E-3 Visa Client Specialist Jobs
Client Specialist roles in the U.S. qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and meets the specialty occupation standard. The E-3 has no lottery, no annual cap, and renews in two-year increments, giving Australian professionals a straightforward path to long-term U.S. client-facing careers.
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Get Access To All JobsINTRODUCTION
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
MISSION
At Biologics by McKesson, our mission is to simplify access to medication and deliver personalized care that helps patients achieve the best-possible outcomes — one patient, one partner, one therapy at a time.
PURPOSE
The Client Relationship group (Strategic Account Management) is a critical part of the Biologics team focusing on larger scale client relationships that encompass almost all of Biologics’ business units. The core purpose of this team is to serve as the primary point of contact and “face of Biologics” to our biopharma partners, working to mitigate potential service errors and reduce the business risk of complex accounts through greater management oversight.
The Specialist, Client Management objectives are to ensure clarity in client communications, continually search for improvement to existing programs, design and implement new ideas, and help support the larger Client Relationship team. It requires a naturally inquisitive individual that encompasses the willingness to challenge the status quo in search for process improvement. They are accountable for ensuring service excellence as outlined in the client’s service agreement. In this highly visible position, the Specialist will be empowered to launch and manage strategically critical client programs that cross multiple business lines while driving continuous improvement in processes.
KEY RESPONSIBILITIES
Financial Management:
- Monitors program profitability against plan on a monthly basis and prepares analysis if established thresholds are not met.
- Understand contractual obligations and negotiates incremental contractual arrangements after program go-live.
- Coordinates internal effort to produce sizing on new client initiatives and delivers pricing to customer.
- Responsible for ensuring the accuracy of all client invoices prior to billing release. Escalates identified billing issues/concerns to manager as necessary to ensure 100% accuracy in billing activities. Receives client invoices from finance department and ensures all invoices are received in a timely manner, reviews all line items, and verifies all backup documentation.
Customer Relationship Management:
- Responsible for overall customer satisfaction with pharmaceutical client. Acts as primary point of contact for the client related to projects and project status information.
- Manages client expectation regarding the delivery of services.
Client Management:
- Provides customer with proactive consultative services on process improvement, revenue generating & cost-saving opportunities.
- Responsible for all written and verbal (non-sales and non-IT specific) communication to the client.
- Prepares & Delivers Quarterly Business Reviews to the client on the state of the business and outlines opportunities for enhancement, growth, efficiency, etc.
Account/Project Management:
- Drive collaboration across all Biologics Program Operations Team, which includes representatives from Quality, Pharmacy Services, Marketing, Sales, Legal, Business Development, Human Resources, Finance and Accounting and Business Intelligence.
- Monitors monthly performance against service level agreements and develops plan for corrective action if service levels are not met.
- Serves as the first point of contact for day-to-day program issues. Involves team members as needed to resolve all issues within reasonable time frames and escalates issues to the team leader as necessary.
- Interacts with all internal departments to assist as needed in providing business understanding.
- Ensure timely delivery of reports according to program SLA’s.
- Verifies reasonability of data before client release.
- Understand, evaluates, and interprets data in order to accurately summarize meaning of information to the customer.
- Responsible for managing project timeline, cross-functional teams, interdepartmental communication. Maintains project plans and tracking logs as appropriate. Manages the change request process within the team.
- Responsible for identifying project priorities with customers and communicating priorities to internal team.
Workforce & Administrative:
- Monitors team tracking on customer projects.
- Provides status reports to ensure senior level management visibility to program operation.
- Responsible for building team environment with internal partners.
- Manages conflict resolution to ensure successful/productive project to program operation.
- Responsible for building team environment with internal partners.
- Manages conflict resolution to ensure successful/productive project.
MINIMUM REQUIREMENT
Degree or equivalent and typically requires 4+ years of relevant experience.
Education
4-year degree in related field or equivalent experience. Advanced degree, MBA or MHS, highly preferred.
