guidelines.
Required Qualifications:
- Bilingual (English & Spanish): Required. Must successfully pass both verbal and written language assessments.
- Travel Requirement: Must have reliable transportation and be willing/able to travel up to 75% of the time. Mileage is reimbursed per company policy.
- Location Requirement: Must reside in Miami-Dade County, FL
- Experience: At least 1 year in a behavioral health or long-term care setting.
- Technical Skills: Proficiency in Microsoft Office Suite as well as computer use.
Preferred Qualifications:
- Experience in discharge planning, case management, or managed care (MCO).
- Strong ability to multitask, prioritize, and adapt in a fast-paced environment.
- Advanced communication skills in both English and Spanish (verbal and written).
Education:
Bachelor’s Degree or non-licensed Master’s level clinician required.
Degree to be in behavioral health, human services (psychology, social work, marriage and family counseling)
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $40.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 09/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary – Bilingual Case Manager Analyst - Field in Miami-Dade County, FL
New Hire Bonus Available
As a Case Manager Analyst you support optimal member health outcomes by coordinating care, providing education, and facilitating access to appropriate healthcare services. Using care management tools and data analysis, you assess member needs, identify risks, and develop and implement effective care plans.
You collaborate with internal teams, providers, and external resources to address barriers, improve quality of care, and ensure services align with member benefits. Through communication, coaching, and motivational techniques, you promote member engagement, informed decision-making, and healthy behavior changes.
You are responsible for monitoring care plan progress, documenting activities, and ensuring compliance with regulatory standards, company policies, and quality management guidelines.
Required Qualifications:
- Bilingual (English & Spanish): Required. Must successfully pass both verbal and written language assessments.
- Travel Requirement: Must have reliable transportation and be willing/able to travel up to 75% of the time. Mileage is reimbursed per company policy.
- Location Requirement: Must reside in Miami-Dade County, FL
- Experience: At least 1 year in a behavioral health or long-term care setting.
- Technical Skills: Proficiency in Microsoft Office Suite as well as computer use.
Preferred Qualifications:
- Experience in discharge planning, case management, or managed care (MCO).
- Strong ability to multitask, prioritize, and adapt in a fast-paced environment.
- Advanced communication skills in both English and Spanish (verbal and written).
Education:
Bachelor’s Degree or non-licensed Master’s level clinician required.
Degree to be in behavioral health, human services (psychology, social work, marriage and family counseling)
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $40.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 09/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See all 44+ E-3 Visa Bilingual Customer Service Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Bilingual Customer Service Representative Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Bilingual Customer Service Representative
Verify your degree meets specialty occupation
Your Australian bachelor's degree must align directly with the bilingual customer service role, not just any field. A degree in communications, linguistics, or business administration strengthens the specialty occupation argument that USCIS will evaluate during the E-3 visa petition.
Target employers with dedicated language programs
Focus on companies that run formal Spanish, Mandarin, or other language support lines, not just those listing bilingual as a preference. These employers have structured hiring pipelines and are far more likely to understand and pursue E-3 sponsorship for qualified candidates.
Ask about LCA filing before accepting an offer
The employer must file a Labor Condition Application with the DOL before your visa application can proceed. Confirm they're willing to do this during the offer stage, not after you've resigned from your current role.
Use Migrate Mate's E-3 filing service for paperwork
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This reduces the risk of delays from incorrectly completed forms, which is a common issue for first-time E-3 applicants in customer-facing roles.
Clarify your language pair during interviews
Employers often list bilingual as a requirement without specifying proficiency standards. State your language pair and fluency level clearly upfront so the job description submitted with your LCA accurately reflects what you'll be doing, which matters for USCIS review.
Plan your consulate appointment around employer timelines
After your LCA is certified and DS-160 submitted, appointment wait times at Sydney, Melbourne, and Perth vary by season. Coordinate your consulate scheduling with your employer's start date to avoid gaps between approval and your first day.
E-3 Visa Bilingual Customer Service Representative: Frequently Asked Questions
Where can I find Bilingual Customer Service Representative jobs with E-3 sponsorship?
Migrate Mate is built specifically for Australian professionals seeking U.S. roles with E-3 visa sponsorship. It filters job listings by sponsorship willingness, so you're not sifting through postings from employers unfamiliar with the E-3 process. Bilingual customer service roles appear across technology, financial services, healthcare, and telecommunications sectors.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Bilingual Customer Service Representative role qualify as a specialty occupation for the E-3?
It can qualify, but it depends on how the role is defined. USCIS requires the position to normally require at least a bachelor's degree in a specific field. A generic customer service role may not qualify, but one requiring a degree in communications, linguistics, or business, combined with bilingual duties, has a stronger case.
How does the E-3 compare to the H-1B for this type of role?
The E-3 is available only to Australian nationals and has no lottery, so your application isn't subject to random selection. The H-1B visa requires winning a lottery before sponsorship can proceed, which adds uncertainty and delays. For bilingual customer service roles, the E-3's direct application path makes it far more predictable for both you and your employer.
Can I switch employers after starting on an E-3 in this role?
Yes, but you need a new LCA certified by the DOL and a new visa stamp if you've left the U.S. Your E-3 status is tied to the sponsoring employer, so you can't simply transfer it. The new employer starts the process from scratch, which typically takes a few weeks for LCA certification alone.