E-3 Visa Customer Service Management Jobs
Customer Service Management roles in the U.S. qualify for E-3 visa sponsorship when the position requires a bachelor's degree in business, communications, or a related field. The E-3 has no lottery and renews indefinitely in two-year increments, making it a practical long-term option for Australian professionals moving into U.S. leadership roles.
Find E-3 Visa Customer Service Management JobsOverview
Showing 5 of 2,348+ Customer Service Management jobs










See all 2,348+ Customer Service Management Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management roles.
Get Access To All Jobs
INTRODUCTION
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youâd like, where youâll be supported and inspired by a collaborative community of colleagues around the world, and where youâll be able to reimagine whatâs possible. Join us and help the worldâs leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Will be responsible for architecting, implementing, and managing enterprisewide privacy and consent management solutions leveraging the OneTrust platform. The candidate must possess a strong understanding of global privacy regulations and have extensive experience leading largescale privacy transformation initiatives.
Mandatory Certification
Certified Information Privacy Manager (CIPM) from IAPP Required.
Key Responsibilities
OneTrust Architecture Implementation:
- Lead the design, architecture, and implementation of OneTrust Privacy Management solutions across the organization.
- Configure and manage OneTrust modules including:
- Cookie Consent
- Preference Management
- Privacy Rights Automation (DSAR/DSR)
- Data Mapping
- Data Discovery
- Privacy Impact Assessments (PIA)
- Data Protection Impact Assessments (DPIA)
- Consent and Preference Management
- Third-Party Risk Management
- Incident/Breach Management
- Develop enterprise privacy architecture and governance frameworks aligned with business objectives.
Cookie Compliance Consent Management:
- Design and implement cookie consent solutions for global websites and digital properties.
- Manage cookie inventories, cookie classification, and consent categorization.
- Configure geolocation-based consent models and multilingual privacy notices.
- Ensure compliance with GDPR, ePrivacy Directive, CCPA/CPRA, LGPD, and other privacy laws.
Privacy Governance and Compliance:
- Establish Privacy-by-Design principles across business and technology initiatives.
- Lead privacy impact assessments and risk evaluations.
- Define and maintain Records of Processing Activities (RoPA).
- Collaborate with Legal, Compliance, Information Security, and Data Governance teams to ensure regulatory compliance.
- Develop privacy policies, standards, procedures, and operating models.
Integration Technical Leadership:
- Architect integrations between OneTrust and enterprise systems including ServiceNow, Salesforce, Azure, and custom applications.
- Design APIs and automation workflows supporting privacy operations.
- Provide technical leadership and mentoring to implementation teams.
- Drive solution design reviews, governance reviews, and architecture approvals.
Stakeholder Management:
- Partner with executive leadership, privacy officers, legal counsel, and business stakeholders.
- Present privacy program status, risks, and strategic recommendations to senior leadership.
- Lead workshops, training sessions, and privacy awareness programs.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business, Information Security, or related field.
- 15 years of experience in Privacy, Data Governance, Compliance, Risk Management, or Enterprise Architecture.
- 7 years of hands-on experience implementing and managing OneTrust solutions.
- Proven experience leading enterprise-scale privacy and consent management programs.
- Deep understanding of:
- GDPR
- CCPA/CPRA
- ePrivacy Directive
- LGPD
- PIPEDA
- Global Privacy Regulations
- Strong experience with cookie management, consent frameworks, and preference centers.
- Experience developing privacy governance frameworks and operating models.
- Strong communication and leadership skills.
Mandatory Certifications
Certified Information Privacy Manager (CIPM) IAPP.
COMPENSATION
- The base compensation range for this role in the posted location is: 110,000 - 135,000.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
BENEFITS
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave.
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).
- Life and disability insurance.
- Employee assistance programs.
- Other benefits as provided by local policy and eligibility.
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgeminiâs discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion, and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities, and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.
See all 2,348+ E-3 Visa Customer Service Management Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Service Management Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Customer Service Management
Frame your Australian experience for U.S. employers
U.S. hiring managers may not recognize Australian titles like 'Customer Service Team Leader' as equivalent to 'Customer Service Manager.' Translate your scope, direct reports, and P&L responsibility into U.S. terminology on your resume before applying.
Verify the role meets specialty occupation requirements
The E-3 visa requires the position to normally need a bachelor's degree in a specific field. Customer Service Manager roles at large retailers or call centers sometimes list a degree as preferred, not required, which can create problems at the consulate.
Target employers already filing LCAs for management roles
Search the DOL's Office of Foreign Labor Certification disclosure data for companies that have previously certified LCAs for Customer Service Manager or Operations Manager roles. These employers already understand the E-3 process and won't need educating.
Get your offer letter to specify degree requirements explicitly
Before your consulate interview, confirm your offer letter states the role requires a bachelor's degree in a relevant field. Consular officers scrutinize this for management positions where some employers accept equivalent experience instead of a formal degree.
Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork
The LCA must be certified by the DOL before your consulate appointment, and errors in the prevailing wage category for management roles are a common delay. Migrate Mate's E-3 filing service manages the entire process from offer to consulate appointment.
Search for E-3 sponsorship roles using Migrate Mate
Most Customer Service Management openings don't advertise E-3 sponsorship in the job posting. Use Migrate Mate to filter for U.S. employers actively hiring Australian professionals for management roles under the E-3 visa.
E-3 Visa Customer Service Management: Frequently Asked Questions
How do I find Customer Service Management jobs with E-3 sponsorship?
Most job postings for Customer Service Management roles don't mention E-3 sponsorship directly, so filtering by visa type isn't straightforward on general platforms. Migrate Mate is built specifically for Australian professionals and lets you search Customer Service Management roles at U.S. employers already open to E-3 sponsorship, saving you from cold-applying to companies unfamiliar with the visa.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000â$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Service Management role qualify as a specialty occupation for the E-3?
It depends on how the employer defines the position. If the role normally requires a bachelor's degree in business, communications, or a related field, it can qualify. Roles where the employer accepts equivalent work experience in place of a degree are harder to support at the consulate. Getting your offer letter and job description to clearly state the degree requirement before your interview is essential.
How does the E-3 compare to the H-1B for Customer Service Management roles?
The E-3 has a significant practical advantage: there's no lottery. H-1B visa applicants for management roles face a roughly 25% selection rate in the annual cap lottery, meaning most registrations are rejected before USCIS ever reviews the petition. The E-3 has a 10,500 annual cap that has never been reached, so you can apply any time of year as soon as you have a qualifying job offer and a certified LCA from the DOL.
Can my E-3 visa cover a remote Customer Service Management role for a U.S. employer?
The E-3 requires you to physically work in the United States. Remote work arrangements where you remain in Australia do not qualify. If the role is remote but you'll be relocating to the U.S., your employer still needs to file an LCA listing a U.S. worksite address, and that location determines the prevailing wage the DOL uses to certify the application.