CRITICAL SKILL
- 2+ years experience in account management is preferred
- 3+ years business experience in Healthcare, Pharmaceutical, Account/Client Management, Finance, Distribution, or Management Consulting is preferred
- Collaborative, customer-focused, and able to create visible value to client and within the organization
- Proven ability to handle multiple projects toward effective solutions and according to budget and timelines
- Advance project management and organization skills
- Detailed understanding and experience with process documentation and improvement
- Analytical ability to take an opportunity, notice trends, research and suggest solutions to the customer
- Experience with Microsoft Office Suite, including Visio and Project
- Advanced skills in Microsoft Excel and PowerPoint
- CRM Software Experience (SalesForce)
- Excellent verbal and written communication skills
- Ability to develop strong team relationships and bring individuals together to focus on team goals
- Excellent time management/organization skills
TRAVEL
10% travel may be required.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,
OUR BASE PAY RANGE FOR THIS POSITION
$72,000 - $120,000
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
JOIN US AT MCKESSON!
INTRODUCTION
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
MISSION
At Biologics by McKesson, our mission is to simplify access to medication and deliver personalized care that helps patients achieve the best-possible outcomes — one patient, one partner, one therapy at a time.
PURPOSE
The Client Relationship group (Strategic Account Management) is a critical part of the Biologics team focusing on larger scale client relationships that encompass almost all of Biologics’ business units. The core purpose of this team is to serve as the primary point of contact and “face of Biologics” to our biopharma partners, working to mitigate potential service errors and reduce the business risk of complex accounts through greater management oversight.
The Specialist, Client Management objectives are to ensure clarity in client communications, continually search for improvement to existing programs, design and implement new ideas, and help support the larger Client Relationship team. It requires a naturally inquisitive individual that encompasses the willingness to challenge the status quo in search for process improvement. They are accountable for ensuring service excellence as outlined in the client’s service agreement. In this highly visible position, the Specialist will be empowered to launch and manage strategically critical client programs that cross multiple business lines while driving continuous improvement in processes.
KEY RESPONSIBILITIES
Financial Management:
- Monitors program profitability against plan on a monthly basis and prepares analysis if established thresholds are not met.
- Understand contractual obligations and negotiates incremental contractual arrangements after program go-live.
- Coordinates internal effort to produce sizing on new client initiatives and delivers pricing to customer.
- Responsible for ensuring the accuracy of all client invoices prior to billing release. Escalates identified billing issues/concerns to manager as necessary to ensure 100% accuracy in billing activities. Receives client invoices from finance department and ensures all invoices are received in a timely manner, reviews all line items, and verifies all backup documentation.
Customer Relationship Management:
- Responsible for overall customer satisfaction with pharmaceutical client. Acts as primary point of contact for the client related to projects and project status information.
- Manages client expectation regarding the delivery of services.
Client Management:
- Provides customer with proactive consultative services on process improvement, revenue generating & cost-saving opportunities.
- Responsible for all written and verbal (non-sales and non-IT specific) communication to the client.
- Prepares & Delivers Quarterly Business Reviews to the client on the state of the business and outlines opportunities for enhancement, growth, efficiency, etc.
Account/Project Management:
- Drive collaboration across all Biologics Program Operations Team, which includes representatives from Quality, Pharmacy Services, Marketing, Sales, Legal, Business Development, Human Resources, Finance and Accounting and Business Intelligence.
- Monitors monthly performance against service level agreements and develops plan for corrective action if service levels are not met.
- Serves as the first point of contact for day-to-day program issues. Involves team members as needed to resolve all issues within reasonable time frames and escalates issues to the team leader as necessary.
- Interacts with all internal departments to assist as needed in providing business understanding.
- Ensure timely delivery of reports according to program SLA’s.
- Verifies reasonability of data before client release.
- Understand, evaluates, and interprets data in order to accurately summarize meaning of information to the customer.
- Responsible for managing project timeline, cross-functional teams, interdepartmental communication. Maintains project plans and tracking logs as appropriate. Manages the change request process within the team.
- Responsible for identifying project priorities with customers and communicating priorities to internal team.
Workforce & Administrative:
- Monitors team tracking on customer projects.
- Provides status reports to ensure senior level management visibility to program operation.
- Responsible for building team environment with internal partners.
- Manages conflict resolution to ensure successful/productive project to program operation.
- Responsible for building team environment with internal partners.
- Manages conflict resolution to ensure successful/productive project.
