E-3 Visa Service Advisor Jobs
Service Advisor roles in the U.S. qualify for E-3 visa sponsorship when the position requires specialized automotive or technical knowledge tied to a bachelor's degree or equivalent. The E-3 has no lottery and renews every two years, making it one of the most practical paths for Australian professionals entering U.S. dealership or fleet service operations.
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Get Access To All JobsINTRODUCTION
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
ROLE AND RESPONSIBILITIES
As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process. You will greet clients promptly, consult with technicians, accurately document client concerns for diagnosis and repair, and explain all service options to clients, including time and cost estimates. You will also track all client vehicles through the maintenance and repair process, ensuring that work done meets Lucid's quality standards before vehicles are returned to clients.
Responsibilities:
- Ensure clients are informed throughout the service experience from initial contact to vehicle handover
- Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear
- Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for proper documentation
- Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for convenience
- Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided
- Review and revise work orders after technicians and detailers complete their tasks, guaranteeing accurate documentation and precise time punches in alignment with corresponding labor operations
- Promptly address and correct any warranty claim rejections within the established timeframe to maintain operational efficiency and customer satisfaction
- Responsible for acquiring customers signatures for service authorization and service invoice via DocuSign and collecting payment for customer pay repairs
- Explanation of invoice to customers of repairs performed to ensure correct understanding of completed work and that all concerns have been addressed to customer satisfaction
- Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as needed
- Ensure that work done meets Lucid's exacting standards before vehicles are returned to clients – act as the last QC step
- Other duties as assigned
BASIC QUALIFICATIONS
- 2-5 years previous automotive experience and training in a Service Advisor or Front of House customer facing role
- Excellent interpersonal skills with a compassionate and patient demeanor
- Problem-solving and creative thinking skills
- Ability to articulate and document details to ensure smooth workflow
- Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge
- Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software
- Full-time, including weekends or extended hours during busy periods
- Willingness to complete Lucid provided CPR training post hire
- Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
PREFERRED QUALIFICATIONS
- AA/BS in either Automotive Technology or Business Management, or equivalent work experience
- Knowledge of HV systems, LV systems, and EV powertrains
- Start-up experience and related fast-paced environments
At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
ADDITIONAL COMPENSATION AND BENEFITS
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
INTRODUCTION
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
ROLE AND RESPONSIBILITIES
As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process. You will greet clients promptly, consult with technicians, accurately document client concerns for diagnosis and repair, and explain all service options to clients, including time and cost estimates. You will also track all client vehicles through the maintenance and repair process, ensuring that work done meets Lucid's quality standards before vehicles are returned to clients.
Responsibilities:
- Ensure clients are informed throughout the service experience from initial contact to vehicle handover
- Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear
- Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for proper documentation
- Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for convenience
- Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided
- Review and revise work orders after technicians and detailers complete their tasks, guaranteeing accurate documentation and precise time punches in alignment with corresponding labor operations
- Promptly address and correct any warranty claim rejections within the established timeframe to maintain operational efficiency and customer satisfaction
- Responsible for acquiring customers signatures for service authorization and service invoice via DocuSign and collecting payment for customer pay repairs
- Explanation of invoice to customers of repairs performed to ensure correct understanding of completed work and that all concerns have been addressed to customer satisfaction
- Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as needed
- Ensure that work done meets Lucid's exacting standards before vehicles are returned to clients – act as the last QC step
- Other duties as assigned
BASIC QUALIFICATIONS
- 2-5 years previous automotive experience and training in a Service Advisor or Front of House customer facing role
- Excellent interpersonal skills with a compassionate and patient demeanor
- Problem-solving and creative thinking skills
- Ability to articulate and document details to ensure smooth workflow
- Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge
- Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software
- Full-time, including weekends or extended hours during busy periods
- Willingness to complete Lucid provided CPR training post hire
- Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
PREFERRED QUALIFICATIONS
- AA/BS in either Automotive Technology or Business Management, or equivalent work experience
- Knowledge of HV systems, LV systems, and EV powertrains
- Start-up experience and related fast-paced environments
At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
ADDITIONAL COMPENSATION AND BENEFITS
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
See all 1,321+ E-3 Visa Service Advisor Jobs
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Service Advisor
Frame your qualification for specialty occupation
Australian three-year bachelor's degrees meet the U.S. equivalency standard, but your degree field must align with the Service Advisor role. A degree in business, automotive technology, or engineering strengthens your specialty occupation case over a general studies credential.
Target dealership groups with E-Verify enrollment
Larger dealership groups and fleet management companies already operate E-Verify and have HR teams familiar with work visa filings. Smaller independent workshops often lack the infrastructure to sponsor, so filter your search toward multi-location operators.
Use Migrate Mate to search verified sponsoring employers
Finding employers willing to sponsor an E-3 visa for a Service Advisor role takes more than a job board search. Migrate Mate surfaces employers with active sponsorship history so you're applying to companies already set up to file.
Get your credentials assessed before applying
If your automotive or technical qualifications came through a TAFE pathway or combined work-study program, obtain a formal credential evaluation before submitting applications. Employers and consular officers will ask how your credentials map to the U.S. degree requirement.
Clarify the LCA wage level with your offer letter
The DOL's Labor Condition Application requires your employer to certify your offered wage meets the prevailing wage for Service Advisors in that metro area. Confirm the wage level is documented in your offer letter before the LCA is filed, not after.
Streamline filing with end-to-end support
Once you have an offer, the LCA, DS-160, and consulate prep all run concurrently on tight timelines. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so nothing stalls between offer acceptance and your start date.
E-3 Visa Service Advisor: Frequently Asked Questions
How do I find Service Advisor jobs with E-3 visa sponsorship?
Most Service Advisor roles are posted without any mention of visa sponsorship, so you can't rely on keyword filters alone. Migrate Mate is built specifically for Australian professionals and surfaces employers with E-3 sponsorship history in automotive and fleet service. Search by role and location to identify employers already set up to file.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Service Advisor role qualify as a specialty occupation for E-3?
It depends on how the position is defined. A Service Advisor role qualifies when the employer can demonstrate that a bachelor's degree or higher in a specific field, such as automotive technology, business, or engineering, is a normal requirement for that position. Roles framed around customer service alone, without technical or degree-based requirements, may face scrutiny at the consulate.
How does the E-3 compare to the H-1B for Service Advisor roles?
The E-3 is available only to Australian citizens but has no annual cap and no lottery, so you can apply at any point in the year once you have a job offer. The H-1B visa is subject to an annual lottery with a roughly 25% selection rate. For an Australian in a qualifying Service Advisor role, the E-3 is a faster and more predictable path than H-1B.
Can I transfer my E-3 to a new dealership if I change employers?
Yes, but the E-3 is employer-specific. When you move to a new employer, they must file a new LCA with the DOL and you'll need to attend a new consulate appointment to get a fresh visa stamp. You can start working for the new employer once the LCA is certified and the visa is issued, so plan the transition carefully to avoid a gap.