E-3 Visa Customer Success Engineer Jobs
Customer Success Engineer roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in a technical field like computer science, information systems, or engineering. Australian professionals benefit from the E-3's no-lottery structure and indefinite renewals, making it a stable long-term path into U.S. tech companies.
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Get Access To All JobsWHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration.
This role supports Enterprise clients to expand our footprint and break into new accounts. If you are curious, passionate about problem-solving and enjoy working with leading-edge technology, we encourage you to apply.
- You research, explore and identify customer business problems; you'll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
- You own the technical win in your account, and take responsibility for driving the technical deal forward
- Understand product integrations and MCP servers
- You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
- Technical quarterback managing the extended team from a solution standpoint
- Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
- You support field marketing events as a Box SME and presenter
- Travel up to 50% to engage with customers in territory
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
- 4 year degree or equivalent work experience required
- 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
- You're AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
- Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
- Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
- Displays follow through, stamina and effort in every step of the sales cycle
- Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
- Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
- Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration.
This role supports Enterprise clients to expand our footprint and break into new accounts. If you are curious, passionate about problem-solving and enjoy working with leading-edge technology, we encourage you to apply.
- You research, explore and identify customer business problems; you'll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
- You own the technical win in your account, and take responsibility for driving the technical deal forward
- Understand product integrations and MCP servers
- You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
- Technical quarterback managing the extended team from a solution standpoint
- Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
- You support field marketing events as a Box SME and presenter
- Travel up to 50% to engage with customers in territory
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
- 4 year degree or equivalent work experience required
- 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
- You're AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
- Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
- Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
- Displays follow through, stamina and effort in every step of the sales cycle
- Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
- Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
- Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
See all 448+ E-3 Visa Customer Success Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Success Engineer Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Success Engineer
Frame your degree for specialty occupation
Your Australian bachelor's degree must tie directly to the Customer Success Engineer role. A three-year degree is generally accepted as equivalent to a U.S. four-year degree, but you'll need transcripts and a credential evaluation ready before any employer files your LCA.
Target SaaS companies with existing E-3 history
Search DOL's Office of Foreign Labor Certification disclosure data for companies that have filed LCAs for Customer Success or Solutions Engineer roles. Prior filings signal the employer already understands the E-3 visa process and won't stall on sponsorship once you receive an offer.
Use Migrate Mate to find sponsoring employers
Migrate Mate filters Customer Success Engineer roles by E-3 sponsorship history, so you're not cold-applying to companies unfamiliar with Australian visa requirements. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork once you land an offer.
Clarify the LCA wage level at offer stage
DOL requires your employer to certify a prevailing wage on the LCA before you can apply at the consulate. Ask your hiring contact which wage level they're targeting early, since mismatches between the offered role and the LCA job title have delayed start dates for Customer Success Engineers.
Distinguish your role from a sales position
Consular officers sometimes question whether Customer Success Engineer roles meet the specialty occupation standard if the job description leans heavily toward account management. Your offer letter and supporting documentation should emphasize the technical depth required, not renewal rates or upsell targets.
Time your consulate appointment around your start date
E-3 visas are issued for up to two years and can be processed at any Australian consulate. Book your appointment in Sydney, Melbourne, or Perth as soon as your employer receives LCA certification from DOL, which typically certifies within seven business days.
E-3 Visa Customer Success Engineer: Frequently Asked Questions
How do I find Customer Success Engineer jobs with E-3 sponsorship?
Migrate Mate is built specifically for Australian professionals searching for E-3-sponsored roles in the U.S. You can filter Customer Success Engineer positions by companies that have filed LCAs for similar roles, which removes the guesswork of identifying employers already familiar with the E-3 visa sponsorship process.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Success Engineer role qualify as a specialty occupation for the E-3?
Yes, provided the position requires a bachelor's degree in a specific technical field such as computer science, information systems, or engineering. Roles that only require a generic degree in any discipline, or where the bachelor's requirement is listed as preferred rather than required, can run into specialty occupation challenges during the LCA or consulate review.
How does the E-3 compare to H-1B for Customer Success Engineer roles?
The E-3 has a 10,500-visa annual allocation that has never been fully used, so there's no lottery and no random selection risk. H-1B visa requires entering a cap lottery with roughly a 25 to 30 percent selection rate for most applicants. For Australian Customer Success Engineers, the E-3 is a direct path to a U.S. offer without the multi-year wait that H-1B registration involves.
Can I switch employers while working as a Customer Success Engineer on an E-3?
Yes, but the E-3 is employer-specific, so your new employer must file a fresh LCA and you'll need a new visa stamp before re-entering the U.S. if your current visa reflects the old employer. Some professionals complete the transition by timing international travel to coincide with the consulate appointment for the new role.