E-3 Visa Customer Specialist Jobs
Customer Specialist roles in customer success, account management, and client services qualify as E-3 specialty occupations when tied to a relevant bachelor's degree. Australian professionals can secure E-3 visa sponsorship without entering a lottery, and the visa renews indefinitely as long as you hold a qualifying role with a U.S. employer.
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Get Access To All JobsINTRODUCTION
HP’s Digital Solutions team is looking for a US based post sales technical Customer Success Specialist to join the team to help customers implement HP’s software solutions with a focus on DEX and endpoint security. The ideal candidate understands Microsoft Windows endpoints, Azure, Intune, and has experience with service delivery.
KEY QUALITIES FOR SUCCESS
- Agile + Flexible. Can adapt and pivot effortlessly to new information and realities to get the job done.
- Lead Strategically + Execute Tactically. Ability to think, engage and lead strategically and enjoy rolling up your sleeves and working tactically with individuals across the organization to get work done.
- Leverage Insights + Customer Orientation. Use data to deliver actionable insights to customers to demonstrate value of HP’s Digital Solutions.
REQUIREMENTS
Education
Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience.
5+ years of experience in:
- Developing, implementing, managing, and sustaining Enterprise IT systems.
- Windows endpoint operating systems and endpoint management.
- Service delivery involving endpoint solutions.
- Endpoint solution architecture and management.
- Customer-facing roles supporting software-based services and customer success.
- Building and maintaining relationships across multiple organizational levels.
- Software deployment tools and technologies (e.g., SCCM, Intune, PowerShell).
- Deploying, troubleshooting, and updating endpoint software.
- Managing stakeholder relationships within customer environments.
Additional Requirement
Ability to travel up to 25% to support customer activities.
The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
BENEFITS:
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including:
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Services
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
25%
Relocation -
No
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
INTRODUCTION
HP’s Digital Solutions team is looking for a US based post sales technical Customer Success Specialist to join the team to help customers implement HP’s software solutions with a focus on DEX and endpoint security. The ideal candidate understands Microsoft Windows endpoints, Azure, Intune, and has experience with service delivery.
KEY QUALITIES FOR SUCCESS
- Agile + Flexible. Can adapt and pivot effortlessly to new information and realities to get the job done.
- Lead Strategically + Execute Tactically. Ability to think, engage and lead strategically and enjoy rolling up your sleeves and working tactically with individuals across the organization to get work done.
- Leverage Insights + Customer Orientation. Use data to deliver actionable insights to customers to demonstrate value of HP’s Digital Solutions.
REQUIREMENTS
Education
Bachelor's degree in Computer Engineering, Systems Engineering, or equivalent experience.
5+ years of experience in:
- Developing, implementing, managing, and sustaining Enterprise IT systems.
- Windows endpoint operating systems and endpoint management.
- Service delivery involving endpoint solutions.
- Endpoint solution architecture and management.
- Customer-facing roles supporting software-based services and customer success.
- Building and maintaining relationships across multiple organizational levels.
- Software deployment tools and technologies (e.g., SCCM, Intune, PowerShell).
- Deploying, troubleshooting, and updating endpoint software.
- Managing stakeholder relationships within customer environments.
Additional Requirement
Ability to travel up to 25% to support customer activities.
The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
BENEFITS:
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including:
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Services
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
25%
Relocation -
No
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
See all 30+ E-3 Visa Customer Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Customer Specialist Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Specialist
Align your degree to the role
Customer Specialist positions must meet the E-3 visa specialty occupation standard. Frame your degree in business, communications, or a related field as directly required for the role, not just preferred, so the LCA and visa application hold up under scrutiny.
Target employers with LCA filing history
Search the DOL's Foreign Labor Application Gateway to identify companies that have previously filed Labor Condition Applications for customer-facing roles. Prior LCA activity signals that the employer understands the E-3 process and won't stall at the sponsorship stage.
Find verified E-3 jobs on Migrate Mate
Use Migrate Mate's E-3 filing service to connect with employers actively offering E-3 sponsorship for Customer Specialist roles, then handle your LCA and visa paperwork end-to-end without coordinating multiple parties or chasing your employer for documents.
Clarify sponsorship early in interviews
Ask during the first or second interview whether the employer has filed an LCA before. Many U.S. companies are willing to sponsor but haven't done it yet. Raising it early separates employers who will proceed from those who will stall after an offer.
Prepare your credential equivalency evidence
Australian three-year bachelor's degrees are generally accepted as equivalent to U.S. four-year degrees for E-3 purposes, but you should have your academic transcripts and a brief equivalency summary ready before your consulate appointment in Sydney, Melbourne, or Perth.
Time your consulate appointment around your start date
The E-3 visa is issued in two-year increments and can only be activated at a U.S. port of entry. Book your consulate appointment at least four to six weeks before your agreed employment start date to account for administrative processing delays.
E-3 Visa Customer Specialist: Frequently Asked Questions
How do I find Customer Specialist jobs that offer E-3 visa sponsorship?
Migrate Mate lists Customer Specialist roles from employers already open to E-3 sponsorship, so you're not filtering through thousands of postings from companies that won't engage. Search by role and location, then apply directly to employers who have indicated they'll support the LCA and visa process.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Specialist role qualify as a specialty occupation for the E-3 visa?
Yes, if the position genuinely requires a bachelor's degree or higher in a specific field such as business, communications, marketing, or a related discipline. Roles where any degree or no degree is acceptable don't meet the standard. The job description and your offer letter both need to reflect the degree requirement clearly.
How does the E-3 compare to the H-1B for Customer Specialist roles?
The E-3 has no lottery, no annual cap backlog for most applicants, and no employer registration fee required before filing. For Australian professionals in Customer Specialist roles, this means you can receive a job offer and begin the visa process immediately rather than waiting for a lottery result that may not come for years.
What happens to my E-3 status if I change Customer Specialist employers in the U.S.?
Your E-3 visa is tied to a specific employer and LCA. If you change employers, your new employer must file a fresh LCA with the DOL before you start the new role. You'll also need a new visa stamp, which typically requires a consulate appointment, unless you apply for a change of status with USCIS from within the U.S.