E-3 Visa Client Support Specialist Jobs
Client Support Specialist roles qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and meets the specialty occupation standard. Australian nationals can secure two-year renewable E-3 status with no lottery and no annual cap, making this one of the more direct paths into U.S. customer-facing and technical support careers.
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Get Access To All JobsINTRODUCTION
Join Barclays as an AVP - Client Relationship Manager, where you will build long-term, strategic client relationships, ensure high levels of client satisfaction, and maintain great retention rates. You will drive the professional development of the team and foster positive culture, ensure teams understand their responsibilities, and align efforts with organizational priorities.
ROLE AND RESPONSIBILITIES
To be successful as an AVP - Client Relationship Manager, you should have experience with:
- Overseeing client transaction performance, identifying opportunities to increase credit utilization, and addressing overdue invoices.
- Supporting revenue growth through cross-selling, upselling, and identifying new opportunities within the trade and working capital portfolio.
- Ensuring digital tools enhance client satisfaction and improve business outcomes by streamlining operations.
Some other highly valued skills may include:
- Digital implementation of Trade360 or similar platforms and overseeing of product demonstrations and training sessions.
- Collaborating with legal and operations teams to update documents and ensure compliance.
- Experience handling major escalations impacting client retention.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
PURPOSE OF THE ROLE
To generate revenue and promote the bank's diverse Trade & Working Capital product and service offerings to various customer segments.
ACCOUNTABILITIES
- Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
- Creation of detailed profiles for target customer segments, outlining their requirements, needs, and pain points to tailor sales approaches and product recommendations.
- Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges.
- Understanding of the features, benefits, risks, and compliance requirements of various Trade & Working Capital products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs.
- Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank.
- Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies.
- Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.
ASSISTANT VICE PRESIDENT EXPECTATIONS
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
BASIC QUALIFICATIONS
- Minimum Salary: $105,000
- Maximum Salary: $160,000
The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.
LOCATION
This role is located in New York, NY.
INTRODUCTION
Join Barclays as an AVP - Client Relationship Manager, where you will build long-term, strategic client relationships, ensure high levels of client satisfaction, and maintain great retention rates. You will drive the professional development of the team and foster positive culture, ensure teams understand their responsibilities, and align efforts with organizational priorities.
ROLE AND RESPONSIBILITIES
To be successful as an AVP - Client Relationship Manager, you should have experience with:
- Overseeing client transaction performance, identifying opportunities to increase credit utilization, and addressing overdue invoices.
- Supporting revenue growth through cross-selling, upselling, and identifying new opportunities within the trade and working capital portfolio.
- Ensuring digital tools enhance client satisfaction and improve business outcomes by streamlining operations.
Some other highly valued skills may include:
- Digital implementation of Trade360 or similar platforms and overseeing of product demonstrations and training sessions.
- Collaborating with legal and operations teams to update documents and ensure compliance.
- Experience handling major escalations impacting client retention.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
PURPOSE OF THE ROLE
To generate revenue and promote the bank's diverse Trade & Working Capital product and service offerings to various customer segments.
ACCOUNTABILITIES
- Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
- Creation of detailed profiles for target customer segments, outlining their requirements, needs, and pain points to tailor sales approaches and product recommendations.
- Relationship management of potential and existing customer relations through the execution of high-quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges.
- Understanding of the features, benefits, risks, and compliance requirements of various Trade & Working Capital products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs.
- Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank.
- Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies.
- Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.
ASSISTANT VICE PRESIDENT EXPECTATIONS
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
BASIC QUALIFICATIONS
- Minimum Salary: $105,000
- Maximum Salary: $160,000
The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.
LOCATION
This role is located in New York, NY.
See all 1,272+ E-3 Visa Client Support Specialist Jobs
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Client Support Specialist
Frame your Australian degree for U.S. employers
A three-year Australian bachelor's degree is generally accepted as equivalent to a four-year U.S. degree for E-3 visa purposes. Get a credential evaluation letter ready before you apply so employers don't stall on the sponsorship question.
Target companies with existing E-3 filing history
Search DOL's LCA disclosure data for employers who have filed Labor Condition Applications for client support or customer success roles. A company that has sponsored E-3 workers before already has internal processes and legal counsel in place.
Clarify the specialty occupation case before the offer stage
Client support roles vary widely. Roles requiring a specific degree field, such as IT systems, business administration, or communications, clear the specialty occupation bar more cleanly than generalist support positions. Confirm the job description reflects a degree requirement before you negotiate.
Ask your employer to file the LCA before your start date
The DOL must certify your Labor Condition Application before your visa interview. Build at least two to three weeks of LCA processing time into your timeline so your consulate appointment isn't delayed by a pending certification.
Use Migrate Mate's E-3 filing service for the full process
Once you have an offer, Migrate Mate's E-3 filing service handles your LCA, visa paperwork, and consulate preparation end-to-end, so neither you nor your employer has to manage unfamiliar government filings under a tight start-date deadline.
Negotiate employer coverage of government filing fees
E-3 sponsorship costs fall primarily on you as the applicant, not the employer, but many companies will cover or reimburse your visa fees as part of an offer. Raise this during the offer stage, not after you've accepted, so the arrangement is documented.
E-3 Visa Client Support Specialist: Frequently Asked Questions
How do I find Client Support Specialist jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for this search. It surfaces Client Support Specialist roles at U.S. employers who have a track record of sponsoring E-3 and similar work visas, so you're not cold-applying to companies that have never navigated the process. Filter by role and visa type to see active listings.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Client Support Specialist role qualify as a specialty occupation for the E-3?
It depends on how the position is defined. USCIS requires the role to normally require at least a bachelor's degree in a specific field. A client support role tied to a software platform, technical product, or regulated industry, where a degree in IT, business, or communications is genuinely required, is a stronger case than a general customer service position where any degree is listed as preferred.
How does the E-3 compare to the H-1B for Client Support Specialist roles?
The E-3 has no annual lottery and no numerical cap, so you can apply any time of year and receive a decision without waiting for a random selection. The H-1B visa cap fills in days and most applicants are not selected. For Australian nationals in client support roles, the E-3 is a far more predictable path, with the same specialty occupation standard but none of the lottery risk.
Can I change employers while on E-3 status in a client support role?
Yes, but you need to restart the process with each new employer. Your E-3 status is tied to a specific employer and position, so your new company must file a fresh LCA with the DOL and you'll need a new visa stamp before you start. You can't simply transfer your existing E-3 the way an H-1B holder can port under AC21.