MINIMUM REQUIREMENT
Degree or equivalent and typically requires 4+ years of relevant experience.
Education
4-year degree in related field or equivalent experience. Advanced degree, MBA or MHS, highly preferred.
CRITICAL SKILL
- 2+ years experience in account management is preferred
- 3+ years business experience in Healthcare, Pharmaceutical, Account/Client Management, Finance, Distribution, or Management Consulting is preferred
- Collaborative, customer-focused, and able to create visible value to client and within the organization
- Proven ability to handle multiple projects toward effective solutions and according to budget and timelines
- Advance project management and organization skills
- Detailed understanding and experience with process documentation and improvement
- Analytical ability to take an opportunity, notice trends, research and suggest solutions to the customer
- Experience with Microsoft Office Suite, including Visio and Project
- Advanced skills in Microsoft Excel and PowerPoint
- CRM Software Experience (SalesForce)
- Excellent verbal and written communication skills
- Ability to develop strong team relationships and bring individuals together to focus on team goals
- Excellent time management/organization skills
TRAVEL
10% travel may be required.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,
OUR BASE PAY RANGE FOR THIS POSITION
$72,000 - $120,000
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
JOIN US AT MCKESSON!
See all 31+ E-3 Visa Client Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Client Specialist Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Client Specialist
Frame your degree as field-specific
Client Specialist roles often draw scrutiny from USCIS because the title sounds generalist. Pair your degree with a job description that names the specific discipline it applies to, such as financial services, healthcare technology, or enterprise software.
Target employers with active LCA history
Search the DOL's Foreign Labor Application Gateway for employers who have filed Labor Condition Applications for client-facing or account management roles. Prior LCA filings signal that the employer already understands the E-3 visa process and won't need convincing.
Clarify E-3 versus H-1B early in interviews
Many U.S. hiring managers assume visa sponsorship means H-1B lottery exposure. Tell them upfront that the E-3 has no lottery, no cap, and can be filed directly at a U.S. consulate, which removes the April registration window as a hiring constraint.
Get your credential equivalency documented before applying
Australian three-year bachelor's degrees are generally accepted under E-3, but some employers request written confirmation. Obtain a credential evaluation from a NACES-accredited evaluator before your first interview so you can provide it the same day an offer lands.
Use Migrate Mate's E-3 filing service for the LCA and paperwork
Once you have an offer, your employer needs to file the LCA with DOL before anything else moves. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so the post-offer timeline doesn't stall while your new employer figures out the process.
Time your consulate appointment around your start date
E-3 visas are issued at Australian consulates in Sydney, Melbourne, and Perth, with appointment availability varying by location and season. Book your slot as soon as the LCA is certified so you're not delaying your start date waiting on a consulate backlog.
E-3 Visa Client Specialist: Frequently Asked Questions
How do I find Client Specialist jobs that offer E-3 visa sponsorship?
Search Migrate Mate to filter Client Specialist roles by employers with E-3 sponsorship history. Most general job boards don't surface sponsorship willingness, so you can spend weeks applying to employers who won't file. Migrate Mate surfaces roles where employers have already demonstrated they understand and support the E-3 process for Australian professionals.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Client Specialist role qualify as a specialty occupation for the E-3?
It can, but the job description does the heavy lifting. USCIS assesses whether the specific position requires a bachelor's degree in a directly related field. A Client Specialist role in enterprise software implementation, financial planning, or healthcare technology is far easier to qualify than a broadly defined account support role. Your employer's job posting language matters at the consulate.
How does the E-3 compare to the H-1B for Client Specialist roles?
The E-3 has no annual lottery and no cap, so your employer can file any time of year and you don't risk being unselected. H-1B registrations open once a year in March and offer roughly a 25% selection rate, meaning most applicants wait a year or more for a second chance. For Australians, the E-3 is a direct path that bypasses that uncertainty entirely.
Can I change employers while on an E-3 as a Client Specialist?
Yes, but each new employer must file a fresh LCA with DOL and you'll need a new visa stamp if your current one lists the previous employer. You can begin working for the new employer once the LCA is certified and a new E-3 visa is issued at a consulate. There's no portability rule like H-1B, so the process restarts with each employer change.